Jessica L. Alston, MD

Jessica L. Alston, MD

4.8 
172 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medicine Regional Medical Group

Primary Specialty

Family Medicine

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Education

Medical Education:
MD, University of Iowa Carver College of Medicine - 2016
Residency:
University of Iowa Hospitals and Clinics - 2019

Languages Spoken

  • Spanish

Board Certifications

  • American Board of Family Medicine - Family Medicine (Certified)

Practice Groups and Affiliations

Medical Group:
Northwestern Medicine Regional Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Palos Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8
4.8 

172 Ratings

Reviews from Patients

74 Reviews

Reviews from Patients

74 Reviews

February 27, 2026

5.0

Dr Alston has been wonderful. Since being diagnosed with multiple conditions, she has helped me begin to deal with my new normal. Always encouraging me to stay positive. I actually don't mind going to the Dr now. I truly appreciate her.

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February 25, 2026

5.0

Dr. Alston made me feel comfortable and heard. She listened to my concerns and addressed my issue.

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February 24, 2026

5.0

Dr.Alston spent a lot of time getting to know me and she was easy to follow without being overwhelming. I hope to follow up with her in 6 wks

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February 23, 2026

5.0

Dr Alston was even more pleasant with my daughter as she is with me. She made her feel comfortable and asked open-ended questions which allowed her to elaborate. Dr Alston has some of the best bedside manner I've experienced. We truly do love and appreciate her.

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February 23, 2026

5.0

Dr Alston is the most attentive and personable Primary doctor I have ever had, and I have had many in my 72 years. Her attention to detail is laser sharp. Her exchanges are exacting towards working out a problem and a finding a solution. She was not rushed, listened, commented, and was not judgmental or condescending. Sometimes doctors look at an age or physical condition and make assumptions. Dr Alston is fact based and her take on a person is specific to that person. I highly recommend her to anyone.

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February 20, 2026

5.0

She was patient and truly listened. I liked her proactive approach and felt comfortable with her immediately.

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February 20, 2026

5.0

She is friendly. She listens to your concerns. She does her job extremely well.

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February 19, 2026

5.0

Dr.Alston was very easy to talk to about my concerns. She was thorough in going over my previous records . She explained the medication she was prescribing and what I might experience in taking it. I found Dr. Alston to be warm and understanding. I was very pleased with my appointment and felt assured that she cared about my concerns.

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February 13, 2026

5.0

Because I trust my doctor

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February 12, 2026

5.0

Very professional and thorough. Answered all our concerns. Very pleased with our visit

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February 11, 2026

5.0

Dr Alston was thorough and caring towards patients. She exudes care and understanding from her full being

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February 11, 2026

5.0

Listened to my concerns. Very thorough in getting my prior history . Addressed my concerns. Warm and compassionate .

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February 11, 2026

5.0

Dr. Alston takes time to review your care and discusses a plan for your care. Very thorough.

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February 10, 2026

5.0

Great doctor and was extremely patient and explained things she wants to help with my overall health

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February 10, 2026

5.0

She is very caring and still professional in all that had to be covered and covered our future game plan

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February 10, 2026

5.0

Dr.Alston has been such a refreshing experience. She really takes the time to actually listen and understand. I don't feel like she's rushing me out the door and trying to get in and get out. I feel seen and listened too. I have had bad experiences with drs who don't listen or make me feel like an annoyance of their day. Thank you so much Dr. Alston!

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February 06, 2026

5.0

She listened to me and performed a successful assessment. All of my questions were answered. I was very satisfied.

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February 05, 2026

5.0

Dr. Alston was knowledgeable, pleasant, and took her time explaining issues, solutions, and possible next steps.

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February 05, 2026

5.0

Was outstanding

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February 04, 2026

5.0

She's very professional and informative

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February 04, 2026

5.0

Nice person and very thorough.

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February 04, 2026

5.0

She actually listened to me. She made me feel completely comfortable. I never felt rushed. She treats you like another human being, not just one more patient among many. She genuinely wants to help you make decisions about your health.

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February 03, 2026

5.0

Answered everything I asked with patients and a lot of grace. Very patient, never felt rushed during appointment.

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February 02, 2026

5.0

She's amazing!! Great with newborns

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January 30, 2026

5.0

She was caring and thorough!

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January 30, 2026

5.0

Lots of energy and attentive the whole time. Made me feel comfortable

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January 28, 2026

5.0

Very attentive concern and thorough with the visit

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January 27, 2026

5.0

She was very attentive and caring.

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January 27, 2026

5.0

She's great. I love that she is realistic but also listens to the patient.

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January 26, 2026

5.0

She's kind, efficient, and a great listener.

