Erin M. Heniff, AuD

Audiologist

4.9

182 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Audiology

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Education

Professional Education:: AuD, University of Illinois Urbana-Champaign Graduate College - 2025

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9

4.9

182 Ratings

Reviews from Patients

81 Reviews

Reviews from Patients

81 Reviews

February 22, 2026

5.0

Dr. Erin was wonderful. She was very kind, warm, and professional, and she made me feel comfortable from the moment I arrived. She took the time to listen carefully, explained everything clearly, and was very patient with all my questions. I truly appreciated her care and attention, and I had a very positive experience. Highly recommend Dr. Erin.

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February 21, 2026

5.0

Erin is extremely knowledgeable and listens intently. She anticipated my individual needs.

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February 20, 2026

5.0

She was very friendly and explained everything she was going to do, and also explained how to read the results. She out be at ease

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February 18, 2026

5.0

Professional, knowledgeable, helpful and personable

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February 17, 2026

5.0

See above and helpful

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February 16, 2026

5.0

Erin was great. Very personable and knowledgeable.

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February 14, 2026

5.0

She was awesome. She took the time and explained everything and put up with all of my stupid questions.

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February 14, 2026

5.0

She asked questions, and actually listened to the answers. She explained everything from beginning to end. I also appreciated the fact that she was kind and thorough.

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February 04, 2026

5.0

seems competent and caring

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February 04, 2026

5.0

She was excellent

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February 03, 2026

5.0

Erin is very friendly and puts you at ease.. Very knowledgeable at her job..

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February 02, 2026

5.0

She has helped me get my hearing back.

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February 01, 2026

5.0

She is great, very attentive, and truly takes the time to listen and make sure you feel comfortable and well cared for.

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January 28, 2026

5.0

She is very patient. She truly seems to know her stuff and is not afraid to admit if she doesn't and even called the company with a question while I was in the office. I would much rather have that than someone make it up or blow it off. Thanks Erin.

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January 26, 2026

5.0

I found Erin to be extremely knowledgeable and sensitive to my needs and preferences. She made the whole process smooth and pleasant.

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January 20, 2026

5.0

She was excellent, knows how to diagnose the problem and to find the remedy.

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January 19, 2026

5.0

Erin Heniff was kind and gracious as well as knowledgeable. She was able to adjust our hearing aids to greatly improve our hearing.

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January 19, 2026

5.0

Seems very knowledgeable and very understanding. She listen and addressed any concerns.

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January 15, 2026

5.0

Made the test very easy by explaining every step of the test. And then took the time to explain the results.

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January 07, 2026

5.0

Explains everything so he can understand it. very helpful with the hearing products.

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January 06, 2026

5.0

Efficient, kind, thoroughly explained everything, not rushed at all-.

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January 05, 2026

5.0

She's the best! Very patient and positive.

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January 04, 2026

5.0

She was pleasant and professional

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January 04, 2026

5.0

She's friendly, caring, and very competent.

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December 31, 2025

5.0

Dr. Heniff is knowledgeable and caring. She adjusted my hearing aids that improved my hearing.

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December 29, 2025

5.0

She. Was very informative about my options and explained everything thoroughly from start to finish very happy with my new hearing aids

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December 29, 2025

5.0

Personable, knowledgeable, attentive

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December 28, 2025

5.0

Caring and explained things thoroughly

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December 24, 2025

5.0

She is knowable and very nice . Very helpful

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December 20, 2025

5.0

Erin really listens to my concerns and observations. I feel she did a great job helping me pick the best hearing aids for my situation.

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December 17, 2025

5.0

She is great. Very knowledgeable. Very attentive. Doesn't rush through appointments.

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December 16, 2025

5.0

Knows her hearing products

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December 15, 2025

5.0

She is very nice and caring.

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December 15, 2025

5.0

Erin is extremely helpful, kind, knowledgeable, and professional. I felt very comfortable and in good hands.

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December 13, 2025

5.0

She was great!

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December 08, 2025

5.0

Dr. Heniff graduated from highly regarded universities. She listens to all my concerns and provides answers and options in terms I can understand.

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December 04, 2025

5.0

Very attentive and friendly. She explained the process well and answered my questions.

