At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Caprio has been great to work with. She listens, is patient, and answers questions clearly and directly. She offers very clear explanations and advice. She has a very welcoming demeanor about her and makes her patients feel comfortable. She really seems to care for her patients.
Every neurologist I have used (approx 6) has been very capable and caring. They study my issues prior to our meetings and do not just spout platitudes. E.g., I visited Dr. Fan Caprio last week. 2 hours prior, I had some blood tests done for my cardiologist. Dr. Caprio picked them off in our meeting, and described to my wife and me why they looked good. I have been very pleased with our neurologists.
She was 30+ minutes late to our telehealth appointment and her bedside manner could use some improvement. I'm sure she just may have been having a busy"stressful day - and maybe was trying to make up time because she had an appointment after mine.
Dr Caprio seems we'll informed, asked questions and was willing to listen before suggesting a course for follow up. She was well prepared having reviewed films of my condition before our meeting. She is very competent.
Check-in friendly thorough n only waited 3-4 minutes before shown to room . Very clean. Dr Caprio friendly, attentive n extremely thorough. She explained everything! Didn't have to ask many questions as she had covered pretty much everything. Also I did not feel rushed. It was a relaxed visit for me. Hope she stays there at MNH.