At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr Flamm is caring, compassionate, very thorough in getting my previous history. He answered all my questions and concerns. Dr Flamm explained about Liver using simple words that I could understand very well. He is knowledgeable and has good sense of humor.
Dr. Flamm is a pleasure to speak with and worked very hard with me to understand my treatment and what I need to do to maintain my health. I've always felt confident in his ability to help me understand all my test results and how to proceed.
I checked as well as I was able about his reputation and abilities and his dedication to helping with associated health issues. I would say I was very appreciative with his care and concern even though time spent together is brief.
The doctors were caring, honest, and very proficient. Dr. Flamm empowers younger doctors in his team. As a result, they are true professionals and do a great job. Not only does he deliver a great product, he is mentoring future generations of doctors to provide excellent care to patients.
He was kind, extremely positive and optimistic, stayed with me until I had no more questions and was completely comfortable. Dr. Flamm also had answers and options to offer. I couldnÃ¢â‚¬â„¢t have asked for a better experience with a new Doctor, I would definitely go see him again and recommend him!
Provider was extremely knowledgeable, friendly and personable. He educated and allowed for questions without making me feel rushed. He was versed in my case making the need to repeat information unnecessary.
Dr. Flamm is the finest specialist I have ever known. He possesses a myriad of unique qualities that place him in the upper class. His knowledge, communication skills, bedside manner, and understanding his patients needs have given me a new and positive perspective on life. He is responsible for my successful recovery and return to living a healthy life.
I arrived at 8:15 to 8:20 am, I was kept waiting for nearly an hour. I was not checked in properly, which resulted showing me as a no show. After, hearing two patients called for Dr. Flamm before me, I went back to the checkin desk and finally was brought back in the que. Dr. Flamm and his assistance were both extremely apologetic and spent time with me and gave me a thought and thorough exam and discussion regarding my reason for the follow up. Plus calming me down in a very professional and empathetic manner.
Dr. Flamm was the epitome of what one would hope for in medical care. He engaged me personally, and carefully explained his thoughts on my conditon and treatment in an understandable and reassuring manner. He made sure I totoally understood all that he was telling me. He listened to my questions and answered them completely.His fellow shared some to the same characteristics. They were a great team.
Although the wait to reach someone to make an appointment was unacceptable. But once I connected the process for making an appointment went smoothly and easily.Nobody should wait for 20-25 minutes to make a medical appointment.
I found Dr Flamm to be very thorough in explaining your past health issues and his plan to identify what is your current health condition. .Dr Flamm never made me feel he was rushing my visit in an effort to see his next appointment. .I found Dr Flamm to be a very caring and involved physician. This allows you to feel that he will provide excellent care.