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Practice Focus Areas
- Asthma
- Cholesterol Management
- Comprehensive Primary Care
- Diabetes
- Healthy Aging
- Heart Disease Prevention
- Hypertension
- Preventive Medicine
Education
- Medical Education:
-
MD, University of Texas Medical Branch School of Medicine - 1984
- Residency:
-
University of Illinois College of Medicine at Chicago - 1987
- Fellowships:
-
McGaw Medical Center of Northwestern University - 1988
Board Certifications
- American Board of Internal Medicine - Internal Medicine (Certified)
Faculty Profile
Clinical Instructor, Feinberg School of MedicinePractice Groups and Affiliations
- Medical Group:
- Northwestern Medical Group
- Alignment Category:
-
Northwestern Medicine Physician Network
- On Medical Staff At:
-
Northwestern Memorial Hospital
Ratings and Reviews
At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Read Ratings FAQsOverall Rating
468 Ratings
Reviews from Patients
Reviews from Patients
August 18, 2023
1.0 star star_border star_border star_border star_borderShe was very behind in her appointments: she made me wait about an hour after my appointment to see me. She didn’t take in consideration what I had to say very much, she rushed our appointment, didn’t let me participate in my care, and ignored some of my issues like if she could decide what issues were more important than the others. She’s not personable, but the opposite. I ended up with a bad taste in my mouth. She ended the appointment without asking me if I had any questions and when I still was not over with my consultation.
August 14, 2023
5.0 star star star star starShe's the Very Best. Thorough beyond belief, looks at All health areas I need to be up on...shots, tests, etc, collects information from all other visits, Dr's, Northshore, my other Dr for a specialized area outside of Northwestern to always request blood work from that Dr., Excellent Kindness, Great Person overall, Very Personable & Always tells the Truth, directs me to Specialists if needed & Always fits me in for an appointment as soon as possible if needed. She has been my Dr for over 30 years.
July 25, 2023
5.0 star star star star starShe's been my Dr. for over 20 years. We have a great rapport. I feel she will answer any of my questions honestly and give any additional information needed Sorry this is probably my last appointment with her before she starts her new position.
July 25, 2023
3.0 star star star star_border star_borderDr Phan is very pleasant but was hyper focused on my BP. Though my first reading was normal and my third was normal she only focused on the second which was a direct result of her questioning that made me anxious. Then placed that elevated reading in my medical record. I will not voluntarily see Dr Phan again
July 19, 2023
5.0 star star star star starOver the last 10 years, Dr. Mai Phan's care is second-to-none. She's a phenomenal physician and internist, and I will miss her now that she will be moving into a new roll to cover for other physicians and will have to turn her patients over to others. Establishing a good rapport between an internist and a patient is critical, and she did it expertly and warmly with me. I feel like she's a family member.
July 11, 2023
5.0 star star star star starOver the years, this has never changed: Dr, Mai Phan is brilliant, thorough, thoughtful, attentive, and trustworthy. Dr. Phan always explains things clearly and calmly, in language easy to understand. She is very detailed and has caught many potential health concerns of mine before they could develop into something more She is so caring and careful and she takes patients’ health concerns seriously. (For diverse populations, this is not always the case due to some other doctors elsewhere who can have an unhelpful, dismissive bias toward people of color, but this has never been the case with Dr. Phan, who shows no bias!) She also knows when to refer you to others for care, and sees other Northwestern medical staff as an important part of her team. She is absolutely wonderful and I would have no hesitation in recommending her to anyone.
April 24, 2023
3.0 star star star star_border star_borderl didn't feel she had any concerns about my particular medical needs. Didn't provide the doctor patient environment. Didn't ask for any of my concerns. When I was telling her about some of my problems she was looking at the and typing on the computer. Didn't ask if I had any problems from last visit. First time I met with her she announced my bad kidneys by asking had one told me my kidneys were shot. I told her no and started to cry. She around from the computer looked at me and continued to type.
April 15, 2023
5.0 star star star star starDr. Phan is an amazing doctor, with a bedside manner that is unmatched and highly favorable. My initial visit with with Dr. Phan, left me utterly impressed. Dr. Phan has excellent interpersonal skills, she ask questions to identify crucial information about her patients and take the time to both listen and explain plan of care. I was so impressed, my overall experience with Dr. Phan was excellent. My initial wellness appointment ended with labs, shortly after my appointment ended, I was contacted by Dr. Phan about following up on any tests that were done and communicating those results, and a plan of care. Let’s talk about same day service. My experience was so well, I recommend my mom to Dr. Phan for care.
March 02, 2023
5.0 star star star star starI’ve known Dr. Mai Phan over 30yrs, she’s always been honest and transparent. She takes the time to fully explain everything to you, not only using medical terms, but she puts it in layman’s term.
February 15, 2023
5.0 star star star star starI was confused how and with who I have to replace my retired Doctor. Grateful and lucky to have Dr. Mai Phan for my Personal Physician. She is Very knowledgeable, observing, curious to learn about all of my problems and pays attention in detail. She cares and finds the right way to explain. I feel that she takes her work with high responsibility. Very trustworthy and likeable. Thank you Dr. Phan for the way You welcome me and to make me feel comfortable during my first visit..
January 27, 2023
5.0 star star star star starBecause she gave me an actual plan to follow to bring my high blood pressure under control and I was able to gert an appointment within 4 days of writing a note in my chart that my pressure was higher than normal.
Disclosures
Mai H. Phan, MD reported no external professional relationships for calendar year 2021.
External Professional Relationships
Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.
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