Jessica R. Root, AuD

Jessica R. Root, AuD

Audiologist

4.8 
249 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Audiology

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Education

Professional Education:
AuD, Rush University College of Health Sciences - 2014

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

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Overall Rating

4.8
4.8 

249 Ratings

Reviews from Patients

88 Reviews

Reviews from Patients

88 Reviews

August 29, 2023

5.0

Concerns regarding backup

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August 25, 2023

5.0

She listened to my concerns and considered my previous years issues when deciding what to do moving forward.

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August 17, 2023

5.0

Very pleasant manner; expert care

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August 17, 2023

5.0

Dr. Root is a sweetheart! She takes her time with her patients and makes them feel at ease.

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August 17, 2023

5.0

She found that my hearing aid wasn’t working & no longer under warranty & got a reduced cost because of what was wrong with it.

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August 16, 2023

5.0

Jessica Root always goes above and beyond for me at my appointments. She explains everything so that I understand it and is very friendly and welcoming.

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August 14, 2023

5.0

Very knowledgeable and courteous. She is able to address and resolve my issues promptly.

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August 04, 2023

5.0

Did exactly as instructed but unaware of my history which was understandable.

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August 02, 2023

5.0

Answers all questions, gives you good ideas about having hearing aids for the first time.

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July 19, 2023

5.0

Appreciated her helpfulness in understanding the bigger picture...Thank you!

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July 17, 2023

5.0

Dr. Root is wonderful! She is caring, professional and so knowledgeable. I recommend her to my friends.

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July 12, 2023

5.0

She explained everything she is doing and very knowledgeable.

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July 12, 2023

5.0

Explains everything in detail & extremely knowledgeable

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July 10, 2023

5.0

Very thorough and professional

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July 03, 2023

5.0

Jessica was thoroughly professional, attentive and capable of achieving very satisfactory results.

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June 28, 2023

5.0

Jessica Root was knowledgeable, friendly, and took the time with my mom to make sure she could put her hearing aids in by herself. She made sure they were comfortable and she could hear appropriately.

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June 21, 2023

5.0

Dr Root is competent, professional and pleasant to work with.

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June 15, 2023

5.0

Very professional and though. Answers all questions.

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June 12, 2023

5.0

Excellent and caring.

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June 08, 2023

5.0

Very professional and friendly

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June 04, 2023

5.0

Tppk car of us very well

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June 01, 2023

5.0

Calming manner, caring, patient, knowledgeable!

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May 31, 2023

5.0

Dr. Root is very professional, knowledgeable, attentive and caring. Thank you for making a difference.

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May 25, 2023

5.0

Easiness to talk to and knowledgeable explanation

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May 24, 2023

5.0

Explained everything

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May 17, 2023

5.0

Dr Jessica is very knowledgeable, professional and very caring and personal. She made me feel very comfortable with the testi ng, telling me what to expect, always making sure I was feeling Ok.

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May 16, 2023

5.0

Very professional and communicated all details of the exam and answered all questions

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May 15, 2023

5.0

She was very caring and wanted me to feel comfortable about the learning process.

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May 09, 2023

5.0

Dr. Root was great to work with.

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May 08, 2023

5.0

Jessica Root is sincerely interested in her patients. She listens and she does everything she can to make sure she provides the best care possible.

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May 08, 2023

5.0

She was very thorough and kind. She was able to get me in to see your PA tomorrow because she felt it was urgent. It shouldn’t be so difficult to get care when you are in need.

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May 05, 2023

5.0

Excellent communication skills and compassionate.

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May 05, 2023

5.0

Very personable. Very good at explaining. Very good at responding to questions and taking questions seriously.

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May 04, 2023

5.0

Explained everything very well and the value of wearing the aids full time. No pressure but a delightful person to be with.

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May 03, 2023

5.0

Great interest in the patient

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May 01, 2023

5.0

She knows what to do and is very helpful.

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April 29, 2023

5.0

Dr. Root was friendly and explained the test and procedures clearly.

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April 28, 2023

5.0

Listened and patient

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April 27, 2023

5.0

She took the time to explain technical details of the tests that weren’t related to the tests performed

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April 27, 2023

5.0

Very kind and informative.

