At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Potts and his supporting neurosurgeons correctly diagnosed a subdural hematoma and then performed a Burr Hole procedure on me. Without his abilities, I don't believe I would be here completing this survey!
Everyone was helpful. Especially liked the PA. She took the time to go over my case and ask pertinent questions. And of course Dr. Potts is fabulous. He is the reason I came out of surgery with no disabling effects. Really appreciate him
I really love this hospital because it said my life.It is very clean and the staff are very friendly and helpful.But the best part is when they give you a time for your appointment that's the time you are seen.The best hospital.
The doctor showed bedside manner which is extremely important when speaking to elders. He also was very knowledgeable and explained the concepts in layman's terms; the communication was digestible. Thanks for providing us with excellent service.
Because he's a real nice doctor. I liked it him right off. He listens to my concerns. He explains everything from detail today tell he tells me the procedure that he's going to do. He let me know how the procedure is going to be done. He recommends what needs to be done and how it is believed that so yes, I would recommend him.