Murad Alam, MD

Murad Alam, MD

4.5 
586 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Mohs Surgery

Secondary Specialty

Insurance

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Accepting New Patients

Practice Focus Areas

Education

Medical Education:
MD, Yale University School of Medicine - 1996
Internship:
University of Michigan Health System - 1997
Residency:
New York Presbyterian Hospital (Columbia Campus) - 2000

Board Certifications

  • American Board of Dermatology - Dermatology (Certified)

Faculty Profile

Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Physician Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.5
4.5 

586 Ratings

Reviews from Patients

217 Reviews

November 15, 2020

5.0

Dr. Alam is excellent... he has a very kind bedisde manner, he always lets the patient know what's coming next, he speaks confidently.

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November 15, 2020

5.0

The entire team was very professional, and when I needed a referral and appointment for further work that day, they took care of all the details. Wow!

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November 14, 2020

5.0

He was nice and worked very quickly

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November 14, 2020

5.0

Everyone was nice, seemed very capable & were very quick. However the start time of my appointment was late by at least 1 1/2 hours which is a long time to wait in a waiting room during Covid

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November 13, 2020

5.0

Excellent treatment. Staff was informative.

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November 13, 2020

5.0

They did a very good job on my procedure and they all have good bedside manners.

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November 11, 2020

5.0

Very nice staff

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November 11, 2020

5.0

I understand that they are busy but I think if they are running over an hour behind they should call so we don't have to wait so long in the office

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November 11, 2020

5.0

Felt very competent in his ability and discussed what was being done during procedure

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November 11, 2020

5.0

Very pleased with care I have received and procedures performed

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November 11, 2020

5.0

Good doctor

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November 11, 2020

5.0

Professional staff, great doctors...they all explained everything they were doing..

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November 11, 2020

3.0

No respect for my time, always running late, every time I've had an appt I waited 30-60 mins. Don't schedule so many people if you can't manage the number.

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November 11, 2020

3.0

I had a 1:00 appt and didnt get to the room until 1:30. I think the staff is fine there is just no respect for my time!!!

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November 11, 2020

5.0

It was really good that he took the time to carefully explain everything related with my case.

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November 11, 2020

5.0

Everything was excellent

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November 11, 2020

5.0

Very thorough

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November 10, 2020

5.0

Dr Alam took the time to answer all my questions and provide thoughtful explanations and insights so I truly understood everything and felt set up for success. I didn't feel pressured into making decisions I wasn't comfortable with and it was made clear that I was the driver of my care. A previous dermatologist I saw gave me misinformation and set me down an unnecessary path to see a plastic surgeon that made me feel rushed and uncomfortable. Dr Alam was very patient when it called for it but very quick and efficient when needed. I felt total trust in his knowledge and expertise and had the impression that him and his team truly cared about what was best for me. They listened to my concerns and offered concrete solutions. They never made me feel embarrassed or ashamed. I truly am so grateful beyond words for their expert care!

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November 10, 2020

5.0

I could not be happier with the care I experienced at NM Derm. I went to another provider first and didn't feel comfortable with my visit or the plan for care so I decided to try scheduling a visit here. The difference was like night and day. Dr Alam and all his staff were kind, informative, patient, capable, understanding, efficient, and just downright wonderful. Dr Alam took the time to answer all my questions and provide thoughtful explanations and insights so I truly understood everything and felt set up for success. I'm so thankful I came to them!

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November 10, 2020

5.0

Dr Alam has been taking care of my hull for over a decade - I'm still alive and hope to have many more years than my skin-state might indicate.

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November 10, 2020

5.0

competence, professionalism, courtesy

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November 09, 2020

1.0

After waiting 2 hours in reception, I was brought into an exam room for my procedure. The nurse numbed the area and said dr alam would be right in. After another hour, I still had not been seen and the nurse could not give me an idea on the timing. This is unacceptable.

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November 09, 2020

5.0

Good bedside manner

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November 09, 2020

5.0

Very professional staff

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November 09, 2020

5.0

Polite, caring, explains everything.

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November 09, 2020

5.0

Very thorough, friendly, caring.

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November 08, 2020

5.0

Even though I got referred to another doctor for the procedure wrap up, his team went above and beyond to follow-up with me post procedure. I had some minor issues post procedure and they were very responsive and diligent in follow-up.

