At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Potts, as well as his medical staff (i.e., not the administrative or front office), were collectively amazing. Dr. Potts took great care to explain my condition, work through the analysis of what it meant for me moving forward, and he patiently answered my questions with thoughtful responses. It was an excellent experience, and I felt fortunate to be in his care.
I entered this appointment feeling very nervous and anxious given the seriousness of why I was there in the first place. Dr. Potts was extremely helpful and knowledgeable about my problem and eased all fears and concerns. He had great bedside manner!