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The Employee Assistance Program (EAP) in the greater Chicagoland area, including northwest Indiana and southeast Wisconsin, offers a positive, proactive, customized and integrated approach to helping both individuals and organizations find the balance between the competing demands of work and personal life.

The EAP offers customized services to keep you and your company on track, including:

  • Local licensed professionals with more than 30 years combined EAP experience
  • Access to the Northwestern Medicine Central DuPage Hospital and Northwestern Medicine Delnor Hospital system of specialty medical and behavioral health services
  • Customized programs to meet the needs of your employees and organization
  • Wellness seminars, health screenings and health fairs
  • Emergency access 24 hours a day
  • Interactive work-life website resources
  • Intervention services for crisis situations
  • Referrals to community resources

Employees and immediate family members

The EAP provides free and confidential short-term assistance to employees, and their immediate family members, who are experiencing personal or work-related issues. The EAP is available 24/7 for emergencies. Master’s degree, licensed professional counselors provide assessment, solution-focused short-term counseling and referral to community resources for assistance with the following concerns:

  • Personal and workplace stress
  • Marital, family or relationship issues
  • Anxiety and depression
  • Substance abuse
  • Financial and legal consultation
  • Work-life balance
  • Grief and loss

Employers, managers and supervisors

EAP counselors are available to discuss and provide consultation, coaching and training on a variety of workplace issues such as:

  • Policy development
  • Time management
  • Downsizing or reorganization
  • Low morale
  • Troubled employees
  • Work-group conflict
  • Job performance
  • Traumatic incidents in the workplace
  • Workplace harassment and violence prevention
  • Department of Transportation (DOT) regulation

Work-life website

If your company already has an account, please use your company’s unique login code to access the work-life website.

The work-life website is a resource-rich hub all employees can access 24/7. Regularly updated and filled with timely, useful information, the work-life website provides thousands of articles, databases, videos, seminars and more covering everything from child care and financial planning to education and career training.

The interactive work-life website includes:

  • 5,000+ resource articles
  • Interactive wellness and self-assessments
  • Streaming audio and video clips
  • Searches for legal, financial and other providers
  • Online workshops
  • Monthly topical webinars

Schedule an Appointment

If you are NOT an employee of Northwestern Medicine and would like to schedule an appointment with the Employee Assistance Program, please call 888.933.1327; TTY 711.

If you are a Northwestern Medicine employee and would like to schedule an appointment with the NM Employee Assistance Program (PERSPECTIVES), please call 800.456.6327.

Locations & Contact Information
    Northwestern Medicine EAP Orientation Video for Non-NM companies in the Greater Chicagoland Area
    Northwestern Medicine EAP Orientation Video for Non-NM companies in the Greater Chicagoland Area

    Watch the Northwestern Medicine Employee Assistance (EAP) Orientation Video to learn what the NM EAP program has to offer non NM-companies along with contact information.

    Related Resources

    Employee Assistance Program: Helping you manage life's challenges.
    Support and Work-Life Website: Learn more about the work-life website: English