At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I had a very good experience with Dr. Grebenciucova. She seemed professional, knowledgeable, and did not order unnecessary testing. She addressed all of my concerns appropriately and I did not feel dismissed.
Dr. G. was very thorough and made sure she explained every step of the exam. When she advised me to go to the E.R. she made sure I understood why it was necessary to go there. Made sure I understood all the medical jargon.
She is good neurologist. One thing I absolutely did NOT appreciate at was being shouted at by Dr.G the moment she walked into the room I was waiting in. I was in pain, and the least thing I want is a doctor shouting at me for sending her a message about a symptom she does not specialise in. I just wanted to have every angle covered, but ot appears the doctor lost it. Could have been avoided. Otherwise, she is good, clear and caring.
Prior to my appointment, I was concerned about having enough time with the doctor/feeling rushed, but I found that she really took a good amount of time with me, listened to my concerns, and I did not feel rushed by her or that she was in a rush at all!
I was honestly surprised by how long the appointment slots were at neurology. In other experiences at Northwestern, the appointments have been relatively impersonal, quick in-and-out visits, whereas I was able to talk with Dr. G without feeling rushed. However, there is one instance that I am a bit bothered by - I received test results indicating the possibility of an autoimmune disorder and was told this via email right before the offices closed for the weekend. As someone with a known history of anxiety and depression, I didn't appreciate being left hanging and scouring the internet all weekend, let alone a phone call instead of an email. I appreciated being told this information promptly, but it felt as though little concern for my potential response was considered.
I was extremely impressed with Dr. G. She was calm, professional, and so positive. I felt she took the time to listen to me and did not rush through my appointment. I was extremely impressed and I am excited to work with her further.