Stephanie Shintani Smith, MD

Stephanie Shintani Smith, MD

4.9 
184 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Otolaryngology

Insurance

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Accepting New Patients

Education

Medical Education:
MD, Mayo Clinic College of Medicine and Science - 2006
Residency:
McGaw Medical Center of Northwestern University - 2011

Languages Spoken

  • Spanish

Board Certifications

  • American Board of Otolaryngology-Head and Neck Surgery - Otolaryngology - Head and Neck Surgery (Certified)

Faculty Profile

Assistant Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Physician Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9
4.9 

184 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

August 27, 2021

5.0

She's great, the office is great.

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August 25, 2021

5.0

Has demonstrated all the above plus a genuinely super individual that anyone would be lucky to have as their doctor

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August 24, 2021

5.0

Focus, expertise, and willingness to carve out extra time for supplementary Test. Very calming/thoughtful.

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August 22, 2021

5.0

She was. Dry clear and detailed about my issues and gave me confidence that if all goes well with the procedure I will be feeling better

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August 11, 2021

5.0

Great bedside manner and is an excellent doctor

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August 11, 2021

5.0

Great communicator. Highly competent

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August 10, 2021

5.0

De was kind thorough and caring. Great visit

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August 01, 2021

5.0

Pretty much what I indicated above. Knowledgeable, dedicated to address and help patients and demonstrates expertise. Excellent communication skills. I find myself lucky to have been referred to her.

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July 30, 2021

5.0

Helped me medically

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July 25, 2021

5.0

She's great. Very smart about tests, diagnoses, very clear, intelligent. Definitely knows what she's doing.

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July 14, 2021

5.0

she allows me to be a part of the decision making process when appropriate. She has a very pleasant Dr./patient personality and is extremely knowledgeable. I came to her specifically for a second opinion after a disappointing salivary gland surgery by another otolaryngologist in another county.

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July 13, 2021

5.0

Listens well, Confident of her decisions yet willing to consider alternatives

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July 07, 2021

5.0

She is thorough and inspires confidence. And she has a lovely manner, both with the patient and with the medical student.

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July 06, 2021

5.0

She is the best. Thank you Dr. Smith.

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June 30, 2021

5.0

She is a brilliant physician and loves her specialty. I felt I was in good hands.

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June 16, 2021

5.0

She was thorough and wasn’t rushed

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June 15, 2021

5.0

Very friendly and helpful and offered good solutions

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June 01, 2021

5.0

Answers every question thoroughly and patiently.

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May 27, 2021

5.0

Dr Stafanie Professionalism outstanding Not rushed but confident Evelyn (may not be her name)PA compassionate presence and excellent knowledge Retention

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May 23, 2021

5.0

Dr. Smith is extremely knowledgeable, professional and friendly. She takes her time to explain in detail everything you need to know and or ask about. This is an exemplary doctor and I would not hesitate to recommend her to others.

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May 19, 2021

5.0

Good doctor

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May 16, 2021

5.0

makes every effort to find a cure

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May 12, 2021

5.0

Very thorough and reassured me.

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May 12, 2021

5.0

She is a great doctor who was really concerned about my hearing problem. First doctor ever to ask for the hearing test to be given to me in Spanish, my dominant language. Of course the results were better in my dominant language. She really did a through examination of my ear, nose, and throat.

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May 11, 2021

5.0

Doctor was nice, knowledgeable, had our interests in mind, and took the time to provide answers to all our questions

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May 09, 2021

5.0

The reason why I would recommend dr. Smith cuz she's very concerning about her patients and she worked really hard to help her help me with the solution of what I have I have spelled it and it can be very tiresome at times but she tried to come to the solution to help me with it so I recommend her to everyone that I come in contact with

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May 08, 2021

5.0

Professional, friendly, and thoroughly answered my questions.

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April 23, 2021

4.0

Time management of patients needs to improve.

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April 12, 2021

5.0

Professional - knowledgeable staff

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April 07, 2021

5.0

Very kind and knowledgeable

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April 01, 2021

5.0

Dr. Smith always took time to explain what she was seeing and prescribing more effective medicine. On my last visit on March 31st, she confirmed for me that, as I suspected but could not be sure, the thrush was gone. It was a busy day in the ENT unit but she took time to explain in detail the results of my CT Scan. She is a fine physician but also a "people person"

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March 31, 2021

5.0

Dr Smith explained exactly what she was doing before and during the cleaning of my ears, telling me what to expect. She was very gentle and listened to my concerns and gave suggestions on what I could do to keep my ears clear of an ear wax buildup.

