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Janell Herrera, PA-C

Certified Physician Assistant

4.7

366 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Head and Neck Surgery

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Practice Focus Areas

This medical professional has a particular interest or expertise in:

Physician Assistant

Education

Professional Education:: MS, Rosalind Franklin University of Medicine and Science College of Health Professions - 2021

Languages Spoken

Spanish

Certifications and Licensures

National Commission on Certification of Physician Assistants - Physician Assistant (Certified)

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.7

4.7

366 Ratings

Reviews from Patients

79 Reviews

Reviews from Patients

79 Reviews

February 21, 2026

5.0

Professional, courteous, efficient, knowledgeable

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January 29, 2026

5.0

Kind and easy to understand

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January 18, 2026

5.0

Very courteous and very practical. Understood my needs.

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December 07, 2025

4.0

She was good.

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December 06, 2025

5.0

Very professional and caring and explained everything so I could understand it. We need more doctors Like her

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December 06, 2025

5.0

She is totally competent, warm, caring, thorough!

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December 06, 2025

5.0

Very good. No one is a prefect 10. Articulate, professional, courteous. Knowledgeable.

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October 07, 2025

5.0

She was friendly, informative, and helpful.

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October 06, 2025

5.0

She was kind and was very thorough. She made me feel comfortable and explaining everything completely.

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October 06, 2025

5.0

Explained my condition well.

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October 02, 2025

5.0

Empathetic, straightforward and engaging.

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October 01, 2025

5.0

Ms. Herrera explained everything in an understandable manner. She is one of the best medical staff I have encountered in my many years attending Northwestern. Her kindness was appreciated and comforting.

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September 23, 2025

5.0

Excellent, Exceptional and Outstanding Professional Physician with an Extraordinary Empathy and Human Touch!

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September 21, 2025

5.0

Her warm and friendly attitude

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September 21, 2025

5.0

She was excellent! She was very professional, listened to my concerns and gave me the appropriate treatment.

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September 21, 2025

5.0

Very knowledgeable and polite

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September 18, 2025

5.0

Kind. Attentive. Knowledgeable.

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September 18, 2025

4.0

She was pleasant. The water being shot into the ear kind of startled me, never had that done before. But she did explain it was quite necessary.

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September 12, 2025

5.0

She seemed competent, knowledgeable, and patient friendly.

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September 08, 2025

5.0

Professional

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September 06, 2025

5.0

Incredibly kind, explained every procedure listen to me and we exchanged feedback

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September 05, 2025

5.0

Professional and answered my questions

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September 01, 2025

5.0

Took her time to evaluate and explain Didn't feel rushed. Made sure to update me while waiting for xray results

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August 26, 2025

5.0

Did her job with intelligence and care

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August 24, 2025

5.0

Knowledgeable, professional, nice

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August 22, 2025

5.0

Janell was kind, she listened, explained things clearly and was efficient.

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August 18, 2025

5.0

She was thorough and delightful.

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August 16, 2025

5.0

Again, efficient, found different ways to address the problem, sensitive.

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August 14, 2025

5.0

Janell, was knowledgeable, professional, and very caring.

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August 13, 2025

5.0

Very nice

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August 11, 2025

5.0

She took the time to explain my diagnosis and possible treatment options thoroughly. She made a point to answer all of my questions during my visit.

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August 11, 2025

5.0

Very helpful

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August 05, 2025

4.0

Quick, professional and kind

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July 30, 2025

5.0

Polite and friendly. Provided necessary information for care.

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July 24, 2025

5.0

She was very thorough and pleasant.

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July 21, 2025

5.0

Very attentive! Awesome with my daughter! Great advice and made us feel more comfortable with the situation my daughter was having

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July 16, 2025

5.0

Efficient, professional.

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July 13, 2025

5.0

Listened and explained all procedures

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July 13, 2025

5.0

Again very nice but I am still in oain

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July 04, 2025

5.0

Good response

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July 04, 2025

5.0

Took time to listen and really evaluate what was going on.

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June 30, 2025

5.0

Explained everything to me

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June 30, 2025

5.0

Very thorough. Very informative

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June 29, 2025

5.0

Very attuned to my symptoms.

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June 29, 2025

5.0

Thoroughly listened & quickly diagnosed my issue through my explanation.

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June 26, 2025

5.0

Very nice person and very friendly

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June 26, 2025

5.0

Was quickly able to diagnose what was wrong.

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June 25, 2025

5.0

she was very nice and professional, answered all my questions and I was very satisfied with her

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June 23, 2025

5.0

Very professional, friendly and listens to arguments

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June 21, 2025

5.0

Friendly and knowledgeable

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June 19, 2025

5.0

Quick and easy to understand

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June 17, 2025

5.0

Janell was very knowledgeable and personable. She answered all my questions and was very efficient.

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June 15, 2025

5.0

Listen to me

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June 13, 2025

5.0

Good fast service

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June 11, 2025

5.0

Janell kept me informed of how long radiology could get to reading the report. She did a follow up call the next day.

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June 10, 2025

5.0

She spent time talking about the treatment and what to do to get better.

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June 10, 2025

5.0

Compassionate & kind, thoroughly explained everything

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June 08, 2025

5.0

Very professional. Very friendly. Made me feel very comfortable

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June 06, 2025

5.0

Very thorough and patient

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June 06, 2025

5.0

Very kind

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June 04, 2025

5.0

Professional, knowledgeable and friendly

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June 03, 2025

5.0

Efficient, thorough, took time to answer questions.

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June 02, 2025

5.0

She was very knowledgeable and caring and explained everthing very well

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June 01, 2025

5.0

Caring, thorough, good communicator and knowledgeable

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May 27, 2025

5.0

She was very thorough and addressed all of my concerns. She was professional and explained things to me in a way I could understand easily.

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May 25, 2025

5.0

Very caring and knowledgeable

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May 22, 2025

5.0

She listened and answered all of my questions and made me feel like I was safe to ask.

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May 20, 2025

5.0

Knowledgeable, strong bedside manner, directive and helpful.

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May 15, 2025

5.0

Very efficient

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May 14, 2025

5.0

Very detailed and explained everything clearly

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May 14, 2025

5.0

She was very thorough

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May 14, 2025

5.0

Highly professional. Great sense of humor.

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May 14, 2025

5.0

Was Awesome listening to me about my hand symptoms and gave me recommendations for how to make it feel better.

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May 14, 2025

5.0

Took time to discuss symptoms, examine and exclaim situation

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May 14, 2025

5.0

Good bedside manner, efficient exam, responsive to questions

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May 11, 2025

5.0

Took care of problem quickly.9

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May 11, 2025

5.0

Janell was friendly and knowledgeable, treating me for a tick bite and providing me with a antibiotic prescription.

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May 07, 2025

5.0

She was lovely; professional and caring.

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May 06, 2025

5.0

She's very thorough in her examination, listen to your questions and give the best care, she is compassionate and helpful.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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