At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Very academic presentation. He had read some of my past history prior to entering the exam room, making me feel he had prepared for the appointment. He was recommended by my cardiologist as a good fit for my specific needs. He ordered procedures relevant to my history and my concerns for a treatment plan. He presented several options for treatment and explained the reasons. He answered a number of questions I had prepared. Moving forward I am hopeful his expertise will provid me with an improved quality of life!
Reputation of NMH. Past history of my medical care thru NMH physicians. Proximity and convenience of off site appointments. Referral from my cardiologist as a reputable source to pursue treatment options for an existing condition. Confidence I will receive the most up-to-date competent assessment in a speciality area. Further, that an individualized treatment plan will be based on the medical evaluation pending test results.
Dr. Lin presented my diagnosis and options for treatment in terms that I could understand. He also took the time respond to all of my questions which I greatly appreciate. The follow-up from his team on the next steps for myself was handled with the appropriate amount of urgency required.
I have been going to Dr Lin for several years and not to happy that they keep moving him around because I like the way he works with you and he makes sure you understands what he is saying. I'm 87 yrs old and maybe you will understand what I am saying one day (thank you very much)
Every employee & professional have been very courteous & helpful. All questions answered in a caring way. No attitudes & very happy to take their time w me. Never been treated in such a proper & professional way.
Dr. Lin and all staff helped eradicate my fib with cryoablation in 2015. I am grateful for all of them, but especially for Dr. Lin's expertise in this field and his collaborative approach to patient care.