At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
She was knowledgeable, asked the right questions, gave good recommendations; I give 9 instead of 10 only because I didn't fully feel like she empathized with my problem. I felt just a tinge of judgement for a problem I've had since childhood and that isn't really in my control, and honestly it took a lot of guts just to come in. So that was a little disappointing. Women's health issues can be sensitive and embarrassing and I would have preferred more support or just understanding. But overall she was great and she didn't do or say anything rude. I just felt a little put off by some comments and tone
Dr. Geynisman-Tan was kind,compassionate, and offered options. She perused the medications my mom was on and had mom discontinue two. Dr. Geynisman-Tan explained that one of the meds my mom was on for years may cause cognitive issues. No other doctor ever pointed that out.
Listened. Explained. Predicted needs. Honest (unfortunately compared to other NWMH doctors, a standard) & validated past assaults (which certain doctors will not address ?Ã¼Â§??Ã¼Ã¨Âªâ€šÃ„Ã§â€šÃ´Ã„Ã”?Ã¨) which made every step easier. Also, no need"anxiety â€šÃ„Ãºto checkâ€šÃ„Ã¹ veracity of medical records which is a first time in many years. Thx!