If this is a medical emergency, please call 911. For urgent visits, please see one of our immediate care locations.

If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care West Loop

Imaging Services, Immediate Care, Laboratory Services

Call 312.694.CARE (2273)

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171 N. Aberdeen St.
Suite 100
Chicago, IL 60607
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Hours of Operation

8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*
8:00 am–7:45 pm*

Immediate Care Evaluation Updates

To protect the health and safety of our patients, physicians and staff, we will no longer evaluate patients for influenza and respiratory symptoms in the following Chicago and Evanston Northwestern Medicine Immediate Care Centers:

  • Northwestern Medicine Immediate Care Lakeview
  • Northwestern Medicine Immediate Care River North
  • Northwestern Medicine Immediate Care Streeterville
  • Northwestern Medicine Immediate Care West Loop
  • Northwestern Medicine Immediate Care Evanston

We are asking these patients to instead visit our respiratory evaluation center at the Lavin Family Pavilion, 259 E. Erie, Chicago, on the Northwestern Memorial Hospital Campus. Walk-in hours are 8 am to 7:45 pm every day. Our remaining NM Immediate Care Centers will continue to evaluate patients with influenza-like illnesses as usual.


Northwestern Medicine Immediate Care Centers provide exceptional care when you need it, without an appointment. Our care centers are staffed by licensed, board-certified physicians and additional healthcare providers who are trained to evaluate and treat a variety of medical conditions in adult and pediatric patients six months and older.

Online Check-In and Appointments

E-Visit Appointments

Northwestern Medicine is committed to reducing the risk of exposure to our patients and our staff to COVID-19 (coronavirus). As a result, if you have a fever, sore throat, cough, shortness of breath or other respiratory symptoms at this time, we ask that you schedule an electronic visit to connect directly with an Immediate Care Center healthcare provider.

At Northwestern Medicine Immediate Care, we will do our best to start your e-visit within 15 minutes of your scheduled time.

Patients age 16 and older may now reserve below for an e-visit to discuss health concerns with a Northwestern Medicine Immediate Care healthcare provider over the phone. You can consult with a healthcare provider from home if you are experiencing:

  • Cold and flu symptoms
  • Allergies
  • Sore throat
  • A minor injury or accident
  • Nausea
  • Diarrhea
  • Migraine
  • Pink eye

If you prefer an in-person visit, walk-ins are accepted. We are open for walk-in visits 365 days a year, from 8 am to 8 pm. Last patient registration at 7:45 pm. No appointment is needed. The form below is only for e-visit consultations.


Limited street parking is available Monday–Friday. Public transportation is best.


The Chicago Transit Authority’s Green and Pink lines stop at Morgan Avenue, a few blocks from the West Loop office. For specific connection information, please contact the Regional Transportation Authority at 312.836.7000 or visit the Chicago Transportation Authority* website.


If you are still uncertain about where to seek care for illnesses or injuries, understanding the difference between the emergency department and immediate care centers will guide you in the right direction.

We provide care for:

  • Minor illnesses such as diarrhea
  • Minor accidents, including lacerations, animal bites, burns and sprains
  • Urinary tract infections and sexually transmitted diseases
  • Skin irritations and rashes

Lab order tests and X-rays are available on-site.

Legal Information

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.