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November 08, 2020

3.0

Alam was nice, but his nurses are negligent. I spent a lot of money and expect better care. I will not return for this treatment here.

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November 08, 2020

4.0

Wish a plastic surgeon had been used to stitch up my scar. He was kind, personable, trustworthy and very informative as well as apologetic for being late. Score would've been higher if not late and stitching technique would be more cleanly executed. He's great otherwise!!!

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November 08, 2020

4.0

The wait time for my appts in this department (over an hour for both my visits) is unusually long compared to other doctors at NW. the staff are helpful to suggest appts on certain days are better than others, but my work schedule doesn't allow for certain concessions. Be great if it was consistently better all around, no matter the time or day. My first appointment was first thing on a Monday morning and I waited 1 1/2hr, the second was on a wed at 1p. I can understand with other appt late the afternoon one being longer, but I was told at the first appt the second appt would be quicker! So prob best not to promise anything.

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November 07, 2020

5.0

He is a wonderful doctor with experience I trust.

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November 07, 2020

5.0

I felt the communication was good.

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November 07, 2020

5.0

His team was outstanding.

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November 06, 2020

5.0

Dr. Alam is an outstanding physician. He's a great person, too.

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November 06, 2020

5.0

Dr. Alam and team are just the best.

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November 06, 2020

5.0

Very good manner, good at what he does

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November 06, 2020

5.0

Everyone is good at what they do

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November 06, 2020

4.0

The initial nurse, and PA were attentive and did a wonderful job. It was obvious that Dr. Alam wanted to be in and out of the room quickly. He was thorough during the procedure but left the room without even speaking to me to summarize things. This sounds petty - but it was an odd way to finish the experience.

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November 06, 2020

5.0

He was very efficient. Can't comment on his artistry until I see what my ear is going to like in the ensuing months

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November 04, 2020

5.0

Excellent bedside manor

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November 04, 2020

5.0

Dr Alan and his PA were super attentive to my concerns.

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November 04, 2020

5.0

Personable, Knowledgeable, takes time to answer questions

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November 04, 2020

5.0

Caring, explain procedure, answer questions

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November 03, 2020

5.0

Very professional

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November 03, 2020

5.0

Because he helped my husband so much!

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November 03, 2020

5.0

Great Doctor and staff.

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November 03, 2020

5.0

Attentive, explained procedure clearly . Everyone was courteous and cheerful.

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November 03, 2020

5.0

He was very polite. He has a soft, gentle voice, which is very calming and reassuring.

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November 03, 2020

5.0

He's meticulous. Compassionate

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November 03, 2020

5.0

Very professional & compassionate.

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November 03, 2020

5.0

Dr Alum was very careful and caring. The PA and assistant gave me plenty of time and answered all my questions.

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November 02, 2020

5.0

Professional in all respects. Explained all aspects of the procedure. Great bedside' manner.

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November 02, 2020

5.0

Professional, knowledgeable, and friendly staff.

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November 02, 2020

5.0

Good personality. But could spend a little more time with patient before procedures.

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November 02, 2020

5.0

Knowledgeable staff.

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October 31, 2020

5.0

As I mentioned he was very nice, took his time and answered all my questions.

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October 31, 2020

5.0

No waiting. Very thorough Doctor with a very nice personality. All the staff was pleasant, especially Jenell.

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October 30, 2020

5.0

He is great at his job.

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October 30, 2020

5.0

Quality of care by all involved with the process.

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October 30, 2020

5.0

He was friendly and kind. He made sure I was comfortable. One of the patients in the Mohs waiting room drives from Joliet because he feels Dr. Alam is the best. He had had sixteen Mohs procedures.

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October 30, 2020

5.0

Everyone was very kind, patient and efficient. I had great confidence in the doctors.

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October 28, 2020

5.0

Very professional and friendly

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October 27, 2020

5.0

He is good and full of knowledge.

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October 27, 2020

5.0

The doctor and PA were friendly. On the other hand, the waiting time to see the doctor was a bit too long

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October 27, 2020

5.0

Excellent physician"knowledgeable and patient and thorough

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October 27, 2020

5.0

Knowledge and care of entire staff

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October 27, 2020

5.0

He was very caring and informative

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October 27, 2020

5.0

My doctor and nurse were amazing and attentive.

