Kelly Sheppard, APRN

Kelly Sheppard, APRN

Certified Nurse Practitioner

4.9 
193 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Neurological Surgery

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Practice Focus Areas

This medical professional has a particular interest or expertise in:

  • Nurse Practitioner

Education

Professional Education:
DNP, Rush University Medical Center College of Nursing - 2021

Certifications and Licensures

  • American Nurses Credentialing Center - Nurse Practitioner-Adult Gerontology Acute Care (Certified)

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9
4.9 

193 Ratings

Reviews from Patients

47 Reviews

Reviews from Patients

47 Reviews

April 28, 2025

5.0

Very highly

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April 26, 2025

5.0

She is open and friendly to talk. Very care to listen and respond

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April 23, 2025

5.0

Kelly is very knowledgeable on my spinal surgery issues. She takes her time to answer all of my questions. She always responds promptly to my chart messages. She is also great at putting me at ease regarding my treatment

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April 18, 2025

5.0

She is a great lady and is helpful on getting me situated for surgery. Please keep up the good work sister.

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April 07, 2025

5.0

Great at explaining everything and very informative!

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April 07, 2025

5.0

Very professional and thorough

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March 27, 2025

5.0

Listens, takes time, answers questions, practical approach

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March 24, 2025

5.0

She has good empathy and understanding of concerns

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March 21, 2025

5.0

Kelly was so knowledgeable, supportive, and helpful. She answered all of my questions honestly and patiently. It was a pleasure to work with her.

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March 10, 2025

5.0

Kelly requested info, listened and acknowledged what was expensed and understood and wrote down what was being said. It's nice to meet physicians and the rest of the crew - Medical professionals that care.

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February 26, 2025

5.0

She is completely with me

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February 25, 2025

5.0

She's thorough and detailed. And she's nice.

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February 12, 2025

5.0

She consistently demonstrates exceptional helpfulness and professionalism.

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February 06, 2025

5.0

She is very personable and explains everything very well and spent as much time with me as I needed.

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January 30, 2025

5.0

Follow up and offer to assist

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January 30, 2025

5.0

Kelly is very informative and helpful. She understands your needs and will go far and beyond.

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January 18, 2025

5.0

Kelly is truly an amazing professional and very caring and listens.

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January 02, 2025

5.0

She's a good listener and well-informed.

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December 25, 2024

5.0

She is very pleasant, helpful, knowledgeable, and kind to her patients!!

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December 24, 2024

5.0

She is very effectient with her job .

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December 18, 2024

5.0

Very detailed and compassionate about her patients

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December 16, 2024

5.0

The best! I never feel rushed or that my concerns and questions are not important to her. she is very thorough.

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December 13, 2024

5.0

she was vary knowledgeable & answered all of our questions

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November 29, 2024

5.0

She listens to you and explains everything thoroughly to you about what is going on

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November 29, 2024

5.0

Kelly is amazing! She took the time to explain everything that was going to happen with my surgery. She gave incredible education of how to prepare, what to expect, and everything that I need to do ahead of time.

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November 23, 2024

5.0

Easy to communicate with. Very responsive to messages. No question you can think of is unimportant.

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November 12, 2024

5.0

Thorough, nice, and listened to my questions and provided thoughtful answers.

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November 11, 2024

5.0

She's knowledgeable and professional. She's easy to talk to and thorough in her follow up and explanations. She, like everyone there, is friendly and pleasant to work with.

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November 08, 2024

5.0

Took good care of me

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November 06, 2024

5.0

Same reasons as above. I would highly recommend Dr [name] and Kelly Sheppard. Highly satisfied with results from my complex spinal surgery.

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October 30, 2024

5.0

They care very much

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October 23, 2024

5.0

She knows her field of work better than anyone else.

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October 22, 2024

5.0

Kelly is accessible, highly responsive, professional, kind and very thorough.

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October 17, 2024

5.0

Kelly always finds time to help with any problems and does so in a manner that makes one feel like no problem or question is unimportant. She is very knowledgeable and patient.

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October 14, 2024

5.0

listens to all my concerns

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October 13, 2024

5.0

Kelly Sheppard, CNP is most interested in the patient's care. She makes sure the patient's record is updated for prescribing a medication. Additionally, she listens and provides an explanation to questions.

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October 13, 2024

5.0

Kelly is very professional and was able to answer all our questions.

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October 12, 2024

5.0

She kept me informed on everything happening

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October 08, 2024

5.0

Kelly is amazing she takes her time with me and explains everything so we understand. Kelly is quick to respond to questions on the app. She is an excellent practitioner.

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September 29, 2024

5.0

Great

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September 25, 2024

5.0

She is highly professional and provides very clear instructions.

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September 24, 2024

5.0

She took the time to check on me to

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September 23, 2024

5.0

She cares about the patient.

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September 14, 2024

5.0

Very professional and at the same time shows great empathy for others

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September 12, 2024

5.0

See above. She is the reason I come back -

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September 12, 2024

5.0

Kelly has been incredibly responsive. She takes the time to explain. She is reassuring and timely. I really appreciate all she has done to make my surgery recovery informed and seamless.

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September 09, 2024

5.0

Great team

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Disclosures

Kelly Sheppard, APRN reported no external professional relationships for calendar year 2024.

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.