At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Zhou is without a doubt your best doctor that I have encountered. He NEVER makes me feel bad for being upset, for not understanding, for asking him to repeat something, for spending extra time with me. Occasionally I feel he is as invested in my health as I am, and that is an incredibly comforting feeling when one has chronic diseases. He makes it much less scary to be me! He has also gone out of his way to acquire specialty medical items to make my life less difficult, where he had to fight with my insurance company. Dr. Zhou should TEACH bedside manner and how to be a doctor in general, how to make a patient feel like a PARTNER in the decision making, but that is being cared for and he won't let die or live in pain (if he can help it). I wish all my doctors were more like him. Thanks for listening!
I am not an established patient of *Dr. Zhou. But he treated me like a long time patient. He took the time to explain everything to make me and also somehow prescribe a generic form of the medication he suggested and I was able to get them at a very good price. I am very grateful for this.