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December 04, 2025

5.0

Listened to my concerns & answered all my questions.

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November 24, 2025

5.0

Explained everything in detail concerning my new hearing aids. Outstanding audiologist and I would recommend her for patient care and fittings.

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November 23, 2025

5.0

Erin took time to explain and explained well.

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November 19, 2025

5.0

Explained everything well.

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November 18, 2025

5.0

Professional and careful in describing results

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November 18, 2025

5.0

Very very nice and professional

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November 14, 2025

5.0

Very professional, kind, patient with all my questions!

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November 11, 2025

5.0

Erin Heniff is Very Co-Operative and She also Trite us Very Nicely.

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November 10, 2025

5.0

Erin was super great with testing and recommending hearing aids for me.

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November 10, 2025

5.0

Professional, communicative, easy to talk to

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November 08, 2025

5.0

Talked to me and listens

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November 07, 2025

5.0

1) She listens 2) She answered all of my questions and made sure that I understood how to make the most effective use of my hearing aids 3) She is personable and kind

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October 23, 2025

5.0

She explained everything and was very nice and professional

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October 20, 2025

5.0

Great logic

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October 20, 2025

5.0

She was highly professional, expert, and personable. An excellent communicator.

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October 18, 2025

5.0

She did a great job.

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October 16, 2025

5.0

Nice and explained everything

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October 14, 2025

5.0

Erin did a wonderful job helping me feel comfortable. She was great about explaining the process and answering my questions.

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October 09, 2025

5.0

She made sure my impacted ears were thoroughly cleaned out even though I didn't have an appt to do so

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October 09, 2025

5.0

Very efficient, knowledgeable and professional. Erin clearly explained each step of the test. Once test was completed Erin took time to explain the results and provided opinions for me to consider.

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October 06, 2025

5.0

Erin is very knowledgeable, efficient, and friendly. She has made the entire process very easy.

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October 04, 2025

5.0

She was attentive and took note of what I had to say. This is huge for someone like me who has to fight to be heard by most doctors

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October 02, 2025

5.0

She is very patient and explained everything very thorough

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October 01, 2025

5.0

Very good at her job. Fun to talk to. Very caring about my health. Knows how to do her job and explain everything that was happening and explained the results meant. Made sure she answered any questions I might have had.

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October 01, 2025

5.0

Professional and so nice and friendly.

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September 29, 2025

5.0

Polite , Courteous, Friendly,,,,,and she is Excellent at what she does Testing , adjusting, and getting the most out of my hearing aids.....

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September 26, 2025

5.0

Very knowledgeable and easy to talk to

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September 26, 2025

5.0

Erin is fantastic. Very knowledgeable, patient, and thorough. She took expert care of me.

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September 15, 2025

5.0

*very approachable * handled questions without fumbling or hesitation *kind enough to help me set up another visit/follow-up

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September 08, 2025

5.0

Erin was awesome with my son!

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September 05, 2025

5.0

Knowledgeable and helpful

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September 01, 2025

5.0

Smart, answers questions well, spends the time needed, very thorough.

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August 31, 2025

5.0

The options for hearing aids are generally good, and the explanations for each device are straightforward.

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August 30, 2025

5.0

Erin was kind and patient. She explained each procedure clearly and made sure I felt safe and secure. Very professional yet human. She has a great sense of appropriate humor_which helps reduce the fear factor while waiting (briefly) for the results.

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August 27, 2025

5.0

Very knowledgeable and a good communicator

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August 24, 2025

5.0

Very knowledgeable, thorough, and friendly. Top level treatment.

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August 19, 2025

5.0

Patient with me.

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August 08, 2025

5.0

address my concerns

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July 31, 2025

5.0

Excellent service!!

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July 31, 2025

5.0

Explained everything. Answered all my questions.

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July 30, 2025

5.0

Very caring Very knowledgeable

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July 29, 2025

5.0

Knowledgable and efficient.

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July 28, 2025

5.0

Dr. Heniff was outstanding! She was very thorough and patient in going over and explaining the test results, and answered all of my questions. Her positivity was also very reassuring.

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July 25, 2025

5.0

Pleasant, helpful and knowledgeable

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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