At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Outstanding service provided by Dr. Malkani during this visit. "Very Good - 5" doesn't seem like a high enough rating to describe the friendliness, courtesy, concern, time, effort, and quality of information we received from the doctor during my visit. He made sure we understood our options and had all of our questions were answered during the visit. I would rate this visit as one of the best doctor visits I've had at any doctor's office.
The physician showed extreme patience in answering all my questions. I never felt rushed even though it was near the end of the day. I felt he had given me much care and compassion and especially expertise in assisting me with my RLS.
I am a maternity nurse. It is a different area from sleep medicine, but I can tell when a doctor is invested in their patients. He listened, he educated, he did a skilled assessment of my neuro-motor status. He took interest in getting the order for a new CPAP mask in the system in a way that satisfied the company providing the mask and the insurer. Start-to-finish, he was invested.
Dr. Roneil Malkani was very thorough in explaining my condition and advised me how to improve the said condition with clarity. Making me leave the doctor's office that I will be well if I follow their advise. As a patient , those kind treatment makes me feel better. Thank you for having a dedicated medical group.
The care provider was deeply concerned about my condition. An exceptional positive experience, as usual with Dr. Malkani. The amount of time provider spent with me, showing patience, and concern to solve all issues was extremely positive.
*Dr. Malkani explained treatment and prognosis, reviewed possibility of medication, and reminded me of my choices. *Dr. Malkani and his nurse assistant were very personable and professional. I am really happy and glad to have *Dr. Malkani on my medical treatment team.
My encounter with Dr. Malkani was truly outstanding. He was very engaging, informative, respectful, and displayed sincere interest in getting the best outcomes for my case. Everything anyone would want in an ideal visit to his doctor.
Dr. Malkani was extremely patient. His care was wonderful and he explained things in a way I could understand. He was even kind to offer to explain my condition and treatment to my wife by offering to speak to her over the phone. That is greatly appreciated since she understands these things better than me!