Our Mission

The Hematopoietic Stem Cell Transplant Program: Where the Patient Comes First

Northwestern Medicine is a health system of caregivers who aspire to consistently high standards of quality, academic and research excellence, cost-effectiveness and patient satisfaction, where the patient comes first.

We seek to improve the health of the communities we serve by delivering a broad range of services with sensitivity to the individual needs of our patients and their families.

We are bonded in an essential academic and service relationship with Northwestern University Feinberg School of Medicine. The quality of our services is enhanced through their integration with education and research in an environment that encourages excellence of practice, critical inquiry and learning.

Hematopoietic Stem Cell Transplant (HSCT)

Our attending physicians specialize in a particular hematologic disease (i.e. lymphoma, leukemia, multiple myeloma) and are also stem cell transplant attending physicians. Our patients generally get to stay with their attending for disease maintenance as well as transplant related issues.

If an outside referring doctor sends their patients to one of our transplant attending doctors, they will receive a discharge summary from our inpatient service as well as clinic updates as needed.

Program overview

The HSCT Program has established a quality management system in keeping with the principles and quality objectives established within Northwestern Memorial Hospital. The quality management system also ensures that the program adheres to FACT, Joint Commission and other transplant-related external standards.

The HSCT inter-disciplinary team consists of the Administrative Office Personnel, Rube Walker Blood Center, inpatient and outpatient clinical areas, and the Mathews Center for Cellular Therapy. Representatives from these departments make up the Quality Council of the program.

The HSCT medical director assigns responsibility for quality system data collection, monitoring and evaluation to members of the Quality Council. The ultimate responsibility for quality management resides with the medical director in collaboration with the HSCT program administrator. The HSCT Quality Council is represented on the Northwestern Medicine Cancer Quality Committee.

The HSCT quality program monitors data, adverse events, and patient complaints, to assure compliance with clinical practice standards and regulatory requirements. This monitoring assists in identifying opportunities for improvement in patient care, which is conducted through the use of the Corrective/Preventive Action process.