At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Kiehn has been very caring and thorough in her arriving at a diagnosis and in her subsequent care for me in trying to combat my pain. We are starting to see positive results, for which I am extremely grateful.
Dr Kiehn is most knowledgeable and approachable. She always takes the time to answer my questions. I feel confident with decisions knowing that she knows my medical history well. She always answers portal inquiries in a prompt manner.
She's kind, attentive, smart and professional. She listens well and answered questions. She never seems rushed. She explains the diagnosis and the types of treatment plans. I feel I am part of the conversation and can make decisions regarding treatment. She and her staff answers my messages quickly through my chart or will call me immediately when I'm having a problem.
I have been seeing Dr Kiehn for about 5 years. She has always been thorough, caring and answers all my questions. The infusion staff are wonderful, caring and assure my comfort during the infusions. Drs other staff are prompt and helpful and checking in and out is done by a pleasant, helpful staff.
I have to have a appointment every 3 months so we can keep up with how the meds are working and when everything is working ok it is nice to be able to talk without leaving the house right due to family needs
Dr. Kiehn has an excellent Professional Bedside manner; she is caring, attentive, and thorough in her exams; she takes the time to discuss current recommendations as well as future options. I feel like I am in great hands medically and extremely comfortable in her care.
Katherine takes the time to speak to me about all my health issues to make sure we cover all everything so that she knows how to proceed with my current condition and make sure I receive the best quality of care and medicine . She always gets back to me regarding my test results and where we go from that point and beyond. I truly like her bedside manner.
I absolutely love Dr Kiehn she's amazing. Best Rheumetologist I've ever had. I've referred my father and aunt and countless others as well. She listens... her treatment plans help keep me moving and though we know this isn't something I will â€šÃ„Ãºrecoverâ€šÃ„Ã¹ from she keeps me on a path that helps me stay comfortable the best we can.
Though I haven't really liked the office set up and staff when checking in and out since the big change. It seems so cold and impersonal. I much preferred the old Lobby and staff. But... I love the nurses and of course I love my doctor!!
Dr. Kiehn was very punctual, took her time to listen to my story, she had already read my labs before our appointment so she was well prepared. Had a diagnosis and explained our plan of action. She's also very responsive on the portal as far as questions that came up after our appointment. She was also caring and understanding.
Dr. Kiehn carefully and thoughtfully listens to all of my concerns and questions. She answers everything intelligently and thoroughly. Sometimes, I will ask the same question twice and she will easily answer it again. She is not only extremely knowledgeable and helpful but also kind and gentle.
Compassionate, caring, listening to an elderly lady discuss her aches and pains. Trying to make sure that she has the care that is necessary for her to live her life to the fullest. Explains the whys and the reasons for medication....Wonderful person and doctor!
Professionalism, knowledge based responses to my questions and allowed me to ask questions which were important to my care without rushing me out of the office..She provided evidence based follow up care for me ongoing health concerns and I feel confident it will continue as I go forward under her care.
Dr Kiehn takes the time to review my entire health situation and shows concern about my pain level. She is willing to work with special situations that come up. Her bedside manner is excellent. She responds to email inquiries quickly.
Having had only my initial visit, so far I have been grateful for Dr. Kiehn's caring, attentive listening and now for her efforts to diagnose my condition. I so appreciated her follow-up phone call with her explanation of some lab results. I am hopeful she can figure out and then treat the causes of my pain. Thank you!
Dr. Kiehn is the smartest and best rheumatologist I have ever been to. She is kind, compassionate and talks with you, not at you with your treatment plan. You feel informed and that you have a say in your treatment. She listens to your concerns. If she doesn't have an answer she will look into it, research it and then answer your question.
She is very clear with treatment and really cares about people. She listens and answers all questions. She gave me her full attention and was not in a rush. I know my heath and well being is safe with her. She is 100% a phenomenal doctor.
Dr Kiehn is very nice and thorough and helpful. She makes sure if I have questions that she addresses them. She genuinely cares about my health and wants me to feel better! Thank you for all of your hard work!