676 North Saint Clair Street
Suite 950
Chicago, Illinois 60611
Hours of Operation
Monday
7 am–5 pm
Tuesday
7 am–5 pm
Wednesday
7 am–5 pm
Thursday
7 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed
Phone Numbers
- Main Number: 312.694.7337
- TTY: 711
- Main Fax: 312.695.0156
Northwestern Medicine Urogynecology and Reconstructive Pelvic Surgery Chicago
One in three women will experience a pelvic floor disorder. At least one in four women reports symptoms and a negative impact on her quality of life from a pelvic floor disorder. Our vision is to transform the lives of women with pelvic floor disorders through transdisciplinary care in which specialists from different disciplines work together to develop innovative, patient-centered care plans to find the solutions to meet your goals.
Parking and Transportation
Parking is available at discounted rates for patients and visitors of Northwestern Memorial Hospital. Download Parking Map
Parking Rates
Standard Parking
Up to 7 Hours: $14 7 to 24 Hours: $30
Parking Validation
Parking garage tickets must be validated each time a car is parked. Without validation, regular garage rates will apply. You can validate your ticket at the customer service desks on the first and second floors.
Parking Lots and Entrances
Transportation
There are multiple transportation options to serve you. Find convenient transportation to and from Northwestern Memorial Hospital, including taxis, public transit and train transportation.
Accessibility
Wheelchairs are available at the main entry areas of the hospital campus. If you will need assistance, such as sighted guide or wheelchair assist, please contact Volunteer Services at least 48 hours in advance of your request. In addition, if you requested assistance and no longer need help, please notify Volunteer Services at least 24 hours ahead of your planned appointment time.
Phone: 312.926.2070
Email: volunteer@nm.org
Hours: Monday-Friday 8am-3pm
A Service Animal is welcome in most areas of the hospital that are open to the public, such as the gift shop or an exam room.
A Service Animal is any dog, or in some circumstances a miniature horse, that is trained to help a person with a disability. A Service Animal is not allowed in sterile areas, such as an operating room, or areas where infections need to be especially avoided, such as a stem cell transplant unit.
If you have any questions, please ask Patient Relations:
Phone: 312.926.3112
TTY: 312.926.6363
Email: interpreterrq@nm.org
Language interpreters: Patient representatives can help with interpreters and special two-way language line telephones if you need language assistance to communicate effectively with your caregiver.
Resources for the hearing impaired: If you or a loved one has a hearing impairment, patient representatives can also provide a telecommunications device for the deaf (TTD). This confidential service is provided free of charge.
To reach the Patient Representatives desk, dial 6.3112 for assistance from your room. When dialing from outside of the hospital, please call 312.926.3112.
Private, accessible bathrooms are located on the main floor of Galter Pavilion (675 North St. Clair Street). All main floor hospital bathrooms are accessible.
Patient and Visitor Information
Hours of Operation
Monday
7 am–5 pm
Tuesday
7 am–5 pm
Wednesday
7 am–5 pm
Thursday
7 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed
Visits from family and friends can bring patients the warmth, comfort, encouragement and support they need to heal. Northwestern Medicine encourages you to spend time with your loved ones and friends during their hospital stay. Northwestern Memorial Hospital Galter Pavilion offers several amenities, including flower and gift shops, online services, and food and beverage options, for your convenience. Download our Services and Amenities Map.
Shop
Northwestern Memorial Hospital Arkes Pavilion
- Ashland Addison Florist
- Barbara's Bookstore
- Fairbanks Convenience Store (Kanti)
- Gateway Newsstand
- Marcel Florist
- NM Vision Care Center
- Oscar's Shoe Repair
- Pulse Gift Shop - Temporarily Closed
- Zen and Now Gift Shop
- Zeza Salon
- FedEx and UPS Drop Boxes
Dine
Northwestern Memorial Hospital Arkes Pavilion
- Au Bon Pain
- Bea's Market
- Beatrix
- Burrito Beach
- Dunkin'
- Farmer's Fridge
- Fresh Market at Fairbanks
- Greek Kitchen
- Halsted Street Deli
- Julius Meinl
- LYFE Kitchen
- M Burger
- Murasaki Saki Lounge
- Pizza Studio
- Protein Bar
- Stan's Donuts
- Starbucks
- Subway
On-Site Banking
Monday
8:00 am–4:30 pm
Tuesday
8:00 am–4:30 pm
Wednesday
9:30 am–4:30 pm
Thursday
8:00 am–4:30 pm
Friday
8:00 am–4:30 pm
Saturday
Closed
Sunday
Closed
Hotels and Lodging
Pets Allowed
Full Kitchens
Shuttle Service
Worship Services
Patients and their families can access Pastoral Services at any time, day or night. Our interfaith chaplains serve individuals of all faith traditions and are available to accommodate religious and spiritual needs and provide support.
Feinberg Chapel at the Feinberg Pavilion
This nondenominational chapel, located on the second floor of the Feinberg Pavilion, serves the spiritual and religious needs of patients and visitors.
251 East Huron Street, Second Floor
Hours:
Open 24 hours a day
Interfaith worship services:
Every Sunday at 10:00 am, every Friday at 12:30 pm, holidays at 12:30 pm
Mathews Interfaith Chapel at Prentice Women's Hospital
An interfaith chapel is available on the third floor of Prentice Women’s Hospital for our patients and visitors. We also offer pastoral care offices.
Chaplains
Pastoral Services: 312.926.2028
Our interfaith chaplains serve individuals of all faith traditions and are available to accommodate religious and spiritual needs and to provide support.
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed
Why Choose Us
Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” including Northwestern Memorial Hospital, the No. 1 hospital in Illinois for 13 straight years (tie), by U.S. News & World Report, 2024 – 2025. Our physicians, care teams and scientists come together every day with a shared commitment to provide excellent patient care.
We seek to improve the health of the patients and communities we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better. ®
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