At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
So far all has gone well and dr and team responsive, expert and easy to talk to. However, I am still in a lot of pain, have a considerable amount of bruising and will still take weeks of recovery to assess the whole process.
As a Nurse I have observed the skill and professionalism that the entire Orthopedic department displays. The outpatient clinic has been on top of providing the necessary precautions required during this pandemic.
Dr.Hefferon replaced both my knees and has referred me to a partner of his for a needed hip replacement. He is a skilled surgeon and has great bedside manner. My wife and one of my daughters are also patients of his.
Dr Heffron and his assistant Margaret are absolutely terrific they listen to you when you're there, they don't rush you, and they really truly care about you as a patient. I drive all the way from Orland Park to see them
I everyone was so nice. Doctor listened to me and was thorough. I was able to even get the MRI after appointment so I did not have to travel by bus again to downtown. Nurse was friendly. X-ray technician was very friendly and personable.
Dr. Hefferon explained the procedure regarding the surgery very clearly. He and Barbara have answered all of my questions about what to expect. His entire team went above and beyond to make sure I was comfortable with the surgery. This is extremely important to a visually impaired person. I thank them all for the caring attention.
Dr Hefferon took the time to listen to what I've been experiencing since the onset of my injury, did a thorough exam and discussed options on how to best proceed. I feel confident that I'm in good hands.
Dr. Hefferon has been my orthopedic doctor for over 20 years. When I was referred to him I was experiencing a pain like never before. He took me right in, no waiting and took great care of me. Eventually, I had to have surgery and he breezed me thru it. He's the BEST!
I enjoyed talking with my doctor he was helpful very helpful he showed and explain the procedure of the x-rays and what might be causing my problem. He listened and he was encouraging, I like that in a professional to be total understanding and wanting to better a person health.
Dr. Hefferon has been my doctor for almost 10 yrs., and my wife for almost 20 years. He's professional demeanor, knowledge,and very cordial. He has always been cheerful, and showed concern. Making your visit comfortable.
The friendliness and willingness to help from the staff at the entrance throughout rescheduling an appointment. I will highly recommend Dr Hefferon for his professionalism, compassion, knowledge, and just general concern for his patients. His staff returns calls in a timely manner. I travel a great distance for the best.
I love Dr. Hefferon, he has done 4 surgeries on me! Number 1)he scoped my knee, 2) he repaired my right torn bicep, 3) he replaced my right knee, and 4) he replaced my left knee. He's very professional, excellent bedside manner! Dr. Hefferon is the best!
Dr. Hefferon is a a superb orthopeadic, he quickly and correctly diagnosis the injury and recommends appropriate treatment. I have seen him for 40+ years for multiple injuries and and he has helped/corrected each problem/injury.
Dr. Hefferon is very personable and caring Doctor. If he can't fix you, he will refer you to someone who can. Dr. Hefferon is the best orthopedic doctor that I've ever had and I have had many since 1988.
Dr. Hefferon has always been clear about what is happening with my knees and has allowed me to participate in the decision of the next course of treatment. I appreciate his manner and information. He clearly answered all my questions and listened to everything I had to say.
I don't think it's very easy to find a good doctor. And sometimes you hit the jackpot and you get someone who you really like and you trust. I had heard about Dr. Hefferon through a friend of mine and I looked him up briefly and I thought well you know my friend had such good things to say I thought well why not I'll go ahead and do it. I am very happy with the results.