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October 27, 2020

5.0

Same

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October 27, 2020

5.0

Dr Alam, as well as the entire staff were excellent!

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October 27, 2020

5.0

Very responsive to my concerns

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October 27, 2020

5.0

Very attentive, good care and very clean

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October 26, 2020

5.0

Reputation and quality of work

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October 26, 2020

5.0

Professional, friendly, great care

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October 26, 2020

5.0

Professional, efficient

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October 26, 2020

5.0

He was excellent. My only complaint was the wait time.

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October 26, 2020

5.0

The front desk people, nurses, PA, and physician were all great but I waited an hour and a half for an appointment that they rescheduled on me. Also the man I was sitting next to was scheduled for an appointment at the same time as me with the same physician.

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October 26, 2020

4.0

Dr. Murad Alam was nice and answer the questions i had.

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October 26, 2020

4.0

The wait time was long. My appointment was at 10:30 and was seen till 12pm

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October 26, 2020

2.0

My appointment was 2 hours behind, waited for over an hour once I was called back.

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October 26, 2020

5.0

I like the doctor and his staff very much. Today there was a two hour delay however, so hopefully that won't occur in the future

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October 26, 2020

2.0

He was very nice and efficient, it's just the wait time that's really bad.

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October 26, 2020

2.0

I feel like their office might need an update on their day to day logistics and procedures. First, when I called to schedule an appointment, the woman who assisted me was not friendly and didn't explain anything at all about what the procedure would be, if I would get stitches, etc. I also didn't receive an email notification or text message reminding me of my appointment. Second, I get to the office on time and she already said there was an hour wait for everyone coming in. It took them 3 hours until I was able to get the procedure done, after hour 2 of waiting, I was finally taken back to a room where they numbed me, but had to ask for them to numb me again since I had to wait an hour for Dr Alam to come in and do the procedure. The nurse assistances were friendly and nice, in addition to Dr Alam, it's just the wait time that really was a killer.

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October 26, 2020

3.0

He was 2 hours late.

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October 26, 2020

3.0

I was there 2.5 hours for a 5 minute procedure

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October 25, 2020

5.0

Dr Alam seems very competent and his bedside manner was great! I highly recommend him.

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October 24, 2020

5.0

We have had a good experience with Dr. Alam

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October 24, 2020

5.0

I've actually recommended a family that is now patients.

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October 24, 2020

5.0

I actually recommended NMH dermatology to people who are now patients.

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October 24, 2020

5.0

Dr Alam is the best

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October 24, 2020

5.0

Doctor and physicians assistant very qualified and informative

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October 22, 2020

5.0

He is good and remembers you

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October 22, 2020

5.0

Dr Alam is good

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October 22, 2020

5.0

Been coming to him for years. Trust him.

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October 22, 2020

5.0

Professional and capable

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October 21, 2020

5.0

Great bedside manner. Meaning they have a personality.

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October 21, 2020

5.0

From the assistances to the dr Alam great service

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October 21, 2020

5.0

I'm confident I'm receiving the best care, both in discovering and treating.

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October 20, 2020

5.0

Kind and thoughtful.

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October 20, 2020

5.0

Kind and thoughtful staff. Super professional. Easy to get an appointment.

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October 20, 2020

5.0

He is smart and has good bedside manner and is a good doctor. I did however, have to wait 90 minutes for him to show up for my procedure!

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October 20, 2020

5.0

Great doctors

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October 20, 2020

5.0

Dr alum is perfect

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October 20, 2020

5.0

Love dr alum

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October 20, 2020

5.0

Very professional and explained process clearly.

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October 20, 2020

5.0

Appt. was started on time. Everyone was courteous and professional.

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October 20, 2020

5.0

Seemed to care about me as a patient. Explained the procedure well.

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October 20, 2020

5.0

On time. Knowledgeable & caring.

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October 18, 2020

4.0

Dr Alam performed the first laser procedure, he was in and out of the room within minutes and I did not get a chance to ask my questions.His PA, Jamie performed the second laser procedure and was far more helpful and provided a good understanding of the next steps. She also replied to my emails in a timely manner.

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October 17, 2020

5.0

He is efficient, talented and masterful

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October 17, 2020

5.0

He was very clear on what he was doing and also on my follow up care. He was also personable.

