At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Marks made it easy to understand the medical issue and the plan of treatment up front so that I could understand and be compliant with the treatment regimen. his effort to put everything in layman's terms made a huge difference
Dr Marks has my every confidence. He is everything a Dr should be, clear, informative, empathetic. Since I have been in his care my condition has improved 95 percent, and his management of my future care has me at ease. NW is lucky to have him.
I never complete surveys. I was SO happy with our experience with Dr. Marks that I had to fill this out and will highly recommend him to other parents. The care he showed my daughter who was very scared about having her warts treated was remarkable. He was friendly, asked questions about her camp, showed gentleness when handling her warts, and generally just made a potentially awful experience a very positive one. He has excellent bedside manner.
Dr. Marks has a great manner with which he treats patients. He is not an alarmist and makes me feel at ease. I tend to worry a lot about my health and skin in particular and he takes his time, is very conservative and realistic about my care. He is willing to work with me to ease my worries and will see me anytime I am concerned about a mole. I always leave my appointments feeling relieved and calm and he always talks to me in a way that is easy to understand and kind. He never makes me feel stupid for asking questions or being worried.
Dr. (Benjamin) Marks was professional, personable, courteous, and efficient. A great health care practitioner. I had a mole that had changed color. It was removed expeditiously and autopsied. Office called about a week later as a follow up that it was benign.
Dr. marks is very friendly and personable. he is also professional and knowledgeable. I like how efficient he is. a few things I asked about could have been explained a little bit more, but they weren't something to worry about so I guess it isn't a big deal. I didnt know what would happen after a minor treatment was done when I left the office. So, I had to send a message asking about it the next day when i was concerned. the message was quickly responded to though. also, in general, i would like to know if there is anything I can do to improve when I go to doctor or have a 30-60 second summary; however, it could be my fault fault for not asking.
He is excellent. He takes time to address any concerns you have, explains things, and is concerned about overall health. makes you feel very comfortable. I would definitely recommend him and have already done so.
Dr Marks spent time with us, addressing each of our identified problems. He gave us treatment options for my child's acne... allowing us to decide. He was great, and far less rushed this time than he usually is!!
I think Dr. Marks is the best!!!! I have told the world about him, so it's a little trickier to get in quickly to see him. He is so professional, and brilliant. I trust him with everything related to dermatology!