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Why You Should Enroll

Care Coordinators Are Here to Help

Our care coordinators are your “care command center.” They are licensed medical professionals who work with your primary care physician or advanced practice provider to help you manage your health needs. They help ensure you have what you need from your healthcare team, including your doctor, social worker, pharmacist and community resource coordinator.

Care coordinators can:

  • Update your primary care team on your care, medications and personal health information
  • Co-create a plan of care for you to focus on your health needs and goals
  • With your permission, review your medical history to identify and address your care needs or any concerns
  • Connect you to community resources such as social services agencies and support groups
  • Help you understand your medications and how to manage chronic health conditions

You and your care coordinator can work together over the phone or through messaging in MyNM.

Your Care Team

Your Diabetes Care Team

Your Northwestern Medicine diabetes care team is here to help you balance life outside of the doctor's office. This is a team effort. They can connect you with resources, care and communities that will help you stay healthy. They can help you avoid more serious diabetes-related illness.

Each of our trained experts has a role to play to help you manage your diabetes.

Your physician

  • Helps provide care by monitoring your diabetes through physical exams, lab tests and medication management

Your pharmacy team

  • Helps with your medications and glucose monitoring
  • Assists with coupons/vouchers so that you can save money with your medications

Your diabetes educator

  • Educates and supports you in managing your diabetes using the 7 recognized self-care behaviors, which include:
    • Healthy eating
    • Being active
    • Monitoring blood sugars
    • Taking medication
    • Problem-solving
    • Reducing risks
    • Healthy coping

Your nurse care coordinator

  • Works with you to help you set health goals
  • Answers your questions and checks in with you on a regular basis
  • Provides you with knowledge and ability to understand and better manage your diabetes

Your social worker

  • Offers support services to address both the emotional and social challenges of diabetes
  • Connects you with community resources and organizations that help with things like:
    • Insurance options
    • Paying for care
    • Housing
    • Transportation
    • Food
    • Support groups

MyNM

A woman in a white lab coat sitting at a desk while working on a laptop and wearing a headset.

Log In or Sign Up for MyNM

With MyNM, you can:

  • Send messages to your care team
  • View your test results
  • Renew your prescriptions
  • Schedule appointments
  • And more

Click the link below and access your account in 3 easy steps. Please note: If you are a first time MyNM user, you will be able to view your account the same day but may not see a symptom questionnaire until the following day.

MyNM Login

Download the MyNM App
Access MyNM, find an NM physician and more, all from your iOS or Android mobile device.

Android

iOS

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