At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
The office was very responsive, efficient and friendly. Dr. Chovatiya is the type of physician who listens and answers questions thoroughly, making me confident that my health issues are being addressed.
Everyone was great. The check in people, the nurses and the doctor. They even ran back and gave me my watch I accidentally left in the room! Cheerful, smart, kind. Already sent the doctors info to my mother and my friend that is looking for a dermatologist!!
Dr. Chovatiya took time to explain lab results and next steps. He was not only engaging but was eager to have me treated properly and quickly. I appreciate his patience and genuine concern and would recommend him to anyone.
All of the staff were not only professional, but friendly & caring for everyone's comfort & safety. Also my appointment was very timely The nurse & Dr gave me all the attention/ time I needed & understood my needs & concernsI'm very happy with my appointment
Doctor was excellent! Very kind and personable, answered my questions, was concerned with my comfort level with all that we discussed. He was very prompt, too, which was very nice. Nurse who brought me in to the room was so friendly, smart, and competent! I seriously want to add her to my Christmas card list this year!!! She put me at ease and changed my nervousness into happiness. The woman who took care of me at the front desk was kind, but it was weird hearing the other people who work at the front desk talking about how they need to get their bonus so they can finally quit their job.... And finally, the woman at the front door of the building was not at all pleasant. I don't think she's an nmh employee, but she just put me into a bad place before I even got to my appointment.