If you require emergency medical attention, please call 911 to access your local emergency services.

If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care River North

Imaging Services, Immediate Care, Laboratory Services, Primary Care

Call 312.694.CARE (2273)

Online Check-in

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635 N. Dearborn St.
Suite 100
River North, IL 60611
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Hours of Operation

8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*

Immediate Care Evaluation Updates

To protect the health and safety of our patients, physicians and staff, we will no longer evaluate patients for influenza and respiratory symptoms in the following Chicago and Evanston Northwestern Medicine Immediate Care Centers:

  • Northwestern Medicine Immediate Care Lakeview
  • Northwestern Medicine Immediate Care River North
  • Northwestern Medicine Immediate Care Streeterville
  • Northwestern Medicine Immediate Care West Loop
  • Northwestern Medicine Immediate Care Evanston

We are asking these patients to instead visit our respiratory evaluation center at the Lavin Family Pavilion, 259 E. Erie, Chicago, on the Northwestern Memorial Hospital Campus. Walk-in hours are 8 am to 7:45 pm every day. Our remaining NM Immediate Care Centers will continue to evaluate patients with influenza-like illnesses as usual.


No appointment? No problem. Northwestern Medicine Immediate Care at River North provides care when you need it, without a trip to the emergency department. River North is staffed by licensed physicians who are trained to evaluate and treat a variety of medical conditions in both adult and pediatric patients. We treat minor illnesses, minor accidents and skin conditions. We also offer vaccinations, X-rays, lab orders and tests.

Please note: If your child under the age of six months is experiencing a high fever, we recommend you contact your child’s primary care physician.

Online Check-In and Appointments

E-Visit Appointments

At Northwestern Medicine Immediate Care, we will do our best to start your e-visit within 15 minutes of your scheduled time.

Patients age 16 and older may now reserve below for an e-visit to discuss health concerns with a Northwestern Medicine Immediate Care healthcare provider over the phone. You can consult with a healthcare provider from home if you are experiencing:

  • Cold and flu symptoms
  • Allergies
  • Sore throat
  • A minor injury or accident
  • Nausea
  • Diarrhea
  • Migraine
  • Pink eye

If you prefer an in-person visit, walk-ins are accepted. We are open for walk-in visits 365 days a year, from 8 am to 8 pm. Last patient registration at 7:45 pm. No appointment is needed. The form below is only for e-visit consultations.


Limited street parking is available Monday–Friday. Public transportation is best.


Bus route with stops near the River North office include:

  • #22 Clark
  • #36 Broadway
The Chicago Transit Authority’s Red Line stops at Grand Avenue, a few blocks from the River North office. For specific connection information, please contact the Regional Transportation Authority at 312.836.7000 or visit the Chicago Transportation Authority* website.

Limited metered street parking is available.


If you are still uncertain about where to seek care for illnesses or injuries, understanding the difference between the emergency department and immediate care centers will guide you in the right direction.

Below are some of the more common conditions we'll treat at the clinic:

Minor illnesses: 

  • Allergy
  • Diarrhea
  • Earache
  • Fever
  • Nausea
  • Pink eye
  • Sinus infection
  • Urinary tract infection

Minor accidents:

  • Animal bites
  • Bee/insect/spider bites
  • Cuts/lacerations
  • Foreign body in eye, ear or nose
  • Burns, including sunburn
  • Sprains/strains
  • Sutures

Skin problems: 

  • Athlete's foot
  • Irritations
  • Poison ivy/oak
  • Rash
  • Sunburn
  • Warts


Vaccinations are offered only as part of an office visit and required before being administered:

  • Non-preventive Tdap (diphtheria, tetanus, pertussis)
  • Flu (seasonal)

Lab orders, tests and X-rays:

Lab orders, tests and X-rays are provided as part of an office visit and evaluation by the physician.

The following tests are performed in our on-site laboratory:

  • Blood sugar (diabetes)
  • Pregnancy
  • Spirometry (lung function)
  • Urine dip stick

Any other tests that the physician orders will be sent to the laboratory at Northwestern Memorial Hospital. Your results will be shared with you and your primary care physician as soon as they are available. Some laboratory tests take longer than others, and it may be several days before results are available.

Legal Information

Hours vary on holidays: Thanksgiving, New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Christmas Eve, New Year's Eve. Closed on Christmas Day. Please call to confirm.