At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Jann's was understanding, I was a nerve wreck, but her assurance made it easier for me. She pinpointed what was wrong with me. She didn't have problem understanding my English. Thank you Dr. Janns.
Guard at the entrance made sure, only patients allowed in the building, clean mask. Got registered right away. Dr. Janns, was very kind, understood what my ailing was, made recommendations. Her assistant was very knowledgeable too & helped to feel at ease.
Visits' with Gerta Janss cover many years of multiple skin problems. She is quietly empathetic, works quickly, not an alarmist, but speaks directly to any problem or question.Though I have moved away from the area I make the trip back for her trusted opinion.
Dr. Janss is incredibly knowledgeable and caring. She helped me feel understood and addressed all of my concerns. She also took the time to sit with me and provide patient education and demonstrated a holistic approach to care. I will definitely recommend her services to friends and family.
Dr. Janss is very thoughtful about finding solutions for my skin issues that I can afford, follow through with and achieve a positive outcome. Dr Janss is very friendly and listens to my concerns. Her medical assistant was ultra sanitary with all her hand sanitizing and she made sure Inunderstood everything before being discharged.
Greta Janss has a wonderful way with her patients. She makes her treatments asComfortable and even pleasant as possible. Her instructions for after care are clear andHelpful. Above all, i have complete confidence in her professional care as a doctor.
Dr. Janns wasnt professional. I asked her to look at my skin and she didnt even get up from her seat to look at my pores, she just said she didnt see any issue at all. I tried explaining to her my concern with my skin and she would talk down to me as if I didnt know what I was saying. She never asked what products I currently use on my skin. She never provided information for a follow up appointment regarding my wart, and she just walked out of the room after she treated us. She didnt explain what to do after the visit and didnt even give direcetions on how to leave the office. She wasnt wearing any gloves nor did she use hand sanitizer when she walked in
Great service! Doctor was great! Very personable!One thing I would say though when I came in and had to take a mask I was told to reach one out of the pack which was a little concerning since everyone is reaching in the same pack. Maybe the greeter should hand the mask to each person so less contamination
She is kind and caring had all the time for me. Gave me a good check up also told me what she was going to do. She knew I needed someone to talk too and she listened. I loss my husband recently one of my dogs was going in for biopsy on head they are my life right now she took time for me to vent. She is very special doctor.
I am happy with the medical care but didn't like that visitors where not given temperature checks at the door. They had sanitizer and a mask but I would have expected a medical facility to check temps to guard the building against covid.
I'm not in the habit of recommending anything unless asked. However doctor Janss has been available as needed and when needed for emergencies. We have found her care to be not only available but excellent.
She was concise and to the point. She quickly diagnosed me for what I came in for and checked my moles as well. I got an information packet on how to use my prescriptions, which were both over and under the counter.
She was very polite when I met her he examined me and everything and she explained everything to me also to my daughter there's things I didn't know about the cyst and other things on my body she told me everything I would recommend her to anybody if I need help I will see her again thank you very much