Charlotte Shum, MD
For specific plans, see the full plan list. To be sure this medical professional is covered by your insurance plan, please contact your insurance carrier.
- Medical Education:
MD, Columbia University Vagelos College of Physicians and Surgeons - 1996
New York Presbyterian Hospital (Columbia Campus) - 2001
Hospital for Special Surgery/Cornell Medical Center - 2002
- American Board of Orthopaedic Surgery - Orthopaedic Surgery (Certified)
- American Board of Orthopaedic Surgery - Surgery of the Hand (Certified)
Faculty ProfileAssociate Professor, Feinberg School of Medicine
Practice Groups and Affiliations
- Medical Group:
- Northwestern Medical Group
- Alignment Category:
Northwestern Medicine Physician Network
- On Medical Staff At:
Northwestern Lake Forest HospitalNorthwestern Memorial Hospital
Ratings and Reviews
At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.Read Ratings FAQs
Reviews from Patients
Reviews from Patients
August 16, 20220.0 star_border star_border star_border star_border star_border
No one never came in the room to let me know that she was running behind schedule. I told her nurse that I had another appointment at 11:30 and she she the doctor was coming right in and after waiting another 35 minutes she never came in.
August 11, 20225.0 star star star star star
Out of the 4 doctors I have seen throughout my therapy, Dr. Shum is the only one who made me feel like she was totally concerned about my wellbeing. During evaluations, my previous doctors examined me from their desk chairs-from a distance. Dr. Shum did not only consult my X-rays. Dr. Shum showed compassion and gave me a very careful physical examination.
July 19, 20221.0 star star_border star_border star_border star_border
Her bedside manner, she yells at patient while explaining results and treatment plan, is impatient, told me to go to Rush, never heard back from my MRI until 5 weeks later at my appt. She minimized my MRI results saying it was just "arthritis flare" . I am an RN and when I questioned her that a flare could last 5 months? She appeared offended that I would question her. And when I asked 6 findings on my MRI to explain those she appeared was annoyed that she needed to do that( 2 cyst , tendon tear, joint synovitis etc) her only option she gave me was a cortisone shot in my wrist-that was extremely painful!!
July 07, 20224.0 star star star star star_border
Dr. Shum was very knowledgeable, although her explanation of my condition and treatment were very fast, possibly because I had this condition before in the other hand. I had to ask her to write down her summary of recommendations and treatment, which she did.
June 27, 20225.0 star star star star star
All the reasons l have enumerated above before you think l was paid to comment about her taking good care of me as if she was my mom. I am an atypical 77 year old senior female black American grateful that l am her her care.
June 09, 20225.0 star star star star star
she takes time to explain things carefully, goes over options, and is willing to discuss pros and cons. she makes recommendations, but stresses that the final decision is the patient’s to make. i don’t feel pressured in any way. i also appreciate her straight-forward no nonsense approach.
April 12, 20225.0 star star star star star
She was great: professional and friendly (great humanity, caring). Explained treatment options and possible outcomes. And when I made a procedure decision she handled it in the appointment - which was what I hoped for prior to me visit.
March 26, 20225.0 star star star star star
She is Awesome! She is wonderful! … everything about her is perfect, she was very kind, professional, she spent time for my hand pain and explained in detail, she really did care for me and walked with me to the other room for my hand brace. She was just like myself and reminded myself how I did care for my patients when I was practicing back in the country where I was born and for every each patient I treated with highest care and responsibility! I hope Northwestern hire more doctors like Dr. Shum! GOD BLESS HER??????
March 15, 20225.0 star star star star star
Dr. Shum was thorough in her examination and explained my options and considerations for next steps. She was astute in considering / understanding my lifestyle, future well-being, and concerns about proposed solutions.
February 19, 20225.0 star star star star star
Dr Shum did an excellent job of explaining my surgery in advance and preparing me for the type and length of rehab. The surgery was very successful. Linda Lai OT was exceptional. Very thorough and patient. Her therapy was very, very helpful.
Charlotte Shum, MD reported no external professional relationships for calendar year 2021.
External Professional Relationships
Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.