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Jacqueline Palm, PA-C

Certified Physician Assistant

4.7

346 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Immediate Care

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Practice Focus Areas

This medical professional has a particular interest or expertise in:

Physician Assistant

Education

Professional Education:: MS, Mercy University Bronx Campus - 2016

Languages Spoken

Spanish

Certifications and Licensures

National Commission on Certification of Physician Assistants - Physician Assistant (Certified)

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.7

4.7

346 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

February 21, 2026

5.0

Very helpful

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February 20, 2026

5.0

She even followed up by phone with some recommendations that weren't clear at the time of visit. Showed care for my issue.

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February 19, 2026

5.0

Knowledgeable, patient, professional.

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February 16, 2026

5.0

She was helpful and honest

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February 03, 2026

5.0

Very professionaland nice

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January 26, 2026

5.0

Thoughtful and gentle with my 2 year old.

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January 17, 2026

5.0

Jacqueline demonstrated care professionalism throughout our visit. I believe that I received the proper attention to my symptoms including x-rays and swabs.

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January 13, 2026

5.0

She was very kind and didn't talk at me, but with me regarding my issue.

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January 13, 2026

5.0

KNEW what she was doing INTERSTED IN MY WELLBEING

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January 13, 2026

5.0

Knowledgeable and professional.

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January 10, 2026

5.0

Thorough, considerate, and focused follow up and feedback.

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January 09, 2026

5.0

Excellent care taker.

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January 03, 2026

5.0

Competent, clear in her communication and provided the service in professional manner.

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January 03, 2026

5.0

Promptness and careness

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December 30, 2025

5.0

Professional fast and easy

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December 20, 2025

5.0

See above- she is A+

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December 15, 2025

5.0

Very thorough I loved having her wish she could be my primary

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December 11, 2025

5.0

J was caring and treated me very well

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December 11, 2025

5.0

Listened to concerns and helped me put plans and next steps for me for further care.

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December 07, 2025

5.0

Thoroughly assessment of my needs

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December 06, 2025

5.0

Jacqueline was very thorough and present.

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December 05, 2025

5.0

She has excellent bedside manners. She very good listener she answered and addressed all of my concerns

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November 30, 2025

5.0

She listened and came back with a plan for me and taking care of my pain.

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November 19, 2025

5.0

Very clear explanation of what was going on. Very helpful in telling me what to expect.

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November 19, 2025

5.0

Very proficient in her work.

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November 18, 2025

4.0

Explained everything completely and clearly.

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November 17, 2025

5.0

Informational driven

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November 14, 2025

5.0

Pleasant and professional, the entire team was quite good.

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November 11, 2025

5.0

She took her time with me and explain what she thought may be happening to my ankle.

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November 10, 2025

5.0

samexas previous. caring and responsive

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November 10, 2025

5.0

Thorough and had time to answer my questions

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November 06, 2025

5.0

She was wonderful. Very caring and explained things to me clearly.

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October 28, 2025

5.0

She explained to me what would be needed in order to accurately diagnose my problem, something that would need to come through my primary care physician. After arriving back home that evening, she called with my test results from urgent care and repeated the steps I'd need to take to get that further testing.

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October 28, 2025

5.0

Excelent PA

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October 22, 2025

5.0

I liked the aftercare the printed off and they were helpful listening to my symptoms.

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October 09, 2025

5.0

PA attentively listened to my concerns, conducted the necessary tests, and referred me to my doctor. I felt assured with her care.

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October 08, 2025

5.0

She was excellent and patient

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October 08, 2025

5.0

PA was nice, attentive and knowledgeable

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October 07, 2025

5.0

She listen and took her time with her patient

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October 04, 2025

5.0

She was really nice and she explained everything in detail which helped a lot

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September 30, 2025

5.0

She was thorough and remembered me from a visit I had at the south loop

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September 30, 2025

5.0

Very helpful and gave good explanations.

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September 29, 2025

5.0

Jacqueline Palm was very kind and took the time to answer my concerns and put me at ease.

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September 28, 2025

5.0

very thorough and professional

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September 26, 2025

5.0

Friendly, helpful

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September 26, 2025

5.0

She made me comfortable, made sure I understood what was going on with me and what my options were

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September 24, 2025

5.0

Very good Dr. Explained everything well and was very caring

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September 24, 2025

5.0

Excellent care very thorough. Thank you!

