Linda P. Lai, OT

Occupational Therapist

5.0

311 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Occupational/Physical Therapy

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Education

Professional Education:: MS, Western Michigan University - 2013

Languages Spoken

Vietnamese

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

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Overall Rating

5.0

5.0

311 Ratings

Reviews from Patients

31 Reviews

Reviews from Patients

31 Reviews

February 19, 2026

5.0

Wonderful therapist. She listens and has been very pleasant to work with on recovery. She'll answer any questions and her warm, inviting, cordial demeanor makes me feel extremely hopeful on my improvements post surgery. I am very lucky patient to have her as my therapist.

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February 13, 2026

5.0

Linda is highly qualified and has a professional respectful demeanor.

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January 28, 2026

5.0

Fabulous PT

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January 14, 2026

5.0

Highly skilled and knowledgeable

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December 31, 2025

5.0

Linda shaped my care to create a team approach to setting goals and mapping my "home work". Clear communication, deep knowledge, careful listening, personal warmth all exceeded my expectations.

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December 28, 2025

5.0

She is very caring, professional. Linda most definitely wants to see me succeed with my hand therapy. I would recommend Linda to anyone.

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December 17, 2025

5.0

Knowledgeable and experienced! Wonderful attitude and amazing skill

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December 09, 2025

5.0

I didnt meet with Lai because i thought it was unnecessary

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October 13, 2025

5.0

Knowledgeable, patient, answered questions, pleasant manner.

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October 07, 2025

5.0

She is knowledgeable, kind,caring

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September 29, 2025

5.0

She is very knowledgeable, kind, caring

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September 17, 2025

5.0

She is excellent snd keeping me on track to recover. Very positive attitude!

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September 11, 2025

5.0

She made great effort to help me with getting the right fit of the hard cast for my hand.

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September 08, 2025

5.0

Knowledgeable, kind, friendly

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September 05, 2025

5.0

Clear instructions, positive attitude and personable.

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August 25, 2025

5.0

Delightful to work with

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August 22, 2025

5.0

My hand is much better: that's the main point. And it was her skilled training of me in my rehab that got my hand back in shape. Capable, concerned, good communicator. Answered questions and asked questions. Pushed me, but told me when certain pains were red flags and had me slow down on some exercises. Good, wise occupational therapy.

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August 06, 2025

5.0

I got a lot of help and useful advice!

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July 30, 2025

5.0

Professional, knowledgeable, good listener and helpful

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July 22, 2025

5.0

Has done a great job of telling me how to make progress in my recovery, keeps careful records to mark my progress, tells me where I've improved or where there is little change. She answers all my questions. I'm pleased with my post-surgical recovery.

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July 19, 2025

5.0

She is knowledgeable and personable.

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July 19, 2025

4.0

I cannot give her a 10 because I do not know how her work would compare to other OT staff, but she does a great job and has been concerned about the fit of my brace and my comfort level with the brace and clearly she is detail oriented with measurements of my finger movements which is part of my recovery. She is a great professional occupational therapist.

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July 11, 2025

5.0

she is always trying to find the best solution, even trying improve on what we are doing or have been doing

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July 08, 2025

5.0

She seems very knowledgeable. She is good about asking me questions, probing about levels of pain or asking how my trying the various exercises were going. She has helpful answers to my questions. She has pushes me too (I certainly work at recovery more because of her). That's good. Still, she does not come across as unsympathetic. Strikes a good balance of pushing the patient and sympathizing with the patient.

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June 30, 2025

4.0

she seems to really think about methods to reach the therapy goals, and is willing to modify treatment when reactions change or are not as she wishes.

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June 18, 2025

5.0

Excellent care and communication

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June 05, 2025

5.0

She explained everything I should do to care for my hand thoroughly and made me feel comfortable. She was also cordial and I enjoyed my visits with her.

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June 04, 2025

5.0

Excellent thorough empathic

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June 03, 2025

5.0

Effective, understanding, kind, knowledgeable. Linda is fantastic.

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May 19, 2025

5.0

Intelligent, accurate, thorough

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May 09, 2025

5.0

Linda Phan Lai is a very excellent professional Orthopedic specialist who is very caring and instructional in post operational care with her patients.

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Disclosures

Linda P. Lai, OT reported no external professional relationships for calendar year 2024.

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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