At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Everyone is so kind there and welcoming! Dr. Smyth is amazing and my lifesaver!! I live the receptionist that schedules my appointments, very friendly with a great personality and definitely accommodating to help youâ€šÃ„ÂºÃ”?Ã¨
Dr. Mark Smythe is awesome! He listens. He lays out a plan with choices based on my opinion and level of comfort in the direction I want to go. And then listens when I make a choice! The check in process is also very quick and painless. I got temped and asked the covid high risk questions. Good job! All we're wearing masks
Dr Smyth ordered x-rays which were done right in his facility. Then he told me what the usual procedure was for my condition. His nurse and he were very comforting through my cortisone injection (it's a little painful). I left the office feeling better and knew I would continue to feel better as the days went by.
Dr Smyth was recommended to me and I have been very pleased with him and his staff. Dr. Smyth very kind, explains things in a way I understand and He never seems like he is too busy to talk to me..His staff all have been courteous and welcoming. .I would definitely recommend Dr Smyth.
Dr was incredibly kind and patient. I appreciated how he answered my questions without talking down to me but also using terms I could understand. That meant a lot. .The support staff was also wonderful to work with.