At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr.Malkani is in my estimation an extremely knowledgeable physician. His behavior while, professional, is appreciated because of his acceptance of controversy, debate, and disagreement from a difficult patient. His sense of humor and patience ad to a positive experience which enhances healing.
Outstanding service provided by Dr. Malkani during this visit. "Very Good - 5" doesn't seem like a high enough rating to describe the friendliness, courtesy, concern, time, effort, and quality of information we received from the doctor during my visit. He made sure we understood our options and had all of our questions were answered during the visit. I would rate this visit as one of the best doctor visits I've had at any doctor's office.
The physician showed extreme patience in answering all my questions. I never felt rushed even though it was near the end of the day. I felt he had given me much care and compassion and especially expertise in assisting me with my RLS.
I am a maternity nurse. It is a different area from sleep medicine, but I can tell when a doctor is invested in their patients. He listened, he educated, he did a skilled assessment of my neuro-motor status. He took interest in getting the order for a new CPAP mask in the system in a way that satisfied the company providing the mask and the insurer. Start-to-finish, he was invested.