Janice E. Brown, APRN

Janice E. Brown, APRN

Certified Nurse Practitioner

4.9 
395 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Internal Medicine

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Practice Focus Areas

  • Nurse Practitioner

Education

Professional Education:
DNP, Rush University Medical Center College of Nursing - 2022

Certifications and Licensures

  • American Nurses Credentialing Center - Nurse Practitioner-Family (Certified)

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9
4.9 

395 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

April 29, 2024

5.0

Janice is very friendly and makes patient visits very efficient!

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April 26, 2024

5.0

She was very patient, friendly, answered all my questions, and provided suggestions going forward.

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April 17, 2024

5.0

Answers questions

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April 12, 2024

5.0

She took out time to explain your concerns

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April 10, 2024

5.0

She was great and professional

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April 09, 2024

5.0

This is my second appointment with Janice and she was able to diagnosis my issues almost immediately each time. I believe it's because she is always actively listening to your concerns. She is attentive, knowledgeable, and very pleasant.

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April 06, 2024

5.0

Extends herself. Listens, comes up with interesting hypotheses to be tested. Even tho the daily situation can get harried (overload?) is always pleasant, willing to be thorough

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March 31, 2024

5.0

She was very thorough

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March 28, 2024

5.0

Good attention

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March 21, 2024

5.0

She took her time and she explained and recommended me to do other test she was compassionate caring and very smart nurse I felt like I was seeing a doctor she is perfect for Northwestern hospital !!

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March 19, 2024

5.0

She listened well and made sure to keep the appointment productive

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March 19, 2024

5.0

She seemed very caring and professional, and answered all my questions

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March 15, 2024

5.0

Very impressed by her

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March 12, 2024

5.0

Polite, interested, thorough: answered concerns/questions

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March 10, 2024

5.0

She is very transparent and explains things well. Feels like she cares.

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March 04, 2024

5.0

She is fabulous. Professional, attentive, caring, excellent listener, knowledgeable. I respect her enormously.

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March 02, 2024

5.0

very caring and thorough

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March 01, 2024

5.0

She was excellent.

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February 29, 2024

5.0

Really listened. Explained thoroughly and answered all my questions.

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February 12, 2024

5.0

Thorough and easy to talk to

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February 12, 2024

5.0

Listened to my description of symptoms, asked relevant questions, discussion options.

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February 10, 2024

5.0

She is familiar with your case and able to make recommendations.

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February 09, 2024

5.0

She's amazing! She's very well experienced & super patient!

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February 08, 2024

5.0

CNP Heffernan was thorough, kind, and genuinely took the time necessary to talk through my health. She was deeply knowledgeable in creating a care plan and next steps, and I walked away feeling I received the care I had hoped to receive. I would easily recommend her to anyone seeking internal med/primary care.

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February 06, 2024

5.0

Professional, concerned and made comfortable that she could help me with my medical needs.

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February 05, 2024

5.0

Spent time with me addressed all my questions

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February 03, 2024

5.0

She is very attentive listening to all my concerns

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January 31, 2024

5.0

She was thorough and clear during my visit. She made sure she addressed all of my concerns.

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January 30, 2024

5.0

Dr. Heffernan was efficient quick, she was helpful and proactive. She thought ahead to see when a follow up appointment was needed and this reduced the burden on me of scheduling everything. She has great bedside manner and explained everything she was doing and if she was concerned about anything.

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January 29, 2024

5.0

When told her my health history & fears, she didn't judge me. And when I cried, she asked me if it was okay if she rubbed my arm and she gave me tissues. She was not only knowledgeable, but she was also compassionate. We need more like her in healthcare. Thank you Janice. I'm really glad I was able to see you today!

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January 28, 2024

5.0

Caring professional.

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January 18, 2024

5.0

Dr.Heffernan was perfect! She was very nice, she tried to be helpful and thoroughly explained everything.ls he was doing.

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January 17, 2024

5.0

This was my first encounter with Janice. She was thorough and had the time to answer all my questions and is a perfect compliment to Dr. [ ] team.

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January 17, 2024

5.0

She has an excellent presence on video and great listening skills.

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December 26, 2023

5.0

she was very through as she explained how to use the insulin pin

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December 25, 2023

5.0

Very thorough and spot on diagnosis

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December 22, 2023

5.0

I felt comfortable talking to her opening up about my reasons for the visit.

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December 21, 2023

5.0

This was my first "visit" with this office and I will definitely be making appointments with Janice moving forward. She addressed all of my concerns and educated me on the specific topics I was inquiring about. Very friendly and professional. Thank you, Janice!

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December 20, 2023

5.0

Ms. Heffernan was patient,very patient, knowledgeable, and answered all my questions. She also sent me a patient summary.

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December 20, 2023

5.0

Professional and caring

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December 19, 2023

5.0

Took The time to understand my concerns, suggest options and explain the issues in Clear detail

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December 19, 2023

5.0

Very understanding!!!

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December 18, 2023

5.0

Janice was great! Gave great advice and very positive yet professional.

