At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I rated NM Internal medicine a 10 only because of DR Gary Martin. The telephone answering throughout Northwestern Medicine, to schedule tests and proceedures, is horrible. To be put on hold for less than 20+ minutes is the exception. And when someone is anxious about their healthcare and is trying to make an appointment for a test, 20+ minutes to be on hold seems like forever.
Dr. Martin is the OPTIMUM example of a caring, savvy MD, who covers all my bases (mostly) in one rather short visit, be it by phone or in ofc. I've known him almost 30 years, and he obviously hasn't lost that twinkle in his eyes, may he never loose it for a long time to come.
Dr. Martin is an outstanding individual who knows how to communicate with his patients. Hi is very knowledgeable but his right attitude gives you a comfort and trust that everyone needs. I am very impressed with his skills.