If you require emergency medical attention, please call 911 to access your local emergency services.

If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care West Loop

Imaging Services, Immediate Care, Laboratory Services

Call 312.694.CARE (2273)
171 N. Aberdeen St.
Suite 100
Chicago, IL 60607
Get Directions

Hours of Operation

Monday
8:00 am–7:45 pm*
Tuesday
8:00 am–7:45 pm*
Wednesday
8:00 am–7:45 pm*
Thursday
8:00 am–7:45 pm*
Friday
8:00 am–7:45 pm*
Saturday
8:00 am–7:45 pm*
Sunday
8:00 am–7:45 pm*

Overview

Northwestern Medicine Immediate Care Centers provide exceptional care when you need it, without an appointment. Our care centers are staffed by licensed, board-certified physicians and additional healthcare providers who are trained to evaluate and treat a variety of medical conditions in adult and pediatric patients six months and older.

Reservations and Online Check-in

Reservations and Online Check-In for an In-Office Visit

To allow for physical distancing, preregistration for an Immediate Care Center visit is strongly encouraged.

Reserve your time for an Immediate Care Center visit below. Once you have reserved your visit time, you will receive a call from the Immediate Care Center Registration team to update your personal and insurance information.

When You Arrive at the Immediate Care Center

Please remain in your vehicle (or remain outside the building if you walked or used other transportation). Contact the Registration team by following the instructions provided in the preregistration text message or calling us directly at 312.926.4150.

  • You will be notified by text message or phone call when it is time for you to enter the Immediate Care Center for your visit.
  • Please remember to practice physical distancing and remain 6 feet from others.
  • As you enter, you will be provided with a face mask. You will be required to wear this NM-provided mask while in the Immediate Care Center.

Virtual Visits Available

A virtual visit allows you to talk with an Immediate Care physician or advanced practice provider over the phone or video chat rather than having an in-person visit. A virtual visit might be right for you if you need care for any of the following:

  • Cough and cold symptoms
  • Allergies
  • Sore throat
  • Minor injuries and accidents
  • Nausea, vomiting or diarrhea
  • Headache
  • Pink eye
  • Flu symptoms
  • Urinary tract infection
  • Sinus pain
  • Lower back pain

Virtual visits are offered for patients 16 and older. Please preregister for an in-office visit if your child is younger than 16.

Parking

Limited street parking is available Monday–Friday. Public transportation is best.

Transportation

The Chicago Transit Authority’s Green and Pink lines stop at Morgan Avenue, a few blocks from the West Loop office. For specific connection information, please contact the Regional Transportation Authority at 312.836.7000 or visit the Chicago Transportation Authority* website.

Services

If you are still uncertain about where to seek care for illnesses or injuries, understanding the difference between the emergency department and immediate care centers will guide you in the right direction.

We provide care for:

  • Minor illnesses such as diarrhea
  • Minor accidents, including lacerations, animal bites, burns and sprains
  • Urinary tract infections and sexually transmitted diseases
  • Skin irritations and rashes

Lab order tests and X-rays are available on-site.


Legal Information
*

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.