At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Excellent treatment, outstanding communications skills, genuine concern for all aspects of patient well-being, mindful of personal considerations (e.g. cost of treatment, insurance implications, scheduling difficulties, Covid-related concerns, etc.)
Dr DeFreitas is a kind and extremely competent cardiologist. I have been under his care for 11 years now. Since I'm an adult congenital heart patient my needs are different from most adult cardiac patients, and he's trained to treat both children & adult congenital heart patients. He has seen me through my 3rd open heart surgery in 2009, a pacemaker and a trans-catheter valve replacement in 2012 plus ongoing treatment and care.
Dr. DeFreitas presented a thorough approach and discussion of my medical concerns. He took notes and made reasonable recommendations for next steps and labs; and provided expectations and future outlook of my condition.
All staff I interacted with seemed very knowledgeable in their role and were friendly and well-organized. Also, there was ample instructional signage/directions posted in the hospital and inside offices which was helpful. Everything was explained and easy to navigate.
Dr. Roger Andrew De Freitas is a phenomenal. I was blessed on the day when I met him. He spends enough time, super respectful, super smart, easy to understand. He feels a patient's condition on a high intuition level. Dr. De Freitas is a precious gem on the Northwestern Medicine Crown. Thank you for reading.
Dr. DeFreitas was very thorough in his video consultation with me. He regularly asked if I had any questions and explained everything in a way I could understand. He provided a clear outline of next steps and expectations.