At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I come here because of the medical treatment and it is superior. believe me nothing else really matters. it is the physician that brings me here. he is really great with his care and his treatment of me as a patient. I value this and this relationship. please Don't change a thing. I will always come here. Dr Yoo is exceptional.
Dr Yoo was extremely responsive to all my questions about the procedure, follow-up care and what to expect in the future. I had a number of questions and it never felt like I was asking something irrelevant or stupid.
Dr. Yoo has performed several procedures on me and I have 100% confidence in his skill. Since I have never had any "complications," I can't comment on how he would deal with that situation, but I trust he would continue to provide me with excellent care.
Being that this is a pre melanoma or at least explained to me by my regular derm doc, I was a bit anxious when I arrived and when Dr. Yoo told me that it is indeed a melanoma. It was told in a very honest and matter of fact way that did shock me a bit. I am confident in Dr Yoo's skill and expertise.
While I thought Dr. Yoo was very knowledgeable about my concerns his demeanor was a bit patronizing. I felt I was an inconvenience and he had more "important" patients to see. He was rushed and showed the least bit of concern for my issues. Again, I don't question his qualifications but he needs some work in the patient/doctor relationship department.