April K. Refendor, APRN

Certified Nurse Practitioner

4.8

491 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Immediate Care

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Practice Focus Areas

This medical professional has a particular interest or expertise in:

Nurse Practitioner

Education

Professional Education:: MSN, Olivet Nazarene University School of Life and Health Sciences - 2020

Languages Spoken

Tagalog

Certifications and Licensures

American Nurses Credentialing Center - Nurse Practitioner-Family (Certified)

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8

4.8

491 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

February 24, 2026

5.0

She had good bedside manners.

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February 03, 2026

5.0

Very thorough.

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January 29, 2026

5.0

Very kind and attentive

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January 25, 2026

5.0

Explains conditions well, good bedside demeanor

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January 23, 2026

5.0

She's a nice doctor, she gave me the care I needed.

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January 16, 2026

5.0

April was very nice and kind and explained everything in a way I can understand.

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January 15, 2026

5.0

She made me feel at ease considering my injuries

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January 15, 2026

5.0

Informative and professional

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January 11, 2026

5.0

April was sensitive to my needs at the moment when I need medical assurance.

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January 11, 2026

5.0

She was very thoughtful and provided high quality care.

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January 11, 2026

5.0

She was exceptional. I appreciated how detailed she was with my care and help g me understand the different possibilities

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January 10, 2026

5.0

She was clear, thorough and helpful and answering all my questions and giving me specifics as to what to expect.

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January 09, 2026

5.0

April was patient and kind as I explained what brought me to Immediate Care. She was through in examining my throat, ears and swollen glands. She informed me that the Rapid Tests that were taken for Flu and Covid were negative. I was also given a Strep test which could take up to a day for a result. Due to the problems I was exhibiting, she prescribed an antibiotic for 10 days. She also recommended OTC Cepacol for my sore throat.

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January 09, 2026

4.0

April was great! Zero complaints about the visit. Just not sure why my sample wasn't processed as I had been told.

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January 05, 2026

5.0

Professional, friendly.

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January 04, 2026

5.0

Explained everything and was very professional. Very patient and listened

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December 31, 2025

5.0

April Kay Refendor is excellent. They were very helpful and kind.

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December 31, 2025

5.0

Dr was Thorough

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December 30, 2025

5.0

Very friendly!

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December 28, 2025

5.0

Polite, helpful, dry clear.

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December 28, 2025

5.0

She was thorough, kind and an excellent communicator.

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December 26, 2025

5.0

She was knowledgeable and outstanding.

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December 26, 2025

5.0

Very professional

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December 22, 2025

5.0

Explained her physical exam before she proceeded. Very thorough and respectful.

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December 18, 2025

5.0

The best Thorough , professional and caring

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December 10, 2025

4.0

Good provider

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December 09, 2025

5.0

calm and clear explanations and care

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December 08, 2025

5.0

I recommend her in a heartbeat! She was caring, sweet & answered all my questions & concerns .

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December 05, 2025

5.0

Very nice and helpful!

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December 02, 2025

5.0

Efficient and clearly explained the tests.

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November 26, 2025

5.0

Very helpful, thorough, informative, patient & answered all my questions. She listened to me and made sure I received adequate treatment.

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November 25, 2025

4.0

She gave me the best care I needed that day

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November 24, 2025

5.0

She was very nice and seemed knowledgeable

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November 21, 2025

5.0

April was excellent in every way. Highly skilled, very kind, patient. I felt extremely confident in her ability and expertise at every step of the way during what was an unavoidably stressful treatment for a thumb cut.

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November 20, 2025

5.0

She listened and gave me a solid plan to follow.

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November 20, 2025

5.0

also very through and on time

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November 14, 2025

5.0

She was very professional and asked questions about my condition.

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November 13, 2025

5.0

April was amazing! She was so kind and really took the time to explain my ear infection and even showed me what it looked like with my phone camera. I highly recommend her for your care.

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November 11, 2025

5.0

Thorough explained everything. Called me afterwards.

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November 11, 2025

5.0

Conducted a physical exam, ordered the proper and prompt tests.

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November 10, 2025

5.0

Did an excellent job- with good explanation.

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November 10, 2025

5.0

She's both friendly and professional. She knows her stuff. I'm an RN. I give her two thumbs up.

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November 09, 2025

5.0

Very nice, professional and knowledgeable.

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November 08, 2025

5.0

She was great! Super knowledgeable and answered all my questions. She was very thorough before she made her diagnosis. Explained to me why she made that diagnosis too which made me feel comfortable

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November 08, 2025

5.0

This person is highly skilled and very professional and kept me informed as to what my injuries consisted of.

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November 05, 2025

5.0

She was efficient, kind and a little funny

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November 03, 2025

5.0

Good service

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October 30, 2025

5.0

Attentive, knowledgeable, thorough, knowledgeable pleasant demeanor

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October 29, 2025

5.0

Friendly and professional

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October 27, 2025

5.0

Knowledgeable Professional Awesome Doctor

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October 25, 2025

5.0

Great experience.

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October 23, 2025

5.0

Very Professional and was straight to the point about my care and explain about care and after care going g forward.

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October 22, 2025

5.0

Very nice.

