At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
PA, Dr, nurses and staff were all wonderful. We left feeling they had a complete understanding of our situation. All follow up tests were ordered immediately and we left with a full understanding of the reasons behind each one.
I have always been very satisfied with this particular physician and her office staff. This last visit was no different. I continue to see her because I am comfortable in her office and confident in her abilities.
*Dr. Pavone is always incredibly professional and thorough. I never feel like I am holding her up, despite how many questions I may have. She is very matter of fact which I appreciate, but does it with a softness that makes the conversation approachable.
Dr. Pavone has an ideal balance of getting things done quickly and efficiently without neglecting to show compassion. She answered any questions I had, gave me next-step directives and explanations for multiple options I may have in the future in a concise, matter-of-fact way, but also asked how I was handling my condition emotionally. I have full confidence in her.