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September 23, 2025

5.0

Helpful and comprehensive

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September 23, 2025

5.0

He is very kind and always cared about my health.

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September 19, 2025

5.0

She was very knowledgeable and explained everything clearly. She's all very friendly and helpful.

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September 18, 2025

5.0

I only talk to her for a few minute but seems very knowledgeable.

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September 16, 2025

5.0

She was friendly, knowledgeable, she asked the right questions and listened to my responses.

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September 13, 2025

5.0

She is very knowledgeable and thorough, and kind and caring.

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August 26, 2025

5.0

She was responsive. She took extra steps to ensure that I understood my treatment plan

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August 26, 2025

5.0

Very thorough and took the time to explain

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August 25, 2025

5.0

Great listener. Efficient. Kind

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August 25, 2025

5.0

So friendly and professional

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August 25, 2025

5.0

Very professional

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August 21, 2025

5.0

She was caring and testing was thorough.

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August 21, 2025

5.0

She Listened to me

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August 18, 2025

5.0

She was very patient and heard me out. She explained next steps well.

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August 18, 2025

5.0

She was knowledgeable and showed concern

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August 18, 2025

5.0

Knowledgeable and thorough

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August 12, 2025

5.0

pleasant, understanding, thorough

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August 12, 2025

5.0

Answered all my questions, very professional.

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August 12, 2025

5.0

She took time with me talk and all questions

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August 12, 2025

5.0

My hearing is better. I came in to the clinic complaining about problems with one ear but she decided both ears needed cleaning. Now, my hearing seems much better.

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August 12, 2025

5.0

Good doctor.

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August 11, 2025

5.0

follow up communications. very professional. listened to me

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August 10, 2025

5.0

Answered questions clearly and concisely.

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August 08, 2025

5.0

She communicated well, listened and explained what she found.

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August 04, 2025

5.0

Very kind service and patient.

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July 31, 2025

5.0

She was very attentive

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July 31, 2025

5.0

She was quick and diagnosed the issue quickly .

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July 29, 2025

5.0

She listened very well to both me AND my young daughter / patient.

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July 13, 2025

4.0

Professional and nice!

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July 12, 2025

5.0

Thorough and good bedside manner

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July 11, 2025

5.0

Professional, knowledgeable Listens and is kind.

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July 08, 2025

4.0

Very positive experience.

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July 07, 2025

5.0

She was helpful and very patient, stopping when I experienced pain and answering all of my questions.

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July 06, 2025

5.0

great service

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July 06, 2025

5.0

Patient, explained the process and a good listener.

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July 05, 2025

5.0

She was caring and responsive.

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June 29, 2025

5.0

Knowledgeable & kind

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June 28, 2025

5.0

She was thorough and addressed my concerns about corneal abrasions. She was honest about the limitations of her UV light and gave me good follow-up instructions.

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June 22, 2025

5.0

She was very helpful and accommodating.

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June 20, 2025

5.0

Interactions with this system all were smooth.

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June 19, 2025

5.0

Just very good service and prompt in returning the call

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June 16, 2025

5.0

Great PA, very communicative

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June 13, 2025

5.0

Jacqueline came in check everything look over the vitals and then check the problem and then explain everything to me and about medicine also

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June 13, 2025

5.0

Very knowledgeable and professional

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June 11, 2025

5.0

She was excellent and very considerate

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June 08, 2025

5.0

Shi very good person for patience e

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June 08, 2025

5.0

Very nice

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June 07, 2025

5.0

Thank you so much Jacqueline! You asked me so many questions and pointed me in the right direction. I went to the ER later that day as you suggested and you were spot on with your recommendations. I really appreciate it!

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May 30, 2025

5.0

I had stitch for the first time and she was very understanding of my fear. Her skills was excellent. No pain at all.

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May 29, 2025

5.0

Friendly, knowledgeable, efficient

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May 26, 2025

5.0

Jackie was patient & understanding. She helped me with my ear issue and provided great advisement.

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May 24, 2025

5.0

She seem to be compete in her job

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Disclosures

Jacqueline Palm, PA-C reported no external professional relationships for calendar year 2024.

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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