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January 23, 2026

5.0

She is patient and listens.

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January 23, 2026

5.0

Thorough, Patient, Friendly

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January 23, 2026

5.0

She was thorough. She wanted to know everything very knowledgeable and very organized to get your records together to make a good evaluation of everything that I need..

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January 23, 2026

5.0

I am a person who had not been to a Dr in a very long time. There was no judgement on me for that. I really like her. She is very reassuring and encouraging.

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January 15, 2026

5.0

She is caring and concerned about her patients. She communicates very well the plans to improve the health of her patients.

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January 14, 2026

5.0

She's been a great doctor and give me good advice and tell me what I need to do so I will recommend her

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January 14, 2026

5.0

Just loved her. Very thorough

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January 12, 2026

4.0

The visit was good. Doctor Alston was very professional and helpful All my important questions were answered.

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January 11, 2026

5.0

She was very reassuring and personable.

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January 09, 2026

5.0

Dr. Alston was professional, knowledgeable in her practice, easy to talk to, and was friendly and kind. I felt confident in her care. I would definitely recommend her to my friends.

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January 07, 2026

5.0

Dr Alston had all my medical information without me repeating it to her

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January 06, 2026

5.0

Friendly & good listener

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January 06, 2026

5.0

Dr. Alston listened to my concerns and did not rush me. She was pleasant and kind

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January 05, 2026

5.0

Explained everything took time with me.

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January 02, 2026

5.0

Caring, knowledgeable and professional!

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December 23, 2025

5.0

Ask me what my concerns were if I had any other questions, just make sure I understood everything

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December 23, 2025

5.0

Dr. Alston is so relatable. She listened and spoke in a manner that my mom could understand. So glad she will be my mom's primary doctor!

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December 19, 2025

5.0

Explains everything so you knowwhatshe says

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December 18, 2025

5.0

Very professional and nice

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December 16, 2025

5.0

Felt very comfortable with her. She was very thorough!

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December 16, 2025

5.0

I met Dr Alston for an urgent care follow up as my primary care physician is out on maternity leave. I was prepared to leave Northwestern in Orland Park and heavily contemplating leaving the organization as a whole until I met her. She has a such a welcoming spirit. She listens, she answered all of my questions without making me feel as if I was asking too many. She was very informative, she took time to think of the best solution for my visit and her bedside manner was comforting. What I appreciated most is that I was there, not even as her patient, but she made me feel like I was. There was no question left unanswered and there was no feeling that I was just another patient. I in that moment felt like she genuinely cared about me and the peace of mind that I had when I left her office. She is now mine and my daughters primary care physician and we are excited to start our healthcare journey with her.

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December 05, 2025

5.0

Very professional

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December 04, 2025

5.0

Was very thorough and caring

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December 03, 2025

5.0

Thorough, patience, good communication, caring.

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December 03, 2025

5.0

Feel very comfortable with a good doctor that listens and addresses every issue and not rushing you out of the office.

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December 01, 2025

5.0

Dr. Alston spent time to listen

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November 26, 2025

5.0

She take her time with you and she cares

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November 21, 2025

5.0

She was very thorough and explained everything to me so that I will be able to understand it.

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November 21, 2025

5.0

I appreciate doctor taking the time to explain everything, explain things so clearly and make me feel at ease.

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November 19, 2025

4.0

I only met her for my first visit and She seemed very knowledgeable.

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November 16, 2025

5.0

Great doctor and staff

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November 11, 2025

5.0

She was informative and thorough. Thank you!

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November 07, 2025

5.0

Dr Alston was very thorough, taking time to explain all the info regarding my symptoms and explaining her reasons for follow up care She had a very calm, relaxed manner that put me at ease right away

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November 05, 2025

5.0

Great physician & very thorough!

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October 30, 2025

5.0

She took her time asked the right question and anawered my questions completely

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October 29, 2025

4.0

Thorough first visit. Dr Alston gives the impression she really cares. Very pleasant experience.

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October 29, 2025

5.0

Very professional and made me at ease.

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October 21, 2025

5.0

grateful for e exceptional care and dedication to my well-being

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October 16, 2025

5.0

As stated before very thorough and spoke with me one on one.

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October 15, 2025

5.0

I liked her very much seemed very knowledgeable

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October 14, 2025

5.0

She is patient understanding and spends time talking to her patients .

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October 09, 2025

5.0

She was very thorough and she listened to all my concerns to come up with a plan.

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October 09, 2025

5.0

Very friendly and she took her time with me. She always asked if I was ok with any of her suggestions. She is very professional.

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October 06, 2025

5.0

She was very knowledgeable about my medical conditions. She spoke to me with respect and made very clear recommendations to improve my health!!!

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.