Melanie S. Austin, LMT

Massage Therapist

5.0

156 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Massage Therapy

Is your insurance accepted? Select plan

Schedule Appointment

Practice Focus Areas

This medical professional has a particular interest or expertise in:

Licensed Massage Therapist

Education

Professional Education:: LMT, The Soma Institute - 2007

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

Read Ratings FAQs

Overall Rating

5.0

5.0

156 Ratings

Reviews from Patients

36 Reviews

Reviews from Patients

36 Reviews

February 27, 2026

5.0

She was very thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 16, 2026

5.0

Melanie is excellent! Listens to my issue and knows my health from my chart before I come for my appointment. I would not go to anyone else!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 06, 2026

5.0

Knowledgeable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 23, 2026

5.0

Melanie is very knowledgeable, listens carefully and provides extraordinarily helpful massage therapy.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 08, 2026

5.0

Professional polite

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 02, 2026

5.0

Wonderful assessment and therapeutic approach

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 24, 2025

5.0

Knowledgeable therapist and skilled communicator

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 16, 2025

5.0

she was really great!!!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 16, 2025

5.0

She is great. Professional Very knowledgeable about her trait. She is truly concerned about issues that I may be experiencing.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 15, 2025

5.0

As mentioned up top. Melanie presents as someone really caring about you with long experience and constant checking on how your body is responding.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 11, 2025

5.0

Mel is the best. She always starts by asking important questions and then providing technique and service to fit my needs.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 10, 2025

5.0

Very professional and knowledgeable about cancer patient's problem areas.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 09, 2025

5.0

Very professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 24, 2025

5.0

Listens

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 16, 2025

5.0

Mel was terrific! She was super knowledgeable and really helped pinpoint the issues with my frozen shoulder.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 29, 2025

5.0

Melanie S. Austin has blessed my life. She's a professional and she cares deeply about her message therapies. This is extremely rare. It took me decades to find a therapist who is serious, gentle, loving, and focused on me and the health of my body. Thank you.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 27, 2025

5.0

Mel has been helping me to manage pain in various body parts. She is thorough, considerate, offers great suggestions for avoiding and minimizing pain and discomfort, and answers questions professionally and with authority.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 13, 2025

5.0

She has a wonderful combination of knowledge and ability to make the patient feel comfortable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 12, 2025

5.0

Melanie S. Austin, LMT, Is awesome! I started experiencing results immediately.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 20, 2025

5.0

Listened to my issues and addressed them. Excellent massage!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 14, 2025

5.0

Have already done so. She helps me

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 06, 2025

5.0

Caring, compassionate & knowledgeable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 29, 2025

5.0

Mel provides amazing massages and is extremely knowledgeable about the body. She asks pertinent questions to learn about your condition and thoroughly explains her course of treatment.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 25, 2025

5.0

Mel is expert, thoughtful, and kind.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 15, 2025

5.0

Melanie listens to the areas concerning me. She is also prepared and reviews notes from previous sessions.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 07, 2025

5.0

Professional, knowledgeable, includes client in care decisions

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 03, 2025

5.0

Understanding. Assesses your needs and acts accordingly.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 27, 2025

5.0

She knows her stuff. She explains things by not only sharing her extensive knowledge of the body but how to apply strategies to improve oneself.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 15, 2025

5.0

Mel is very professional, knowledgeable, helpful, considerate, gentle yet effective. She offers helpful suggestions and tailors my treatment to suit my condition and current needs.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 15, 2025

5.0

Very considerate

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 04, 2025

5.0

Attentive and knowledgeable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 27, 2025

5.0

She helped me a lot with my pain I appreciate her

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 21, 2025

5.0

Melanie Austin was a great massage therapist. She listened to my son and I, helped to ease a bit of tension between us and helped him out through safe touch! I am excited for caleb to continue to go to her and hopefully notice a difference. She took time to explain things and answered all our questions.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 21, 2025

5.0

She is a great therapist

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 20, 2025

5.0

She wowed me with her thoroughness, from using foam cushions to providing helpful healing tips for everyday life.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 18, 2025

5.0

She is an extremely competent person in every way.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

View More Disclosures