At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I was very impressed with Dr. Chang. This was my first visit with him and he was very apologetic for the few minutes delay. He was also very kind and thoughtful, he asked questions about my health and prior exams and he gave me a good explanation for a problem I'd experienced earlier this year, which was one of the reasons I was referred to his office.
I had a really great experience with this doctor. He was very informative and explained everything thoroughly. He also took his time answering all of my questions and I never felt like the appointment was rushed. He seemed very genuine in finding the solution to my issues. He is very personable and I would highly recommend him to anyone.
Dr. Chang was AMAZING. I was seeing him for an issue that has been bothering me for many many years. He is the second GI I have seen for this issue, and he couldn't have been more caring and communicative. He asked more questions in the one visit to try and understand what has been going on then my other GI had asked in the years I had been seeing her. He took my issues seriously, listened and answered every question or concern I had, included my opinions in the treatment plan, and came up with a thorough plan of action. In short, I left that visit feeling more confident that I will finally have an answer or direction for my illness then I have in years.
Dr. Chang was thorough and really listened to and considered all the details of my presenting problem. He explained all of the possible diagnoses and next steps in a clear and detailed way, and he answered all of my questions.
My time with Dr. Chang was outstanding from start to finish. He took all the time I needed to be sure he understood everything I wanted to say and to explain everything I need to know. So pleasant and knowledgable!
Dr. Chang is one of the best doctors I've ever been to! He was so patient, listened, was understanding and very pragmatic in his approach to how best seek a solution and resolution. I can't say enough about him! He's excellent!!
Dr. Chang was attentive, kind, thoughtful, and thorough. He was generous with his time, humble, knowledgable. He discussed both diagnostic and therapeutic options in such detail that we had complete confidence and understanding in the decisions made. He is a model physician.