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March 30, 2021

5.0

She is thorough and caring in addition to highly competent

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March 29, 2021

4.0

Have not met her in person yet. Expect to be pleased.

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March 23, 2021

5.0

Excellent

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March 19, 2021

5.0

She is a great Dr.. found an infection no other Medical staff told me about.

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March 14, 2021

5.0

She was very personable and knowledgeable!

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March 09, 2021

5.0

Outstanding care. See above for details.

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February 24, 2021

5.0

She listens and asks lots of questions. She is honest regarding my complicatied situation as to possible outcomes after surgery, what types of decisions she will have to make once surgery begins, asks for my input regarding permission for various possibilities, admits when she hasn't seen or done an issue or procedure, explains things in ways I can understand, doesn't make me feel like I'm a time burden even though she has a schedule to keep.

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February 18, 2021

5.0

Treated patient and person. Relaxed and pleasant disposition.

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February 18, 2021

5.0

Excellent and shows concern for what you are experiencing.

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February 11, 2021

5.0

I felt that Dr Smith and her team took me and my symptoms seriously. She clearly answered my questions and explained exactly what she saw. Her suggestions for continued treatment made sense and were helpful. She also gave me the names of specific doctors who specialize in some of my related issues and may offer additional insight.

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January 31, 2021

4.0

could have slightly better bed-side manner, but overall I felt confident under her care

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January 12, 2021

5.0

Attentive and informative

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January 09, 2021

5.0

I actually found a doctor who knew what he/she was doing, took my issue serious and prescribed a treatment that worked. An event more rare than an asteroid striking the earth twice in one day.

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January 08, 2021

5.0

Spent a lot of time asking questions and listening

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January 05, 2021

4.0

She is kind, knowledgeable, and a good communicator.

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January 05, 2021

5.0

She takes the time to explain her diagnosis and the treatment required, proving resource Information for the treatment.

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January 04, 2021

5.0

Dr. Stephanie Smith did superior medical care at my recent December 2020 ENT visit which ensures continued as good hearing as feasible. She performed with great precision and carefulness the removal of impacted cerumen. Dr. Stephanie Smith's attention to detail, medical expertise and excellent communications skills are superior to others.

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January 02, 2021

5.0

Excellent care. Good communication.

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December 27, 2020

5.0

She is a great doctor.

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December 22, 2020

5.0

Very clear on explanations and effective treatment

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December 14, 2020

5.0

She took the time to listen and gave great recommendations

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December 12, 2020

5.0

She is the BEST.

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December 07, 2020

5.0

knowledgeable

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December 02, 2020

5.0

outstanding care. Good communication.

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December 02, 2020

5.0

Dr. Smith and her team were very thorough and exact. They were also timely and efficient.

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December 01, 2020

5.0

She truly listened, looked at the photos I had taken to better see what I was saying, drew a diagram as she was explaining, not knowing I am a visual learner. She took a culture and gave me instructions for a CT scan. We discussed her interventions with both my results and with my cataract ophthalmologist regarding whether she had determined it was an infection that would prevent them from performing cataract surgery. I also never felt "lesser than" as a person, which many younger doctors do. I came away with a plan for the future, as well as knowing I'd find out what the culture shows. I enjoyed my entire first experience.

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November 09, 2020

5.0

She was very thorough, and took the time to explain the situation I was in for. She also helped me get in for my follow-up even though an appointment wasn't readily available.

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November 09, 2020

5.0

The office was very prompt, and I was seen very close to my appointment time.

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November 08, 2020

5.0

Safe procedures, competent staff, timely attention, MD very interested in patient input and area of expertise. Thank you.

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October 30, 2020

5.0

She based her recommendations off of scientific studies, which I appreciated. I was also appreciated that she and I were able to bond over talking about how hard it is to be raising kids and working during the pandemic.

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October 27, 2020

5.0

Dr. Smith is a very real person and is like a friend and not just your physician. She imparts great care to her patients.

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October 27, 2020

5.0

Very personable and professional.

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October 25, 2020

5.0

I liked Dr. Smith. She took the time to answer my questions and explained what she was doing and recommending to me thoroughly.

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October 25, 2020

5.0

I liked Dr. Smith. She took the time to answer my questions and explain everything she was doing and recommending to me. I did have some issues when scheduling. The scheduler gave me a difficult time when I was scheduling the appointment and told me Dr. Smith would not be able to see me for my sinus issue. My allergist had to call the office to confirm but I still had a difficult time scheduling the appointment. Beyond this my experience was great.

