At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
She is a very understanding doctor who takes the time to listen and respond with her honest opinion. No issue has blown up or under played. I always receive a weighted and appropriate response for the path forward for anything I bring up to her.
Not only is Dr. Gardner extremely knowledgable, she is capable of explaining complicated medical information in an uncomplicated, understandable way. She is thoughtful, thorough and patient. An added bonus is that she is also kind. I'm very fortunate and grateful that she is my primary care physician.
Dr. Gardner provides exceptional care. During our visit, she took a detailed history, explored current concerns, and developed a great treatment plan with me. I really appreciated her eye for assessing the big picture and formulating a thoughtful plan.
I was seen by Dr. Casey Gardner for the first time. She reviewed my history thoroughly, explained exactly what she was going to cover, procedures she was performing and how I was doing overall. She was very welcoming, caring and professional.
Dr. Gardner is one of the absolute best doctors I have ever had. She listens, has a great demeanor, and exudes knowledge. She has gone the extra mile for me in the past and that's rare in today's healthcare arena. She is a gem!
She moved at my pace carefully considering what I was comfortable with. She made sure to talk through everything I needed to know about my care. Dr. Kasey is a great listener and just maintains a great vibe with you in the room.
I really love my doctor, she's great! There has been virtually no waiting time before my appointments. I like that there is imaging, urgent care and a Walgreens in the same building. As well as parking.
Attentive, considerate, prompt, friendly and explains everything really clearly. Dr. Gardner has always been straightforward in my care and addressing any health needs or concerns effectively. She's thorough yet efficient....I don't feel like I have to waste hours of my life trying to get care like I have with some past doctors & offices. Highly recommend!
Access to Care: I've had to change doctors 3 times in 5 years because of lack of availability (ex no openings for 3+months). Not Patient or Care Focused: Too much focus on following rigid processes and collecting data for medical records. Doctors should look and listen to their patients, and use patient appropriate clinical judgement over adhering to quality measures. Three of my last 4 appts with Northwestern were not a good use of my time and money. After my appt on 9/29, I've decided I will no longer seek any care services at Northwestern and will not recommend to others.
She is so incredible - personable, thorough, and tailors the care to what you need. I felt really listened to and she offered answers and solutions for things that are specifically pertinent to my life.
I am looking for an overarching, well-balanced, positive experience. Dr. Gardner has the medical expertise, compassionate demeanor, and friendly, approachable personality that puts me at ease; not an easy combination to find, in my experience, where a primary care physician is concerned. She had me at, \Hi
Dr. Gardner is a wonderful clinician. She put my mind at ease the moment she walked into the exam room. She was thorough in my examination and also had great bedside manner. I could tell she was quite knowledgeable but also patient centered. I will definitely be back for all my primary care needs.
Overall my experience was excellent. I thought the check in process and my appointment was quite efficient. I was also pleased with the COVID precautions. The only feedback I have is to have the schedulers have better communication with the clinic team. I had made a simple scheduling change and had to call several times to get it sorted out.
She is compassionate, truly listens and works to make me feel included in my health decisions. She explains everything clearly and asks questions to ensure she has all the necessary information. Most of all, I believe she is genuinely invested in me.
The staff, including intake and screening were friendly, patient and prompt. .Dr. Gardner is an attentive practitioner, and makes every attempt to be of service to patients. She is kind, and thoughtful.
Prompt, very helpful, encouraging, knowledgeable, friendly, informative, put me at ease, and also tops time and inquired about what.Had happened and explained my alternatives in terms of.Treatment. ..Loved her people skills. Great experience. Thanks.
Dr. Gardner, shows lots of care and concern for her patients. She listens , she answer your questions, and she ask questions about how are during with meds, and any other feeling that you might have. She make you feel very comfortable. And not only do I think she a great Dr. I think she's a great human being.
Dr. Gardner is amazing. She was so thorough and caring with all of my concerns. She was able to also refer me to great resources for additional help which was a huge relief to me since I am new to the area and didn't know where to begin! I highly recommend her!
Dr. Gardner is responsive, considerate, thoughtful, and rigorous. She provides thorough, but direct and quick analysis of the issues and offers great advice and solutions. Her advice has always led to an improvement in my condition. And she obviously cares about her patients and is a tireless advocate for us.
Very responsive to my email in MyChart, quick follow up and scheduling an in person visit. Dr Gardner was patient, detailed and diagnosed my condition thoroughly. She walked through the care treatment and gave me much comfort.
I've always had pleasant interactions with the staff at northwestern. I really like how personable dr Gardner is. It feels more like a conversation rather than a lecture. She understands that there are many factors to health and all people are different. I feel respected by her.
I changed general physicians to Dr. Gardner after meeting her with my partner on his initial visit. She is kind, takes her time, listens closely, reiterates concerns and devises personalized treatment plans.
My PCP, Dr. Gardner was so kind and caring on our telephone visit. I know that she was taking my concerns seriously, and she really took into consideration how worried I was. She's the best, I honestly couldn't ask for a better doctor.
Dr. Gardner is my favorite doctor I've ever had in my entire life. She's patient, kind, relatable, and thorough with her work. I always feel like I'm being cared for efficiently and effectively. I was actually recommended to her by a friend and have passed on that recommendation a number of times! She's really that amazing!
I feel so lucky to have Dr. Gardner as my primary care provider. She is (of course) smart, but also competent and kind. From my first meeting with her, she has treated our relationship as a long-termed partnership. She is honest and reliable. I can always reach her. She is a gem.
Having several medical issues, I expected Dr. Gardner to have to rush through some of them. Not so. Each condition was thoroughly evaluated. Remedies and resolutions were suggested. Where needed, referrals were given. Her overall knowledge and diagnostic abilities are impressive. In summary, Dr. Gardner is empathic, attentive, and knowledgable. I feel fortunate to have her as my primary care physician.
De Gardner is an amazing doctor! She makes me feel comfortable, she is very thorough in explaining everything she is doing, and she listens to me and really believes all of my feelings. On top of being a wonderful doctor- she is in revolt emotionally intelligent.
She is empathetic, incredibly knowledgeable, takes the time to get to know you, and explains everything carefully to be sure you understand. I feel like I am truly part of the process of taking control of my health when I talk to her.