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April 26, 2023

5.0

Knowledgeable, listens, friendly

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April 24, 2023

5.0

She was a great listener

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April 18, 2023

5.0

She has been very thorough in helping me make the necessary changes in my new hearing outlook

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April 14, 2023

5.0

Professional, explained everything before the heating test. Made you feel relaxed. Excellent!

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April 12, 2023

5.0

Dr. Jessica Root is exceptional, very caring. The hospital is very lucky to have her on their staff.

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April 05, 2023

5.0

I liked a lot the Way in which she works when dealing with children very patient and kind

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April 04, 2023

5.0

Dr Root explains everything to me in a way to help me understand my nw situation.

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April 03, 2023

5.0

Same as above. Attentive, caring, expert in her field

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April 03, 2023

5.0

Professionalism

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March 25, 2023

5.0

Professional capability and concern for patient care.

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March 15, 2023

5.0

Jessica is very thorough and welcomes any questions the patient may have. She explains options clearly and doesn't rush through the appointment.

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March 07, 2023

5.0

She is efficient, knowledgable and professional.

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March 06, 2023

5.0

She was patient with my little one who was fussy at the time and we got the test done.

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March 04, 2023

5.0

Efficient, informative, caring. Made me feel at ease. She explode test and results very clearly. She shows she cares about the patient.

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March 03, 2023

5.0

I would recommend to my friends I would say they are the Best

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February 16, 2023

5.0

Professional and attentive

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February 13, 2023

5.0

Dr. Root as always was so pleasant and patient. She is a very knowledgeable audiologist and quickly solved my problem.

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February 13, 2023

5.0

On time, listens 2 the patient, does a through job of cleaning my hearing aids, & replacing weak wires.

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February 09, 2023

5.0

Took time to explain tests and ensured I understood what was being done.

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January 10, 2023

5.0

His knowledge is accurate and correct. He listens to the patient and draws conclusions in order to help him.

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January 02, 2023

5.0

Explained things well. Listened.

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December 30, 2022

5.0

Explained what she was doing and what to expect during visit.

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December 21, 2022

5.0

She made me feel comfortable and at ease. She went in-depth about my testing procedure and what i was to expect.

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December 19, 2022

5.0

Very professional

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December 19, 2022

5.0

Pleasant, competent and a good communicator.

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December 19, 2022

5.0

Answers questions. Takes time.

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December 15, 2022

5.0

Jessica is Very patient and thoughtful

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December 14, 2022

5.0

Dr. Root is a wonderful audiologist! Compassionate and very knowledgeable!

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December 12, 2022

5.0

Very professional and knowledgeable.

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December 10, 2022

5.0

She is compassionate and caring. She did everything she could to make the experience positive and comfortable for me.

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December 08, 2022

3.0

She was attentive but there seemed to be confusion about next steps.

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December 07, 2022

5.0

Attentive, friendly & knowledge care.

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December 06, 2022

5.0

She is very caring and competent

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November 30, 2022

5.0

She took good care and discussed the problems in simple terms.

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November 21, 2022

5.0

See above add friendly and knowledgeable

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November 16, 2022

5.0

Very thorough and informative. Very interested in any information I could provide.

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November 14, 2022

5.0

Dr. Root explained everything as she proceeded. She was personable and professional without condescending. She came up with a diagnosis and finished well within the allotted time framework that had been allocated.

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November 11, 2022

5.0

Very compassionate

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November 08, 2022

5.0

Caring, detailed and helpful with both testing and next steps. Great with the little one!

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November 07, 2022

5.0

Answered all of my questions and focused on my hearing needs. Very patient-centered.

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November 04, 2022

5.0

Friendly and explained everything in detail

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October 31, 2022

5.0

She was very thorough, caring, knowledgeable, and professional!

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October 30, 2022

4.0

Polite and professional

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October 27, 2022

5.0

Thoughtful, helpful, effective

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October 26, 2022

5.0

Per above, great caring doctor. Explained all involved in tests very well.

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October 24, 2022

5.0

Attentive and listened to my concerns. Very friendly and put me at ease. Explained results well

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October 24, 2022

5.0

Friendly and answered all questions well.

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October 23, 2022

5.0

She thoroughly explained the hearing test procedure and didn’t seem to mind questions.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.