At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Brilliant, knowledgeable, confident, humble, never arrogant or condescending, thorough, answers all my questions always, gives it straight, I feel like I can ask questions and share my concerns and he actually listens and hears. I trust him.
I think he is a great Dr - would give him a 9-10 but he is over-scheduled and I dont like spending 2-3 hours there for a 30 minute appointment. Not his fault Im guessing. Needs more days at Downtown location.
Dr. Zhou is one of the best dermatologists I've treated with at NW. He's been outstanding handling my spouse's complicated medical issues - thorough, professional, conversant with my spouse's other medical problems that intersect with his rare autoimmune skin blistering condition. He was also meticulous in examining my skin.
Dr. Zhou is outstanding: he is diligent, informed and thorough. He did a very meticulous skin examine and biopsied something that was suspicious.
I have also been at all my spouse's appointments with Dr. Zhou, and my spouse and I are exceptionally happy with the care he's been receiving for a very rare and difficult autoimmune skin blistering condition (Bullous Pemphigoid) that also affects other serious medical conditions that my spouse has and makes treating his Bullous Pemphigoid more of a challenge.
It is rede to find a specialist who wants to engage in actual discussion and take the time to truly and thoroughly understand the issue to make the diagnosis. He was not rushing and he was cheerful and happy -unique and refreshing in a doctor appointment. He also trained at Harvard and I trusted him being referred by Dr. Amy Paller who is w world renown expert in Dermatology.
I trust Dr. Zhou with my life - literally! He takes the time necessary to answer questions, discuss the procedures, and doesn't rush through any exam. I have all the confidence that he is providing me excellent care!
Dr Zhou is a knowledgeable specialist and I really mean it: can't dive in specific, but I am 71 and for my life I've seen quite a few doctors here and in my native USSR. I can trust Dr Zhou, so could you. Beside that, - he is open hearted charming human being.
I feel like hes my primary care for Zishan in the sense that he takes care of me holistically, if he doesnt know the answer to something hes comfortable saying I dont know enough about that subject and recommends someone else. But I rely on him for everything. Hes smart hes kind never makes me feel rushed even though hes probably the busiest man Ive ever met. Hes the best doctor Ive ever had in my life, And I have a lot of doctors, Im a medically complicated patient. All the doctors at Northwestern should be as good as he is
Have had consistent care from him for past 2 years, and has been clear in why he was concerned about certain areas and taking biopsies. Was difficult to find time with him during to Covid resulting in a delay in seeing him annually versus twice a year
Dr. Xiaolong Zhou spent a good amount of time talking with me about my skin problem and examining the affected area. He skillfully performed a biopsy on me and I hardly felt any pain. I was amazed at Dr. Zhous fluency in speaking Cantonese and surprised when I learned that he can speak Mandarin as well. I appreciate his excellent care for me and hope that with proper treatments my skin issue will be resolved soon.
I really like him as a doctor. The only things that keep me from a higher score are that his schedule is only Thursdays and Fridays, which is slightly challenging as someone who works a standard work week, and I am often seen quite a bit after my scheduled appointment time, even when I have an earlier morning time.