What You Need to Know About Coronavirus
As the number of patients identified with the novel coronavirus grows, both internationally and in the U.S., Northwestern Medicine is taking steps to help ensure that any patients who have been exposed to the virus are cared for safely and effectively while protecting other patients and visitors from infection.
If you have a fever and/or respiratory symptoms and have traveled to mainland China, or have been in contact with someone with a confirmed case of novel coronavirus, please contact your county health department first, not your physician. A health department representative will provide direction about testing, care and treatment. See a list of county health department phone numbers below.
- Chicago Department of Public Health (for Chicago city residents): 312.747.9884
- Cook County Department of Public Health (for all other Cook County residents): 708.633.4000
- Dekalb County Health Department: 815.748.2467
- DuPage County Health Department: 630.221.7553
- Kane County Health Department: 630.208.3801
- Lake County Health Department: 847.377.8130
- McHenry County Health Department: 815.334.4500
Northwestern Medicine has specific plans in place to help protect all of our patients. Anyone who comes to our hospitals with a fever and/or respiratory symptoms, along with a travel and/or exposure history suggesting a connection to the novel coronavirus, will be identified, isolated and cared for appropriately. Our care teams understand and have experience using these protocols.
Help protect yourself and your family against illness by washing your hands frequently with soap and water for at least 20 seconds; avoiding touching your eyes, nose or mouth with unwashed hands; and avoiding close contact with people who are sick.