Northwestern Medicine Immediate Care River North is currently a reservation-only location. Please see our other locations for walk-in availability.
If you require emergency medical attention, please call 911 to access your local emergency services.

Northwestern Medicine Immediate Care River North is currently a reservation-only location. Please see our other locations for walk-in availability.
If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care River North

Imaging Services, Immediate Care, Laboratory Services, Primary Care

Call 312.694.CARE (2273)

This location is currently requiring reservations

In-office reservations unavailable
635 North Dearborn Street
Suite 100
Chicago, Illinois 60654
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Hours of Operation

8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*


Northwestern Medicine Immediate Care at River North provides care when you need it, without a trip to the emergency department. River North is staffed by licensed physicians who are trained to evaluate and treat a variety of medical conditions in both adult and pediatric patients. We treat minor illnesses, minor accidents and skin conditions. We also offer vaccinations, X-rays, lab orders and tests.

Please note: If your child under the age of six months is experiencing a high fever, we recommend you contact your child’s primary care physician.

Reservations and Online Check-In

Unsure if Immediate Care is right for you? Our Symptom Checker can point you in the right direction.

What happens during a virtual visit?

Virtual Visits Available

A virtual visit allows you to talk with an Immediate Care physician or advanced practice provider over the phone or video chat rather than having an in-person visit. Immediate Care virtual visits are available from 8am until midnight. A virtual visit might be right for you if you need care for any of the following:

  • Cough and cold symptoms
  • Allergies
  • Sore throat
  • Minor injuries and accidents
  • Nausea, vomiting or diarrhea
  • Headache
  • Pink eye
  • Flu symptoms
  • Urinary tract infection
  • Sinus pain
  • Lower back pain

Virtual visits are offered for patients two years and older. Your physician or advanced practice provider may still require an in-office visit for your child if a physical evaluation is needed.

What happens during an in-office visit?

Reservations and Online Check-In for an In-Office Visit

To allow for physical distancing, preregistration for an Immediate Care Center visit is strongly encouraged.

Reserve your time for an Immediate Care Center visit below. Once you have reserved your visit time, you will receive a call from the Immediate Care Center Registration team to update your personal and insurance information.

When You Arrive at the Immediate Care Center

Please remain in your vehicle (or remain outside the building if you walked or used other transportation). Contact the Registration team by following the instructions provided in the preregistration text message.

  • You will be notified by text message or phone call when it is time for you to enter the Immediate Care Center for your visit.
  • Please remember to practice physical distancing and remain 6 feet from others.
  • As you enter, you will be provided with a face mask. You will be required to wear this NM-provided mask while in the Immediate Care Center.

In-Office Reservations Unavailable


Limited street parking is available Monday–Friday. Public transportation is best.


Bus route with stops near the River North office include:

  • #22 Clark
  • #36 Broadway
The Chicago Transit Authority’s Red Line stops at Grand Avenue, a few blocks from the River North office. For specific connection information, please contact the Regional Transportation Authority at 312.836.7000 or visit the Chicago Transportation Authority* website.

Limited metered street parking is available.


If you are still uncertain about where to seek care for illnesses or injuries, understanding the difference between the emergency department and immediate care centers will guide you in the right direction.

Below are some of the more common conditions we'll treat at the clinic:

Minor illnesses: 

  • Allergy
  • Diarrhea
  • Earache
  • Fever
  • Nausea
  • Pink eye
  • Sinus infection
  • Urinary tract infection

Minor accidents:

  • Animal bites
  • Bee/insect/spider bites
  • Cuts/lacerations
  • Foreign body in eye, ear or nose
  • Burns, including sunburn
  • Sprains/strains
  • Sutures

Skin problems: 

  • Athlete's foot
  • Irritations
  • Poison ivy/oak
  • Rash
  • Sunburn
  • Warts


The following vaccinations are offered only as part of an office visit and required before being administered:

  • Non-preventive Tdap (diphtheria, tetanus, pertussis)
  • Flu (seasonal)

Lab orders, tests and X-rays:

Lab orders, tests and X-rays are provided as part of an office visit and evaluation by the physician.

The following tests are performed in our on-site laboratory:

  • Blood sugar (diabetes)
  • Pregnancy
  • Spirometry (lung function)
  • Urine dip stick

Any other tests that the physician orders will be sent to the laboratory at Northwestern Memorial Hospital. Your results will be shared with you and your primary care physician as soon as they are available. Some laboratory tests take longer than others, and it may be several days before results are available.

Hours vary on holidays: New Year’s Day, Memorial Day, July 4 (Independence Day), Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve. Please call to confirm.