At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I had an appointment in the device clinic prior to my appointment with Dr. Kim. I finished in the clinic early, and they checked with Dr. Kim to ask if she could see me early rather than waiting almost an our until my appointment time. She was very accommodating and came to see me very soon after I was finished in the device clinic. I was very appreciative of her flexibility.
Dr. Kim has been a phenomenal doctor. She explains things in an easy way to understand, using metaphors that a regular person can comprehend. She is thorough. I have never had a team of doctors that I have felt more heard or more cared for with. I have recommended Northwestern and Dr. Kim to a family friend already.