At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr Russo is an incredibly caring, compassionate doctor who takes the time to truly listen and treat the whole person. She is thorough and remembers details and specifics of her patients. She is an outstanding doctor.
Dr Russo is AMAZING! She actually listened to me about my concerns and priorities. She worked with me to come up with a plan I was comfortable with... and it worked! I have regular periods for the first time in my life. I am so grateful for her. She will be my OBGYN for the rest of my life!
I was impressed with her skills and her manner of professionalism even when it's slightly upsetting or uncomfortable at times I have told a couple of people already to look into her at the doctor for themselves I'm very happy with my selection would 100% recommend again and again
Dr Russo is very open to discussing any"all questions that I have had as a patient. She is the best OB"GYN I have ever had. She relates well to concerns of her patients; is sympathetic but very detailed in addressing options that a patient may wish"need to choose.
Best office staff and Dr. Russo is fantastic. The clinic was busier than usual today and the entire staff did a phenomenal job of helping everyone navigate the busy clinic while maintaining safety COVID-19 protocols.
Dr Russo was so patient and friendly. She made me feel relaxed and at ease. She made sure to answer all of my questions and did so in a way that didn't make me feel stupid or like I needed a medical degree to understand it. We even laughed about a few things.
Dr. Russo is phenomenal and always listens to any concerns I have. She never makes you feel like she's in a rush - she acts like she has all the time to listen to your needs. The office staff and nurses are also great, and I almost never have to wait for my appointment.
Dr Russo is amazing. She respects and listens to my wishes and doesn't down grade my desires. She makes me feel very comfortable and heard. I wish all physicians were like her. She provides actual Individualized patient focused care instead of pushing the typical standard and uniform western medicine practices on me.
Always consistently seen very quickly and on time. All nurses very kind. .Dr Russo finally put me at a lot of ease after worrying about a symptom for a couple of weeks and being seen at CDH. She seemed very knowledgeable
She was very attentive, pays full attention to her patients, explain in detail all the possible options and guide her patients. I will highly recommend Dr Russo to anyone who needs a good gynecologist.
Dr. Russo is lovely, and I really love her bedside manner. She makes me feel like a valued patient and provides me with advice, comfort, etc. where necessary. I always appreciate her time and her concern when I have questions and I never feel rushed through my visits. Her staff is exceptional and I always have a pleasant experience at my visits. Thank you!
I have been seeing Dr Russo for over 10 years. She always makes me feel comfortable whether that be asking questions or during the exam. As well as each of the locations I have been at are always great! Nurses, rooms, it had all been great.
Dr Lucille is the best OB/GYN I have ever seen. Extremely professional; explains everything very well, ensuring that she has been understood. Displays patience; I feel confidence in her abilities; personable; and allows me to make the best decisions with her guidance. I never feel rushed when I see her.