At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
He is extremely knowledgeable, very patient, and takes the time to listen to me and understand my concerns. I've been to many doctors, including some who were friends/colleagues, and I believe that Dr Hayes is one of the best in terms of getting to know his patients, respecting their concerns, and working with them as a partner to ensure that they receive the best possible care.
Dr. Hayes really seemed like he cared, asked good questions, and came up with possible solutions depending on test results. He was readily available to take a Telehealth call the same day as the request.
Dr. Hayes was quiet, I imagine because he was listening to my concerns. After he asked his questions and performed his exam he took the time to discuss his thoughts and my next steps. Much appreciated.
Dr Hayes has been my MD for years. I appreciate his patience with me as I ask many questions and he takes the time to educate and enlighten me with his excellent knowledge base. IÃ¢â‚¬â„¢m truly blessed to have him as my partner in the ongoing saga of my quest to maintain great health. Thank you, Dr. Hayes!!!
Dr Hayes went through all of my concerns with me in detail and offered up recommendations for future care due to family health history. He also explained everything clearly in a way that was simple to understand.
Dr. Hayes was appropriately interested with my health concerns and mentioned he was reviewing all of my 7 years of Epic mychart records. I am a new patient. I look forward to working to improve my health under Northwestern Medicine's care.
Dr. Hayes is very thorough, knowledgeable and detail oriented. I always get the impression that he considers every aspect of my health. He also always seems to be up do date with the most current research and information. I have trusted his medical judgement for many years.
Dr. K. Hayes cares about his patients. He doesn't just assumes, he assigns the proper testing to find out the problem. Ex. I told him I had problems with choking sometimes, he didn't assume this or that, he ordered the test, I'm glad he did because my health could've taken a turn for the worst. Also, he asks me questions until he gets the proper answer. He returns my calls, or emails is timely fashion. I never want to leave Dr. K. Hayes. Or him leaving NW physician's group.