675 North Saint Clair Street
15th Floor, Suite 200
Chicago, Illinois 60611
Hours of Operation
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed
Phone Numbers
- Main Number: 312.695.8182
- TTY: 711
Overview
The Department of Otolaryngology and the Audiology Service at Northwestern Medical Group work together to provide a comprehensive evaluation and rehabilitation program for adults who may benefit from cochlear implants.
Parking and Transportation
Parking is available at discounted rates for patients and visitors of Northwestern Memorial Hospital. Download Parking Map
Parking Rates
Standard Parking
Up to 7 Hours: $14 7 to 24 Hours: $30
Parking Validation
You can validate your ticket at the customer service desks on the first and second floors.
Parking Lots and Entrances
Transportation
There are multiple transportation options to serve you. Find convenient transportation to and from Northwestern Memorial Hospital, including taxis, public transit and train transportation.
Accessibility
Northwestern Medicine is committed to providing a hospitable environment for all. We offer the following accessibility resources to accommodate your stay or visit:
- Accessible parking
- Accessible restrooms
- Wheelchairs
- Patient escorts
- Language interpreters
- Resources for the hard of hearing
- Service animals
Learn more about our accessibility resources.
Patient and Visitor Information
Hours of Operation
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed
Northwestern Memorial Hospital Galter Pavilion offers several amenities, including flower and gift shops, online services, and food and beverage options, for your convenience. Download our Services and Amenities Map.
Shop
Northwestern Medicine Department of Otolaryngology
- Barbara's Bookstore
- Pulse Gift Shop - Temporarily Closed
Dine
Northwestern Medicine Department of Otolaryngology
- Bea's Market
- Beatrix
On-Site Banking
Monday
8:00 am–4:30 pm
Tuesday
8:00 am–4:30 pm
Wednesday
9:30 am–4:30 pm
Thursday
8:00 am–4:30 pm
Friday
8:00 am–4:30 pm
Saturday
Closed
Sunday
Closed
Services
Northwestern Medicine offers comprehensive evaluations for adults who may benefit from cochlear implants. If you have severe hearing loss that can’t be corrected with hearing aids, a cochlear implant may be the answer. A cochlear implant is a medical device that bypasses damaged structures in the inner ear and directly stimulates the auditory nerve to the brain, which translates the signals into sound.
Why Choose Us
Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” including Northwestern Memorial Hospital, the No. 1 hospital in Illinois for 13 straight years (tie), by U.S. News & World Report, 2024 – 2025. Our physicians, care teams and scientists come together every day with a shared commitment to provide excellent patient care.
We seek to improve the health of the patients and communities we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better. ®
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