At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I just began this year with NM Dermatology and I have received a very thorough exam plus a follow up visit. Both exams were handled professionally; i.e., on-time appointment, friendly, efficient staff, and the two doctors, one a resident and one on staff, were really trustworthy.
My visit with Dr. Nguyen was great. He was knowledgeable about my medical history. He addressed all my concerns, offered alternative solutions keeping in mind my health history and medication impact for my future medical treatments (not related to dermatology). He was professional and helpful. He explained things clearly and answered all my questions. I felt that he really cares about his patients.
This was my first appointment with the dermatologist. He had prepared for the appointment and was knowledgeable about my health condition. The dermatologist was intelligent, compassionate and professional.
Dr. Nguyen incorporates all of the elements of a wonderful physician. He explains things thoroughly and in a warm manner. As well, the residents accompanying him are provided with an excellent role model.
Ease of making appointmentProfessionalisms in reception area a small well as the person/nurse who takes you in and out of the room. Dr. Nguyen was knowledgeable, took time to explain his diagnosis and recommended course of treatment. Excellent!
Knowledgeable; procedures that the doctor administered, while painful, but he made every effort to explain the importance of them, and how to care for that part of my face once the bandages were removed. By year's end I should have a face as beautiful as Hedy Lamar!
Dr. Nguyen reviewed all material on me, explained his diagnosis, and prescribed three treatments. He was not condescending, and he didn't gloss over the information or leave it to someone else to explain. He also understood that the itchy rash is complete torture and didn't downplay its severity.
Easy scheduling, appt was right in time, staff were very friendly and professional! Dr. Nguyen was great, took the time to answer all my questions, and so far the treatment he prescribed has worked well. I've already recommended him to a friend!
Dr. Nguyen was articulate and thorough in his explanations and thought process. His past diagnosis and treatment could not yield better results. I'm sure that his latest diagnosis will be just as good his reasoning. He even assisted with finding a cost effective method of buying the prescriptions.
NW Dermatology and Dr Nguyen in particular give me confidence that I am receiving the best care possible. Dr Nguyen listened to my comments and questions and responded to my concerns in a way that gives me confidence that my condition can be helped. I would recommend NW Dermatology and Dr Nguyen to my friends.
Dr. Nguyen was so kind and explained everything to me so clearly. I told him I was anxious and he didn't make me feel uncomfortable about the choice I had to make. He was knowledgeable and I had a great visit today! He and his nurse explained everything they were doing which helped ease my worry. Thank you so much for everything!!
Everyone at NM has always been so pleasant to me, courteous, respectful, personable. Dr. Nguyen same. I was seen very promptly, everything was explained thoroughly and I was treated very kindly and with concern.