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October 17, 2020

5.0

I liked Dr. Alam's approach and demeanor. I had to wait 90 minutes which was surprising.

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October 16, 2020

2.0

My time with Dr. Alam was extremely limited. His fellow sewed me up.

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October 15, 2020

5.0

Very detailed oriented very personable

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October 15, 2020

5.0

Staff is very professional

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October 14, 2020

5.0

He's the best

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October 14, 2020

5.0

The results are as promised and the experience is quite reassuring. Dr Alum is personable and informative This is not always the case with high level docs

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October 14, 2020

5.0

Gives clear procedures and after care

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October 14, 2020

5.0

Professional

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October 14, 2020

5.0

Good bed side manners and took time to explain my condition.

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October 14, 2020

5.0

Quality healthcare with very qualified physicians and support professionals.

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October 14, 2020

5.0

Great practice

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October 14, 2020

5.0

Appreciated his explanation and calm tone

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October 14, 2020

5.0

Professional staff at every level

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October 14, 2020

5.0

He was very professional and also friendly.

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October 14, 2020

5.0

Great people. I felt that they were very competent and also considerate of my needs and concerns!

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October 13, 2020

5.0

This was the first time I met the doctors (Alma and Lee) and the nurses in dermatology. All made me feel comfortable and all seem concerned. Doctors Alma and Lee were very friendly, had a sense of humor, and made me feel at ease. Yet they were professional and made me feel confident in their abilities in performing my Mohs surgery. They are an asset to your organization.

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October 13, 2020

5.0

Everyone is exceptionally caring. The medical team members listen and respond to all questions.

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October 13, 2020

5.0

Dr. Alam and his care team took the time and careful care towards my procedure and care plan. Thank you so much for such a hard working and dedicated team!

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October 13, 2020

5.0

Very attentive

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October 13, 2020

5.0

Knowledge of staff

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October 12, 2020

5.0

very good care

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October 12, 2020

5.0

on time quality care and compassion, what has come to be a standard with Northwestern Medicine

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October 12, 2020

5.0

He kept me waiting for 1-1"2 hours. He claims that effective November 1, 2020, his scheduling will be more efficient. His professionalism and bedside treatment are excellent. His knowledge and explanation of the procedure and the cause was helpful and comforting.I AM GRATEFUL to him and his staff.Thank you!

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October 12, 2020

5.0

Both Jenelle G, RN, and Jamie, PAC, were very proficient and informative. They managed to keep me informed when Dr. Alam kept me waiting for 1-1/2 hours. I felt taken care of and in competent hands. I AM GRATEFUL to them.Thank you!

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October 12, 2020

5.0

Very professional and answered every question

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October 12, 2020

5.0

The physicians and staff were great. The waiting time was not

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October 11, 2020

5.0

What is there to say? He is the man. His intelligence and wisdom can span from strategy for the profession to choices under pressure and world-class surgical craft. He is a human and treats his patients as if they were too.

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October 11, 2020

5.0

Skill, teamwork, skill, skinside manner, thorough, cares about me, knows me, cares about my appearance and dignity, skill at all levels. Like a well run aircraft carrier -- hazardous and safe.

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October 11, 2020

5.0

Dr Alam is terrific

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October 11, 2020

5.0

Excellent treatment. Weight time is horrendous

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October 10, 2020

5.0

He is clearly medically superior. He listens to you and evidences real caring about your issues.

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October 10, 2020

5.0

The doctors and entire medical team is excellent. This is premium care you can trust.

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October 10, 2020

5.0

He gives great care very attentive to his patient

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October 07, 2020

5.0

He did a great job

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October 07, 2020

5.0

From check in to check out everyone was awesome. The lady who checked me in the nurses and doctors all did a great job!! Very kind and professional. Thanks everyone

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October 07, 2020

5.0

Dr. Alam is highly professional specialist and a very compassionate man.

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October 07, 2020

2.0

Ridiculously long wait times, little time spent with the physician.

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October 07, 2020

3.0

While Dr. Alam was very nice, I felt like he completely rushed through the procedure. As this was my first laser treatment, it would have been nice if he had walked me through the process and explained what it would feel like and post-procedure considerations I should know about. He was in and out of the room in less than 5 minutes, and it felt like the patient care was lacking.

