
Hours of Operation
Phone Numbers
- Main Number: 312.926.8200
- TTY: 711
- Crisis Hotline: 312.926.8100
Overview
Parking and Transportation
Parking is available at discounted rates for patients and visitors. Download Parking Map
Parking Rates
Standard Parking
Up to 7 Hours: $13 7 to 24 Hours: $28
Parking Validation
Parking garage tickets must be validated each time a car is parked. Without validation, regular garage rates will apply. You can validate your ticket at the customer service desks on the first and second floors.
Parking Lots and Entrances
Transportation
There are multiple transportation options to serve you.
Accessibility
Northwestern Medicine is committed to providing a hospitable environment for all. We offer the following accessibility resources to accommodate your stay or visit:
- Accessible parking
- Accessible restrooms
- Wheelchairs
- Patient escorts
- Language interpreters
- Resources for the hard of hearing
- Service animals
Learn more about our accessibility resources.
Patient and Visitor Information
Hours of Operation
Northwestern Medicine offers several amenities, including flower and gift shops, online services, and food and beverage options, for your convenience. Download our Services and Amenities Map.
Shop
Northwestern Memorial Hospital Galter Pavilion
- Barbara's Bookstore
- Pulse Gift Shop - Temporarily Closed
Dine
Northwestern Memorial Hospital Galter Pavilion
- Bea's Market
- Beatrix
Services
The Norman and Ida Stone Institute of Psychiatry offers a wide range of services, including:
- Coordinated inpatient and outpatient care
- Substance abuse and addiction services
- Treatment programs for teens and adults
- Dual-diagnosis services for people facing both emotional issues and substance abuse
- Transcranial magnetic stimulation (TMS) for severe depression
- Psychiatric subspecialties in addiction, geriatrics and forensics
- Support groups to meet your specific needs
Why Choose Us
Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” by U.S. News & World Report for 2023-24. Anchored by Northwestern Memorial Hospital, the only Illinois hospital on the national Honor Roll for 12 straight years, our clinical and administrative staff and medical and science faculty come together every day with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.
With Northwestern Memorial HealthCare, we’re dedicated to consistently providing high-quality, cost-effective, patient-focused care. We seek to improve the health of the communities, individuals, family and friends we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better.