Employee Assistance Program in Greater DeKalb County

Overview

The focus of the Employee Assistance Program (EAP) in Greater DeKalb County is to support employee wellness and overall well being, thereby increasing productivity and morale. Our program provides a wide range of stress management tools to meet individuals' unique needs. 

Services for employees

Our program, part of Northwestern Medicine Occupational Health, offers the following services for employees.

• Initial consultations, either in-person or on the phone
• Confidential short-term problem-focused assistance for employees and/or members of the household that focuses on:
  • Stress and coping
  • Health and personal well-being
  • Depression and anxiety
  • Grief, loss or traumatic event
  • Marriage, family and relationships
• Coordination of long-term behavioral health referrals with insurance benefits
• Crisis intervention and trauma response services available 24/7
• Licensed specialists with work/life expertise and certified employee assistance professionals 

Counseling services

EAP counselors are available Monday-Friday, for daytime and evening appointments.

Monday-Wednesday: 8am–8pm
Thursday: 8am–5pm
Friday: 8am–4pm

To reach a crisis counselor after hours, please call 800.373.3327.

Services for employers

Our program also offers a variety of services to the employer, including: 

• Initial consultations, either in-person or on the phone
• Confidential short-term assistance for employees and/or members of employees’ households
• Coordination of long-term behavioral health referrals with insurance benefits
• Management and organizational consultation
• 24/7 crisis intervention and trauma response services
• On-site and web-based employee orientations
• On-site supervisor training
• Annual utilization reports
• EAP brochures
• Licensed professionals with work/life expertise and certified employee assistance professionals

Customized consultations

Our staff offers additional support through on-site consultations that are tailored to fit the needs of your organization. Consultations are available for a wide variety of topics, such as:

• Direct communication:
  • Art of listening
  • Assertiveness/communication
  • Conflict resolution
• Team building:
  • Improving our relationships
  • Time management
  • Conflict management
  • Myers-Briggs Workshop

• Mental health education:
  • Depression
  • Stress management
  • Grief/loss
  • Anger management
• Critical incident stress debriefing
• Organizational change:
  • Life’s disruptions
  • Change management