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October 21, 2020

5.0

Because it falls under the umbrella of NW, MyChart, and the ability of all the disciplines of medicine to communicate and have access to all the tests/ medical history, to provide exceptional health care available.As far as Dr Smith is concerned, She gives the time that is necessary based on the medical situation. She also voluntarily copies in other doctors involved in other disciplines so that they all can provide a coordinated approach in solving the medical issue.

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October 20, 2020

5.0

Dr. Smith was very attentive, thorough and concerned for my care.

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October 20, 2020

5.0

Able to get a quick appointment with true professional care.

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October 06, 2020

3.0

She did the best she could and was very attentive

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September 30, 2020

5.0

Dr. Smith explained the procedure in great detail. She explained the condition for which I was being tested, in a way which I could understand. I was very comfortable when Dr. Smith performed the lip biopsy on me, even though I was very nervous about this procedure. She clearly has experience in this field. I plan to come back if I need further care in this area.

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September 24, 2020

5.0

She is skilled and excellent with follow through on my questions in MyChart. She's very smart and incredibly kind.

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September 24, 2020

5.0

Dr. Stephanie Smith is amazing. She is incredibly knowledgeable and caring and she thinks a lot about what can help me

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September 24, 2020

5.0

I feel she is a very good doctor

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September 24, 2020

5.0

I really like how My doctor explained my situation to me

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September 24, 2020

5.0

She was a specialist in the area I needed and was very personable. Took time to listen and understand my needs.

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September 24, 2020

5.0

Expert care and a kind doctor

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September 10, 2020

5.0

Great care and bed side manner. I also appreciate her letting me know that a resident would be joining us and asking my preferences about communication.

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September 10, 2020

5.0

Great care and service.

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September 09, 2020

5.0

knew all my history. Great concern and care

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September 09, 2020

5.0

Excellent care

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September 08, 2020

5.0

Dr. Smith listens and considers what I say. She asks the follow up questions that help me feel like I am understood. She is clear about the course of action and acts like she wants to see me healthy, not just fix the problem I've come to talk about.

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September 08, 2020

5.0

Everyone is kind and professional. I feel listened to and it seems like my doctor and her team genuinely want to help me.

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September 02, 2020

5.0

She took time explaining options

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September 02, 2020

5.0

They have an impressive operation

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September 01, 2020

5.0

Good visit, very Attentive doctor, listened to my problem, offered other direction to go to address problem.

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August 30, 2020

5.0

Dr. Smith is great at laying out all the options and details and will listen to everything you're worried about and thinking without pressuring you to hurry up so you can get all your questions answered and have a real discussion so you can get the best help you can.

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August 22, 2020

5.0

Dr. Smith exudes trust and confidence with a fantastic bedside manner.

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August 22, 2020

5.0

Thorough exam and clear options moving forward.

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August 19, 2020

5.0

Dr Smith is kind and professional.

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August 18, 2020

5.0

Dr. Smith is very personable, professional and a great listener.

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August 17, 2020

5.0

Avery caring and concern doctor.

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August 17, 2020

5.0

Very helpful and understanding

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August 16, 2020

5.0

Exceptionally skilled professional with a level of expertise and insight which I have seldom experienced. Skilled and thoughtful diagnosis for a ongoing issue that others were unable to address. Immediate care with a corrective care plan. Outstanding!

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August 04, 2020

5.0

She is very friendly and easy to talk to. .Dr Smith makes the patient feel comfortable to ask any questions.

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August 04, 2020

5.0

She is kind and knowledgeable- she took the time to listen and understand my history, my concerns and my opinions. She appeared to be an excellent teacher while training her resident ( who was also wonderful). I am confident that she can help me with my ENT issue or help me find someone who can.

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August 02, 2020

5.0

Dr. Smith is easy to talk to and I trust her knowledge and expertise. Having an issue with my left ear, she is efficient and careful not to make it too painful for treatment,

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July 29, 2020

5.0

Doctor was great

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July 23, 2020

5.0

Dr. Smith is engaging and knowledgeable. She answers questions thoughtfully. I also do not feel rushed during my appt.

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July 12, 2020

5.0

I have her a 10 because it seems like she cares about trying to figure out what's wrong with me. Other doctors have up on me sometimes after the first visit. She's giving me information and she also is going to do research on me. I love that

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