Respiratory Virus and Measles Information

If you require emergency medical attention, please call 911 to access your local emergency services.

If this is a medical emergency, please call 911.

Northwestern Medicine Emergency Center Grayslake

In Northwestern Medicine Grayslake Outpatient Center

Overview

Call 911 for a life-threatening emergency. For help choosing the right level of care, use our Symptom Checker.

Symptom Checker

At the Northwestern Medicine Emergency Center Grayslake, we treat a wide range of injuries and provide emergency care for patients in western Lake County. We can also accept basic life support (BLS) ambulance transports with emergency patients.

The Grayslake Emergency Center is open 24 hours a day, seven days a week and has 14 emergency treatment beds, staffed by board-certified emergency physicians, nurse practitioners, advanced life support technicians and certified nurses providing a full range of emergency services care.

An ambulance is on-site to transport patients to Northwestern Medicine Lake Forest Hospital or other area hospitals, if needed.

Parking and Transportation

You'll find free parking in front of the building and next to the Pavilion C entrance. Valet parking is also available.

Parking Rates

Standard Parking

Up to 7 Hours: Free 7 to 24 Hours: Free

Parking Lots and Entrances

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Services

When to seek emergency care

Call 911 if you:

  • Have a life-threatening injury/illness
  • Experience head, neck or back trauma, or other major trauma
  • Fear you or the patient may need medical attention before you can get to the hospital, or you have doubts about your ability to drive safely to the emergency room
  • Have physical limitations preventing you from getting you or the patient to the hospital

Seek treatment from an emergency room in the following situations:

  • Poisoning
  • Abdominal pain with fever
  • Chest or upper abdominal pain or pressure
  • Severe burns
  • Excessive bleeding
  • Dehydration
  • Fainting or loss of consciousness
  • Stroke
  • Severe head wound
  • Major trauma
  • Difficulty breathing or bluish look around the mouth
  • Sudden dizziness or weakness
  • Seizures
  • Possible suicide or mental disorder
  • Foreign object swallowed or otherwise lodged in the body
  • Severe and/or persistent vomiting

Parents: To be prepared in the event that your child may need to go to the Emergency Department before you can arrive, complete this Parental Consent: Emergency Release form and leave it where it can be found easily by a teacher, neighbor or babysitter.

Why Choose Us

Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” by U.S. News & World Report for 2023-24. Anchored by Northwestern Memorial Hospital, the only Illinois hospital on the national Honor Roll for 12 straight years, our clinical and administrative staff and medical and science faculty come together every day with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

With Northwestern Memorial HealthCare, we’re dedicated to consistently providing high-quality, cost-effective, patient-focused care. We seek to improve the health of the communities, individuals, family and friends we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better.