At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Northwestern was careful to schedule my check up after waiting a reasonable period of time after the initial Covid outbreak.Dr. Romanelli performed a body scan check up. He and the assistant referred to notes from earlier exams and appeared informed & observant.
Dr. Romanelli was excellent. He was calm and talked me through in plain language what my options were. During the procedure he explained exactly what i would expect to feel at each step. Really helpful.
I immediately felt welcomed by Sarah at the front desk. Olga, my nurse, was really knowledgeable and made me comfortable throughout the entire process. It was my first time meeting Dr. Romanelli and he was so great. He was thorough and kind â€šÃ„Ã® much like my physician, Dr. Miller. Thank you!
During my October 15 visit, prior to my procedure, everything was explained thoroughly. In addition throughout the procedure and afterwards, I was told what was happening and what to expect. Both the doctor and the nurse made me feel important. And while the procedure might have been standard for them, it was not for me. I appreciated this chair side manner.
Dr. Romanelli was caring and clear about what he thought"would do every step of the way. He considered my personal needs and made sure that we both agreed on a plan of treatment. I felt confident that we would find a solution to my unique needs and feel fortunate to have him on my care team.
Dr. Romanelli and the staff are all very professional in their service. I had a fast check in, a short time in the waiting room, a competent support nurse and excellent service, with explanations, from Dr. Romanelli. Very satisfying.
The appointment was very easy to make and the staff is so welcoming and professional. My first experience with NM Dermatology was done on video from my apt with Dr. Anderson and the second was in person with Dr. Romanelli, The Belmont location is vey close to where I live. Both are fantastic doctors, caring and helpful with recommending treatments. I will be returning to see Dr. Romanelli in November.
I like Mark he is personable. You can talk to him. He does a good exam. I had rescheduled 2 times already this year. He took me when he could. The waiting room was not crowded. Everyone is professional.
I felt Dr Romanelli was very thorough, knowledgeable, personable and explained his procedure well. He took time to answer the few questions I had that did not get automatically answered during his exam..Looking forward to a good medical relationship in the future!
Dr. Romanelli was very thorough and kind over the phone. It was my first time seeing him and was a televisit due to Covid-19 and even over the phone he was very professional, knowledgeable and listened.
Dr romanelli is very patient and efficient in his care. He does a great job of listening to patient concerns and questions. He also does a wonderful explanation of the illness and treatment then gives a plan if the current treatment does not work. He also give patients.Options to chose what would work best for their life
Each time I have sought assistance from Dr. R he was patient and thorough and asking probing questions to understand the issue and listened thoughtfully. Follows up with written guidance, which he explained, so I have it to refer back to.