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December 18, 2023

5.0

thoughtful, personal and expert care

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December 17, 2023

5.0

Explaining the importance of the medication

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December 11, 2023

5.0

She is great

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December 10, 2023

5.0

Professional easy to talk to caring what's not to recommend.

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December 07, 2023

5.0

Very likable, good communication skills and very committed to her work

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December 06, 2023

5.0

Janice Heffernan APRN. CNP with her guidance my health has improved tremendously.

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December 04, 2023

5.0

She was very professional and informative, expressed concern and offered attention to my situation.

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December 01, 2023

5.0

Very nice

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December 01, 2023

5.0

She made me feel lik I was her only patient

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November 30, 2023

5.0

Janice was great

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November 23, 2023

5.0

efficient, professional and kind

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November 21, 2023

5.0

She listened and cared!

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November 21, 2023

5.0

She is very knowledgeable and professional.

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November 21, 2023

5.0

Very professional.

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November 17, 2023

5.0

She is very knowledgeable. She listens to patient's concerns and allows the patient to ask questions. She then addresses them in a professional manner.

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November 16, 2023

5.0

She is very attentive to my issue.

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November 15, 2023

5.0

Timely and kind

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November 14, 2023

5.0

The best team

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November 13, 2023

5.0

Janice Heffernan handled all my "issues" and "soothed" my concerns. Although I had a lot of questions, she took her time to answer each one, without appearing rushed. I worry about a lot of things, and she helped me put many of my issues to rest!!

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November 11, 2023

5.0

She is good, direct and professional.

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November 09, 2023

5.0

She was so sweet and kind. She explained everything to me and asked did I have any questions or concerns

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November 08, 2023

5.0

Janice was very prompt, even early. I felt bad to have delayed her on our telehealth visit. She was very thorough and reassuring, not at all rushing the appointment

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November 08, 2023

5.0

Only known her a short time but she's attentive and really listens to my health problems

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November 05, 2023

5.0

Janice is very knowledgeable and nice person. She took good care of me.

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November 04, 2023

5.0

Very good with your history.

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November 04, 2023

5.0

Very thorough and explained my situation clearly.

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November 03, 2023

5.0

Knowledgeable, explained things well

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November 02, 2023

5.0

She listened to everything I said and helped me find solutions. She was extremely nice and obviously an expert

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November 02, 2023

5.0

She is knowledgeable, personable, and capable.

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October 31, 2023

5.0

Goes the extra mile

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October 30, 2023

5.0

Janice explained everything to of what to do and not do.

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October 28, 2023

5.0

She was great. Answered all of my questions. Spent time with me, even though I was the last appointment of the day. Professional, knowledgeable, kind, I'm so glad that I came back to Northwestern.

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October 27, 2023

5.0

She is very thorough, listens, and is clear with medical guidance.

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October 27, 2023

5.0

She provided excellent service she listened well to me.... concerned about my needs and inputted recommendation if I needed it after care

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October 23, 2023

5.0

Knowledgeable and helpful

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October 23, 2023

5.0

Very clear and highly competent

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October 23, 2023

5.0

Janice was really helpful in solving my issues. She was very patient throughout the call and listened to by medical history carefully.

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October 21, 2023

5.0

My visit with APN Janice Heffernan for an annual Medicare wellness check was great. She was early to our appt, went over all my questions and gave thoughtful answers and advice, performed the required checklist quickly, and was very friendly and patient throughout. She was very knowledgeable about a current health issue I have been dealing with which was helpful.

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October 20, 2023

5.0

Well knowledgeable in answering the questions you have and putting the patient at ease.

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October 19, 2023

5.0

was very informative

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October 18, 2023

5.0

Knowledgeable and efficient

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October 17, 2023

5.0

She explained things really well and was very kind in taking care of me.

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October 13, 2023

5.0

Professional and friendly. Provided good information and was clear with her questions and instructions. Took the time to hear my concerns.

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October 05, 2023

5.0

she 's really pleasant. explained everything understandable to me which I like.

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September 29, 2023

5.0

Very thorough, listens well, appears to have the patient's best interest.

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September 21, 2023

5.0

Takes time to go over my treatment and provided options; I feel involved in the discussion for my treatment

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September 20, 2023

5.0

Janice listened and validated my concerns. She patiently explained options for treatment and provided suggestions to ensure my comfort and well-being. I felt supported.

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September 19, 2023

5.0

Very knowledgeable and thorough. Professional and caring.

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September 19, 2023

5.0

Very resourceful

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September 19, 2023

5.0

Janice was great! She was very professional and attentive.

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September 18, 2023

5.0

She is kind and efficient. She covered all areas I was concerned about.

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September 13, 2023

5.0

Attentive and made sure all my questions were answered.

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September 13, 2023

5.0

Efficient, thorough, kind. She called me the next day to review the lab and xray findings.

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September 12, 2023

4.0

Have confidence in her judgment.

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September 09, 2023

5.0

Janice went above beyond for my care as stated in the first questioner. Great on her explanations regarding my health and her compassion is visible

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September 09, 2023

5.0

Very kind and knowledgeable

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September 06, 2023

5.0

Ms Heffernan was very thorough and took the time to listen to my issues.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.