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October 07, 2020

5.0

So friendly, made me feel calm and confident in his care

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October 07, 2020

5.0

Amazing providers - my nurse Nicole was great

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October 06, 2020

5.0

Very pleasant and knowledgeable.

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October 06, 2020

5.0

Too many patients booked at the same time, my procedure started an hour late and it was an early apt. Dr Alum was great though.

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October 06, 2020

5.0

The doctor was so concerned and attentive and knowledgeable.

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October 06, 2020

5.0

Showed genuine concern for my wellbeing, clearly explained treatment

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October 06, 2020

5.0

Friendly staff, showed genuine concern for my wellbeing. While I experienced significant delays in previous visits, this one was timely.

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October 06, 2020

5.0

Explained everything, let me ask questions and made me feel very comfortable about my procedure

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October 06, 2020

5.0

They are great at what they do!!

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October 03, 2020

5.0

I was treated well, no one pressured me to get treatment. They did a good job on the treatment and communicating with me. I already told a friend this dermatologist name.

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October 03, 2020

5.0

I was treated well, no one pressured me to get treatment. They did a good job on the treatment and communicating with me. I already told a friend this dermatologist name.

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October 03, 2020

5.0

Dr Alam is extremely skilled and personable. He is my favorite member of the NM staff notwithstanding the long waits.

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October 03, 2020

5.0

Dr. Alam is not only extremely knowledgeable and highly skilled as a surgeon he is very caring and considerate towards his patients. I would give a core of 11 if I could!

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October 03, 2020

5.0

The entire staff is very caring and skilled at their job. I have always been treated respectful and with concern for my situation.

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October 02, 2020

5.0

A skilled expert

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October 02, 2020

5.0

Excellent attention from doctors and nurses

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October 02, 2020

3.0

I ccan't give anything more as I have barely even seen him and he has barely said two words to me. I appreciate his staff though and I think they do a great job.

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October 02, 2020

5.0

I appreciated the patience of the doctor and the doctor's staff and their attention to my questions and my issue.

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September 30, 2020

5.0

Bedside manner overall care

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September 30, 2020

5.0

great care from entire team

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September 29, 2020

4.0

It was just an initial consult but he seemed knowledgeable

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September 29, 2020

5.0

Efficient and professional.

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September 29, 2020

4.0

Once I saw Dr. Alam, I was pleased. But unacceptable to wait 2 hours in the waiting area.

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September 29, 2020

4.0

I had to wait 4 weeks to see Dr. Alam. I had a 1:00 PM appointment today and finally got into the exam room at 2:30 PM With the exam and two small biopsies my total time was almost 3 hours. I can appreciate the Dr. running late, but i should have be given a phone call, making me aware that he was running 90-120 minutes. I drove all the way from Palos Heights, so I did not want to come back downtown. If I was made aware of the lengthy delay, i would have rescheduled, instead of waiting 2 hours. My time is as important as the Dr's.

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September 29, 2020

5.0

Great doctor

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September 29, 2020

5.0

Good doctors

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September 29, 2020

3.0

Once I finally saw Dr. Alam, he seemed knowledgeable and kind but the stress I dealt with from the extreme delay was not something I want to experience again.

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September 29, 2020

5.0

He did an amazing job of making the surgery procedure painless and stress free.

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September 29, 2020

5.0

Excellent, attentive care from everyone I encountered today.

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September 28, 2020

5.0

Very professional staff and personable nurse and doc

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September 28, 2020

5.0

Am confident in his skill and ability

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September 28, 2020

5.0

This time, I had to wait an hour after being admitted to my room for the doctor to do the surgery

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September 28, 2020

1.0

Waited for 2.5 hours the first time, waited again 2.5 hours on my follow up appointment. Highly unprofessional and rude to keep people waiting so long

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September 28, 2020

1.0

As you send me this survey, I am still sitting in an examination room 4 HOURS. & 15 min later. No explanation, no information. An assistant was sent in to finish my procedure. I notified the staff that I had another Dr appt At 1:30pm. I arrived here at 9:30am and was told that Dr Alam was running behind. Over 4 hrs? Unacceptable! I heard other patients complaining about the extreme delays from previous visits. Give patients an option to re-schedule or SCHEDULE FEWER PATIENTS. '

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September 28, 2020

1.0

He should not have had a nurse talk to me in the waiting area about changing what I was there for. That's a consultation for a doctor that has examined me. He is obviously overbooked and all for the money. Not about the patient. Extremely disappointed.