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October 22, 2025

5.0

Shes very kind and felt safe.

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October 20, 2025

5.0

Friendly and listened respectfully

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October 18, 2025

5.0

Good listener, good at explaining things, friendly, and efficient in her work

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October 18, 2025

5.0

She was pleasant and listened when I described my symptoms. April was knowledgeable and thorough.

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October 13, 2025

5.0

APRN April Kay Refendor carefully went through my symptoms; asking me pertinent questions, followed by performing pressure tests on the exterior walls of my cheek and nose sinus areas; she was able to "trigger" some high level pain. After all of that she explained diagnosis; I had a sinus infection and would need an anti-biotic. I must teel you; within 15 minutes of taking the first dose of the prescribed anti-biotic, I began feeling better: MUCH better. I have now completed the five day regiment of the anti-biotic and am still feeling much better. KUDOS to April Kay! :-)

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October 12, 2025

5.0

Welcoming, thorough in explanations, instilled confidence and I would welcome having her always.

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October 11, 2025

5.0

April kay is very kind and got my stomach constipation issue resolve very fast. Thank you

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October 11, 2025

5.0

Explained everything well.

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October 09, 2025

5.0

Friendly, efficient, professional

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October 08, 2025

5.0

April was a delight. She is good at explaining things and did a very thorough work up. I did have to call back up with questions and she gladly spoke to me without an attitude and without rushing me off. She even had to call the pharmacy to do a verbal order because the Rx Didn't come through. I appreciate her kind and attitude towards me the entire visit.

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October 08, 2025

5.0

Understood my issue and made me feel comfortable

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October 07, 2025

5.0

April was easy to work with. She diagnosed the problem immediately and explained the problem using a graphic. She perscribed antibiodic and provided follow-up instructions.

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October 07, 2025

5.0

Friendly, Very Professionals, answered all questions. Made me feel comfortable.

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September 26, 2025

5.0

Not only a great professional healthcare provider but a most kind person.

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September 23, 2025

5.0

She quickly took care of my problem! Excellent!!!!!

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September 23, 2025

5.0

Really helpful and understanding

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September 23, 2025

5.0

Professional, knowledgeable, and personable. She was able to quickly provide a diagnosis and was willing to stay to answer questions and provide information on how to proceed.

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September 18, 2025

5.0

Friendly. Thorough explanation.

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September 18, 2025

5.0

Very professional, knowledgeable, and helpful.

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September 18, 2025

5.0

Very pleasant and helpful with diagnosis

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September 18, 2025

5.0

Diagnosed right and treated

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September 09, 2025

5.0

My issue was addressed and I was given the information that I needed.

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September 09, 2025

5.0

Answered my questions and told me what to do.

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September 07, 2025

5.0

She is excellent. Made me feel comfortable.

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September 06, 2025

5.0

Smart, clear, helpful

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September 03, 2025

5.0

She is pleasant, kind, smart and very caring about her patients.

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September 01, 2025

5.0

She explained things and referred me to additional treatment

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August 31, 2025

5.0

Responsive and caring

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August 30, 2025

5.0

Nice and competent

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August 27, 2025

5.0

Efficient, friendly.

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August 26, 2025

5.0

April listened and was competent.

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August 25, 2025

5.0

Prompt, professional, friendly

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August 25, 2025

5.0

Clearly explained procedures while searching for my conditions' explanation.

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August 25, 2025

5.0

Nice informative person.

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August 20, 2025

5.0

Thorough provider, excellent bedside manner, efficient

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August 20, 2025

5.0

Thorough and compassionate.

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August 20, 2025

5.0

She was very friendly and thoughtful, explained everything and showed me my results and then set up my splint

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August 18, 2025

5.0

Kind Attentive Knew her stuff Took time to slow down and explain even things as simple as ear infections

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August 16, 2025

5.0

She is talented car and excellent at what shevdoes

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August 15, 2025

5.0

Knowledgeable, answered questions, explained things to me

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August 11, 2025

5.0

Very sweet lady & I do appreciate that she cared.

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August 10, 2025

5.0

Listened and responded to all concerns

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August 09, 2025

5.0

Dr was awesome, thorough check over, accurate diagnosis & perfect treatment!

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August 07, 2025

5.0

April came into the exam room having already read my pre-consultation chart and she was very efficient, but never made me feel rushed. She was a great listener and explained the treatment plan in steps and in a very detailed way. I was very much grateful because I'm an immigrant and sometimes need an extra time to understand medical procedures. I also would like to mention that the clinic reception staff are ALWAYS so courteous, warm, professional with truly helpful medical knowledge and I cannot thank them enough. Since I lack certain English vocabularies, I rely heavily on their help to phrase my symptoms. They are always so patient with me, so positive and offer the firsthand support and assistance as soon as I approach them. This time Ms Maroay M helped me, but the other female receiving staff helped me last time and she was also truly excellent. Please send my many thanks to them. Thank you.

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August 06, 2025

4.0

She was competent and compassionate.

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July 31, 2025

5.0

Through

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July 29, 2025

5.0

Took great care of my injury, very patient and kind.

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Disclosures

April K. Refendor, APRN reported no external professional relationships for calendar year 2024.

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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