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September 28, 2020

3.0

My visit was fine and I think the procedure was likely effective but I had to wait for two hours after my appointment time to be seen. Also, Dr. Alam first told me that the procedure would feel like a rubber band snapping against my skin (I.e. not that painful) but right before I started asked if I was ready to scream(?). I had a pretty traumatic facial injury in June and have a lot of anxiety around anything surrounding my face. Dr. Alam was treating the scar from that injury and his bedside manor just didn't make sense to me.

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September 27, 2020

5.0

Have been a patient of Dr. Alam for years.He is simply the best!

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September 24, 2020

5.0

Very personable listens and understands concerns

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September 23, 2020

4.0

Personable and efficient.

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September 23, 2020

5.0

Good staff but very busy

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September 23, 2020

5.0

The staff was so accommodating and professional. The procedure was painless. Made me feel at ease and relaxed.

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September 23, 2020

5.0

The staff was so professional and calming. They explained everything thoroughly and make sure I was comfortable and at ease.

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September 23, 2020

5.0

He was informative and empathetic.

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September 23, 2020

5.0

Dr Alan and his staff were very kind, thoughtful and professional.

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September 23, 2020

5.0

This is a pre-existing condition which was being overseen when I previously lived in D.C. My doctor there was against operating, and my new doctor thought it should be operated on. The specialist I saw today agreed that it might be possible to treat the area affected with medication, which I shall be doing.

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September 22, 2020

2.0

Dr. Alan is a great guy and excellent physician, I would recommend both him and his staff in a vacuum. But in light of the long wait time, I cannot recommend this office to anyone.

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September 22, 2020

2.0

Dr. Alan was fantastic and all other staff were very nice, but the wait was ridiculously long. I waited for 2 hours in the waiting room and then another 45 minutes in the room. It was 6:30pm by the time I left! A doctor's office visit should never take 3.5 hours!

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September 22, 2020

4.0

I like Dr. Alam but he's always so behind. He left the room as I was asking a question post-procedure making it clear he had other places to be. He does have a good demeanor with patients, but I've been in several times and he always acts like I've never been there before.

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September 22, 2020

4.0

It's always a long wait to see the doctor - when you finally see them, they have to rush.

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September 21, 2020

5.0

excellent

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September 21, 2020

5.0

He listened to my concerns and patiently addressed each one

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September 21, 2020

5.0

Waited 2.5 hrs after scheduled appt time but staff is good

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September 21, 2020

5.0

Dr. Alum made my visit easy with a little bit of humor while keeping it professional. I felt relaxed and confident that he would do a great job.

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September 19, 2020

5.0

Dr Alam is great.

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September 19, 2020

5.0

He is a skilled and caring surgeon.

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September 19, 2020

5.0

The staff was caring and competent. Appointments were on time. Instructions upon leaving we're in print and were explained to me.

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September 18, 2020

5.0

Appears to work well with fellows, residents, staff. Answers questions. Nice sense of humor.

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September 18, 2020

5.0

Caring, responsive to concerns.I would tell people that the Mohs surgery process takes a long time, but you leave knowing all cancer has been removed.

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September 18, 2020

4.0

He is way overbooked.His work is excellent, however.

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September 18, 2020

4.0

Way too busy. Too much going on which gives the patient the feeling of being just a number.

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September 18, 2020

5.0

Friendly, Professional, Knowledgeable, Explains Procedure & post care well

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September 18, 2020

5.0

Professional, explain procedure & reason why & post procedure care & followup.

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September 16, 2020

5.0

Conservative and thorough approach to surgery.

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September 16, 2020

5.0

Friendly efficient care but would liked to have better information about procedure logistics.

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September 13, 2020

5.0

He seemed very professional yet also personable. He seemed pleasantly willing to explain everything.

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September 08, 2020

5.0

I've been with Dr. Alam for many years along with my husband and best friend. He is the most respected and well know in his field. Thank you!

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September 06, 2020

5.0

I felt he was very careful and thorough in his treatment of me and friendly to talk with.

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August 24, 2020

5.0

He is an excellent physician. But he also has a warm, charming manner that makes it easy for the patient to relax and feel comfortable.

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